Feedback Energy Distribution Co. Ltd. (FEDCO) is a service provider that offers an end-to-end solution for the utilities industry. The company's ENSERV product provides comprehensive functionalities and best practices for master data management, customer relationship management, meter reading management, meter data management, billing management, collection and revenue management, and energy accounting, along with integration with various databases and technologies. Despite positive reviews from some customers and employees, the company has also received negative feedback regarding poor customer service, service quality, and responsiveness to customer inquiries and complaints. Furthermore, FEDCO has a reputation for being the worst maintenance company in Odisha, with multiple power outages in a day, particularly in the Puri area. The company has a presence in Janla and Khurda areas, but its low-quality services have been noted by some reviewers.
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