Best Customer Experience Services Companies in United States
The 366 best Customer Experience Services companies in United States in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: TTEC.
The best-funded Customer Experience Services companies in the United States are tracked right here, ranked by disclosed equity and recent momentum across 366 firms totaling $1.4B in funding. No unicorns yet, but the spread is wide. TTEC anchors the top at $900M, with DMI at $99M and Movate at $78M pulling real weight behind it.
The global CX market was $11.4B in 2022 and is forecast to hit $20.4B by 2028, compounding at 14.9% annually, so the capital flowing into this sector makes sense when you look at those numbers. What's less obvious is the income outlier story: ALJ Regional Holdings posted $142M in net income, 37x the sector median of $4M, and Openlane logged $49M, 13x that same median. And if you're wondering where the conversation is heading right now, AI-driven insurance CX and service desk transformation are two threads I keep seeing surface this quarter. Data privacy regulation is the structural pressure everyone's quietly managing, and omnichannel integration is still the demand driver nobody's fully solved.
- ResearchAndMarkets.com
Ranked: Best Customer Experience Services companies in United States
| # | Company | Disclosed funding | Last round | Stage | Employees | Founder | Tech stack | Market signals (1y) | Patents & IP focus | Recent signals |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | TTEC Provider of digital consulting & customer engagement solutions | $900M | 87 mo ago | Acquired | 3,000 | Peter Ståhl Owner and founder | DrupalAlgoliaMariaDB+23 | 5 signals ▲150% Hiring · Announcements · New product | 18 patents AI-powered customer service automation, real-time data orchestration, and high‑speed cloud routing | — |
| 2 | DMI Provider of UI/UX design, mobile, and web application development services | $99M | 55 mo ago | Series D | 1,001 | Jay Bajaj Founder & Board Member | WordPressApple iCloud MailMicrosoft 365+35 | 5 signals ▼50% M&A · Leadership | — | 1 partnership · 1 award |
| 3 | Movate Provider of IT suite services | $78M | 59 mo ago | Acquired | 11,700 | Sunil Mittal CEO | WordPress Block EditorWordPress Site EditorWordPress+39 | 3 signals ▼57% M&A · Leadership | — | — |
| 4 | Openlane Online used cars auction platform | $75M | 72 mo ago | Acquired | 20 | Peter Kelly Chief Executive Officer | WordPress Block EditorWordPressApple iCloud Mail+39 | 7 signals ▼68% Earnings · Buyback · New product | 34 patents Patents concentrated in computing, sensing & instrumentation | 1 job opening · 1 award |
| 5 | Rightpoint Provider of web & mobile application development and IT consulting services | $55M | 132 mo ago | Acquired | 437 437 → 343 (-22%) · sector median +13% | Ron Shamah CEO | ContentfulApple iCloud MailMicrosoft 365+23 | — | — | — |
| 6 | eLoyalty Global innovator delivering AI-enhanced CX technology and services for exceptional experiences | $50M | 293 mo ago | Acquired | — | Kenneth Tuchman CEO | — | — | 19 patents Contact‑center voice recording, audio extraction, and analytics for service training and process insights | — |
| 7 | Publicis Sapient Provider of AI platforms that build and orchestrate agents and workflows | $34M | 163 mo ago | Late Stage | 13,000 | Nigel Vaz CEO | Adobe Experience ManagerJavaBrightcove+32 | 8 signals ▼62% Leadership | — | — |
| 8 | LAVA Provider of customer experience services | $34M | 21 mo ago | Series C | 16 | — | Wix eCommerceWixSentry+16 | — | — | 1 launch · 1 partnership |
| 9 | ResultsCX Provider of customer experience management services for multiple industries | $23M | 45 mo ago | Acquired | 23,000 | Rajesh Subramaniam MD & CEO | WordPressMySQLPHP+38 | — | — | 1 award |
| 10 | Startek Provider of customer experience solutions and connectivity accessories | $13M | 71 mo ago | Acquired | 1,150 | Bharat Rao CEO | WordPressMySQLPHP+24 | — | 2 patents Voice analytics for assessing vocal behavior risk in health and safety monitoring | 1 award |
| 11 | Ascensos Provider of outsourced customer experience management specializing in the retail sector | $10M | 97 mo ago | Acquired | 1,037 | John Devlin Co-Founder & CEO | Apple iCloud MailMicrosoft 365Stripe+15 | — | — | 3 job openings · 1 award |
| 12 | American Customer Care Provider of inbound outsourced call centre and telemarketing management services | $9M | 81 mo ago | Funding Raised | 391 | — | — | — | — | — |
| 13 | Crosscode Provider of code discovery and mapping software | $9M | 84 mo ago | Deadpooled | 29 | — | — | — | 11 patents Enterprise software static security, governance, and dependency architecture analysis tools | — |
| 14 | Ubiquity Global Services Provider of outsourced BPO, back-office, and customer experience solutions | $8M | 151 mo ago | Series B | 86 | — | — | — | 31 patents Mobile browser–phone integration and cellular video/data compression technologies | — |
| 15 | zLinq Provider of customer experience services | $7M | 23 mo ago | Series B | 51 | Tatiana Finkelsteyn Founder & CEO | WordPressMySQLPHP+25 | — | — | — |
| 16 | iQor Provider of customer engagement and technology-enabled BPO solutions | $4M | 146 mo ago | Deadpooled | 1,067 | Chris Crowley President and CEO | Cart FunctionalityWordPressApple iCloud Mail+25 | — | 14 patents Enterprise workflow automation software for HR and contact‑center business processes | 1 job opening · 1 award |
| 17 | Idean Digital designing services provider | $4M | 140 mo ago | Acquired | 150 | — | — | — | — | — |
| 18 | Post Market Insights Provider of marketing plan, press coverage, and customer experience services | $3M | 45 mo ago | Seed | — | Bradley A Bostic CEO | — | — | — | — |
| 19 | Envoy Provider of full service digital experience consultancy services | $2M | 83 mo ago | Seed | 79 | Russell Rommelfanger Co-Founder | — | — | 4 patents Robotic process automation for immigration paperwork and medical cost estimation services | — |
| 20 | Expert Planet Provider of IVR and live chat services for business | $675K | 163 mo ago | Deadpooled | 1,001 | — | — | — | — | — |
| 21 | Showdrop Provider of customer engagement services | $522K | 33 mo ago | Seed | 7 | — | Webflowcore-jsjQuery+9 | — | — | — |
| 22 | Strolid Customer service agency for the automobile industry | $500K | 17 mo ago | Seed | 110 | — | WordPressMySQLPHP+39 | — | 2 patents Mobile device virtualization and proxy-based communication platforms for heterogeneous mobile devices | 1 launch |
| 23 | Diamond Fulfillment Provider of customer experience services | $400K | 34 mo ago | Early Stage | — | — | Cart FunctionalityWordPressApple iCloud Mail+19 | — | — | — |
| 24 | SaviLinx Provider of outsourced customer retention | $205K | 135 mo ago | Funding Raised | — | Heather Blease President And Chief Executive Officer | WordPressMySQLPHP+15 | — | — | — |
| 25 | Paladin Provider of IT service suite solutions | $125K | 41 mo ago | Seed | — | — | — | — | — | — |
Top 12 Customer Experience Services companies in United States
#1
Series C · San Francisco, California · founded 2016 · 16 employees$33.8Mraised▾
Provider of customer experience services
- Sep 2024Series C$33.8M
#2
Series B · Denver, Colorado · founded 2019 · 51 employees$7Mraised▾
Provider of customer experience services
- Jul 2024Series B$2M
- Nov 2022Series B$5M
#3
Seed · Salem, New Hampshire · founded 2014 · 110 employees$500Kraised▾
Strolid is a customer service agency for the automobile industry. It provides solutions for customer communications, query response, customer satisfaction surveys, lead generation, lease renewals, recall campaigns, and reporting. Notable clients include Bernardi, Prime, Premier, and McKenzie.
- Jan 2025Seed$500K
#4
Acquired · Englewood, Colorado · founded 1982 · 3000 employees$900Mraised▾
Provider of digital consulting & customer engagement solutions
- Mar 2019Conventional Debt$900M
#5
Series D · Tysons, Virginia · founded 2002 · 1001 employees$98.8Mraised▾
Provider of UI/UX design, mobile, and web-application development services. It offers a wide range of services, including digital transformation, cybersecurity, and cloud services. It works with clients in various sectors, such as government, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors.
- Oct 2021Series D—
- Aug 2016Series C$90M
- Mar 2016Series B$2.8M
- Mar 2016Series B$4M
#6
Acquired · Plano, Texas · founded 1996 · 11700 employees$77.5Mraised▾
Provider of IT suite services. It offers a wide range of services like digital transformation, application development, AI, automation, data analytics, cloud, networking, cyber security, support, and customer success management. It has evolved into a human-centered, innovation-driven organization that empowers businesses to accelerate digital transformation, enhance customer engagement, and achieve exceptional operational outcomes.
- Jul 2021Series C—
- Jul 2021Conventional Debt—
- Feb 2021Series C$30M
- Apr 2007Series B$25M
#7
Acquired · Fort Lauderdale, Florida · founded 1990 · 23000 employees$22.9Mraised▾
Provider of customer experience management services for multiple industries
- Sep 2022Series B$22.9M
#8
Acquired · Redwood City, California · founded 1999 · 20 employees$75Mraised▾
Online used cars auction platform. It provides a platform for buying and selling wholesale vehicles. It provides a mobile app that allows car dealers to launch and participate in live auctions. It also provides auction and remarketing services through offline, online, digital, and mobile auction marketplaces.
- May 2020Post IPO$550M
- Dec 2008Series B$10M
- 2008Series B$25M
#9
Acquired · Chicago, Illinois · founded 2007 · 437 employees$55Mraised▾
Provider of web & mobile application development and IT consulting services . Its other services include UX design, business intelligence, system integration, customer experience, content & creative, digital transformation, and CRM.
- May 2015Series B$55M
#10
Acquired · Austin, Texas · founded 1990$50.3Mraised▾
Global innovator delivering AI-enhanced CX technology and services for exceptional experiences. The company specializes in providing comprehensive customer experience solutions, leveraging next-generation digital technology to design, build, and operate contact center technology, CRM, AI, and analytics solutions. It delivers customer engagement, customer acquisition, tech support, back office, and fraud prevention services. The company focuses on improving each step of the customer journey through virtual interaction channels. It offers consulting and technology solutions, including AI-powered contact centers, customer journey orchestration, and data analytics. The company provides services across various industries, including financial services, healthcare, and retail. The company's solutions include managed services, software and digital engineering, and trust and safety measures. The company aims to accelerate digital transformation and deliver differentiated business results through technology and humanity.
- Dec 2001Series B$23.3M
- Jun 2000Series B$27M
#11
Late Stage · Boston, Massachusetts · founded 1990 · 13000 employees$33.8Mraised▾
Provider of AI platforms that build and orchestrate agents and workflows. These platforms accelerate software lifecycles and automate IT operations with AI-enabled automation. The platforms modernize and build software by automating the full software development lifecycle. They shift IT operations to autonomous, AI-driven resilience, resolving known issues automatically.
- Nov 2012Post IPO$2.4M
- Jul 2009Post IPO$23.4M
- Post IPO$269K
- Post IPO$7.7M
#12
Acquired · Denver, Colorado · founded 1991 · 1150 employees$12.7Mraised▾
Provider of customer experience solutions and connectivity accessories. It offers expertise in combining people, technology, and data to deliver excellent customer experiences. It also offers a wide range of customer experience solutions and connectivity accessories.
- Jul 2020Post IPO$7.5M
- May 2019Post IPO$5.2M
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Experience Services coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.