Company lists
The India edition · 2026

Customer experience servicescompanies in India

BPO & call center, marketing, IT services, digital transformation, sales services and more: the companies building customer experience services in India, with their founders, funding, team size and business models.

112 company profiles45 with reported revenue3 with recorded fundingOctober 2026 edition
India · Photo: Wikimedia Commons (CC BY-SA 4.0)

Recent customer experience services business events in India

Funding, M&A, contract wins and launches involving 142 customer experience services companies in India, last 24 months: 8 M&A deals · 6 launches · 1 Contract. Newest first; companies and investors link to their Fliar profiles. Latest event in our news feed: Apr 2026.

ContractTechnology

Kellton · client: Na

Kellton, an AI-led digital transformation and enterprise technology consulting company, has secured a strategic mandate from a Fortune 500 conglomerate with a major presence in financial…

Financial Services
LaunchKairos

Firstsource Solutions

Firstsource Solutions Limited has announced the launch of Kairos, an operating system it says is designed to convert artificial intelligence from promise to production by embedding it…

Operating System
M&AAcquisition · Completed

Braiin acquires Vis networks

Following its recent listing on Nasdaq with an approximate market capitalisation of $1.62 billion (~INR 14,500 Crore) (as on 26th Mar 2026), global artificial intelligence and digital…

Customer Experience (CX) solutions
LaunchIntelligence That Operates

Firstsource Solutions

Firstsource Solutions has launched ‘Intelligence That Operates’, a full-stack, agent-first operating model aimed at designing, building and running AI-powered enterprise operations with…

Full‑stack, agent‑first operating model
M&AAcquisition · Announced

Kellton acquires Kumori Technologies

Kellton, an AI-led digital transformation and technology consulting company, today announced the acquisition of Kumori Technologies, a specialized ServiceNow services provider.

ServiceNow services provider
M&AAcquisition · Announced

Bandhan Group acquires Genisys group

Bandhan Group (Bandhan Financial Services Ltd.) has announced that it has acquired Genisys Group, a global information technology and business process services company.

Information Technology
M&AAcquisition · Announced

Bandhan Financial Services acquires Genisys group

Bandhan Financial Services (Bandhan Group) on Tuesday announced acquisition of Genisys Group, a global information technology and business process services company, marking the former’s…

Information Technology
M&AAcquisition · Announced

Bandhan Financial Services acquires Genisys group

Bandhan Group (Bandhan Financial Services) has officially acquired Genisys Group, marking its strategic entry into the technology sector.

Technology

Customer experience services companies in India, by revenue

Browse customer experience services companies in India by reported revenue, one-year revenue growth, revenue model, age and stage. The 45 companies below are the largest by their most recent reported revenue among 45 customer experience services companies in India that have filed a figure in the last four years. Every figure keeps its own reporting period, so compare periods before comparing amounts.

Showing 25 of 45

Provider of business process management, data analytics, and IT support services

Bpo services
₹7,979.45 crFY 2024-25
+25%2024–2025
24,115+21% 12 mo to Mar 2024LinkedIn · Jul 2026
25 yr2001
0none in 3 months

Provider of software development, ERP, and IT consulting services

It services
₹1,099.89 crFY 2024-25
+12%2024–2025
1,193-16% 12 mo to Aug 2024LinkedIn · Jul 2026
17 yr2009
0none in 3 months

Provider of sales, recruitment & payroll, and learning management services

Customer experience services
₹551.90 crFY 2024-25
+156%2024–2025
2,531+0% 12 mo to Jun 2024LinkedIn · Jul 2026
26 yr2000
1postings · last posted Sep 2026

Home | Google Operations Center

Customer experience services
₹476.32 crFY 2021-22
Not reported
7,993LinkedIn · Jul 2026
—
4postings · last posted Aug 2026

Provider of communication & CX management services

Telecom operators
₹519.34 crFY 2024-25
+36%2024–2025
737LinkedIn · Jul 2026
15 yr2011
0none in 3 months

Provider of outsourced marketing and e commerce services

Customer experience services
₹468.01 crFY 2024-25
-1%2024–2025
10,365+8% 12 mo to Sep 2024LinkedIn · Jul 2026
22 yr2004
2postings · last posted Aug 2026

Provider of AI-powered business process and customer experience outsourcing

Management consulting services
₹270.17 crFY 2024-25
+54%2024–2025
4,170+3% 12 mo to Jan 2024LinkedIn · Jul 2026
18 yr2008
5postings · last posted Aug 2026

Provider of AI enablement services

Ai services
₹226.98 crFY 2024-25
+24%2024–2025
150LinkedIn · Jul 2026
17 yr2009
0none in 3 months

Provider of telemarketing services

Marketing services
₹154.08 crFY 2024-25
+27%2024–2025
2,656+0% 12 mo to Dec 2022LinkedIn · Jul 2026
6 yr2020
0none in 3 months · last posted Jul 2026

Provider of communication services

Customer experience services
₹141.61 crFY 2024-25
+12%2024–2025
383LinkedIn · Jul 2026
34 yr1992
0none in 3 months · last posted May 2026

Provider of data analytics, customer experience, real estate, and BPO services

It services
₹104.61 crFY 2024-25
+15%2024–2025
1,258-18% 12 mo to Aug 2024LinkedIn · Jul 2026
24 yr2002
0none in 3 months

Provider of AI data annotation services

Services for government
₹79.41 crFY 2024-25
+21%2024–2025
624-91% 12 mo to Nov 2023LinkedIn · Jul 2026
28 yr1998
0none in 3 months

Provider of digital marketing and pre paid loyalty programs

Marketing services
₹71.35 crFY 2024-25
+19%2024–2025
416+331% vs previous recordLinkedIn · Jul 2026
23 yr2003
0none in 3 months

Provider of healthcare outsourcing services

Customer experience services
₹65.15 crFY 2024-25
+33%2024–2025
1,218+28% 12 mo to Sep 2024LinkedIn · Jul 2026
22 yr2004
0none in 3 months · last posted Oct 2025

Provider of IT services suite

Digital transformation services
₹64.96 crFY 2024-25
Not reported
63-41% 12 mo to Sep 2024LinkedIn · Jul 2026
31 yr1995
8postings · last posted Sep 2026

Provider of business process management, customer support, and verification services

Bpo services
₹62.87 crFY 2023-24
+62%2023–2024
1,298-34% vs previous recordLinkedIn · Jul 2026
16 yr2010
0none in 3 months · last posted Jul 2026

Provider of customer experiences and BPO services

Customer experience services
₹43.56 crFY 2024-25
+242%2024–2025
2,595-8% 12 mo to Jun 2024recorded Jun 2024
23 yr2003
0none in 3 months

Web and app solution for call and business management

Customer experience services
₹39.13 crFY 2024-25
+26%2024–2025
171+119% 12 mo to Sep 2024recorded Sep 2024
6 yr2020
0none in 3 months

Provider of Customer Experience Services and BPO Services

Bpo services
₹28.81 crFY 2024-25
+11%2024–2025
713-22% 12 mo to Sep 2024LinkedIn · Jul 2026
20 yr2006
0none in 3 months

Provider of business process management, AI, technology, digitalization, and advisory services

Customer success management
₹26.58 crFY 2024-25
+10%2024–2025
264+34% 12 mo to Aug 2024LinkedIn · Jul 2026
8 yr2018
1postings · last posted Aug 2026

Provider of on-site evaluations measuring customer service and operational standards

Customer experience services
₹25.40 crFY 2024-25
+11%2024–2025
868-57% vs previous recordLinkedIn · Jul 2026
39 yr1987
0none in 3 months

Provider of enterprise software solutions and product engineering services

It services
₹25.02 crFY 2024-25
-23%2024–2025
194-20% 12 mo to Sep 2024LinkedIn · Jul 2026
25 yr2001
7postings · last posted Sep 2026

Provider of cloud solutions for businesses

Marketing services
₹20.65 crFY 2024-25
+9%2024–2025
10LinkedIn · Jul 2026
9 yr2017
0none in 3 months

Provider of end to end customer experience services

Customer experience services
₹19.34 crFY 2022-23
Not reported
42+1% 12 mo to Sep 2024LinkedIn · Jul 2026
56 yr1970
0none in 3 months

Provider of customer experience services

Customer experience services
₹15.82 crFY 2021-22
Not reported
240-35% 12 mo to Sep 2024LinkedIn · Jul 2026
17 yr2009
0none in 3 months · last posted Jul 2026
45 of 112 companies shown here · the full list is on Radar
Fliar Radar

Explore all 112 customer experience services companies in India on Radar

This page shows the top 45. Radar has the complete, filterable list with contacts and live company signals.

Open customer experience services in India on Radar
  • Every company, not just 50All 112 customer experience services companies in India, filterable by stage, funding, team size, revenue model and age.
  • Founders and decision-makersLeadership teams with roles and verified LinkedIn profiles, ready for outreach.
  • Live signalsFunding rounds, hiring, launches and M&A as they happen, with alerts on the companies you follow.
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Explore customer experience services companies in India by what you are looking for

Find top customer experience services companies in India, including BPO and call center providers, marketing agencies and IT services firms. You can also browse customer experience startups in India and companies that are hiring.

9 ways to explore customer experience services in India

BPO & call center companiesMarketing & digital marketing agenciesIT services & software development companiesDigital transformation & AI services companiesSales & customer success servicesManagement consulting & HR services

BPO & call center companies

Contact center outsourcing and business process outsourcing providers.

  1. Mobius Services

    Provider of data analytics, customer experience, real estate, and BPO services

    It services
    See in list
  2. Maxicus

    Provider of customer experiences and BPO services

    Customer experience services
    See in list
  3. Quadrafort’s QKonnect

    Web and app solution for call and business management

    Customer experience services
    See in list
  4. Greet Technologies

    Provider of Customer Experience Services and BPO Services

    Bpo services
    See in list
  5. TeleApps

    TeleApps - Provider of Cloud Contact Center Services

    Customer experience services
    See in list

Marketing & digital marketing agencies

Full service marketing, telemarketing and digital marketing companies.

  1. Cogent E Services

    Provider of outsourced marketing and e commerce services

    Customer experience services
    See in list
  2. TLC

    Provider of digital marketing and pre paid loyalty programs

    Marketing services
    See in list
  3. Greet Technologies

    Provider of Customer Experience Services and BPO Services

    Bpo services
    See in list
  4. Connections Direct

    Provider of call center, SMM, branding, and other services

    Marketing services
    See in list
  5. Phykon

    Provider of robotic process automation and business process outsourcing services

    Marketing services
    See in list

IT services & software development companies

IT consulting, software development and application services.

  1. Kellton

    Provider of software development, ERP, and IT consulting services

    It services
    See in list
  2. SP Software

    Provider of IT services suite

    Digital transformation services
    See in list
  3. Ambit Software

    Provider of enterprise software solutions and product engineering services

    It services
    See in list
  4. Phykon

    Provider of robotic process automation and business process outsourcing services

    Marketing services
    See in list
  5. Voice Snap

    Provider of ERP and voice-based communication software

    K-12 edtech
    See in list

Digital transformation & AI services companies

Digital transformation, AI enablement and data annotation providers.

  1. Firstsource

    Provider of business process management, data analytics, and IT support services

    Bpo services
    See in list
  2. 1Point1

    Provider of AI-powered business process and customer experience outsourcing

    Management consulting services
    See in list
  3. NextWealth

    Provider of AI enablement services

    Ai services
    See in list
  4. We Win

    Provider of AI data annotation services

    Services for government
    See in list
  5. Stream Digital Services

    Provider of business process management, AI, technology, digitalization, and advisory services

    Customer success management
    See in list

Sales & customer success services

Outsourced sales, lead generation and customer success providers.

  1. NetAmbit

    Provider of sales, recruitment & payroll, and learning management services

    Customer experience services
    See in list
  2. 1Point1

    Provider of AI-powered business process and customer experience outsourcing

    Management consulting services
    See in list
  3. Pointel Solutions

    Provider of Genesys contact center solutions and implementation services. It offers a suite of services encompassing Genesys implementation, voice self-service, customer relationship management, and analytics solutions. These services aim to improve customer experience and operational efficiency. The company also provides support for various Genesys adapters, including those for Oracle CX Cloud and Salesforce, along with configuration management, agent interaction desktop enhancements, and survey solutions. Contact center testing and IVR analytics are additional offerings. The company's focus

    Customer experience services
    See in list
  4. Cloudpoint

    Provider of AI and SaaS solutions for customer experience management

    Customer success management
    See in list
  5. Fortified Infotech

    Provider of customer experience services

    Sales services
    Website

Management consulting & HR services

Strategy, advisory and HR service providers.

  1. NetAmbit

    Provider of sales, recruitment & payroll, and learning management services

    Customer experience services
    See in list
  2. pManifold

    Provider of strategic consulting and advisory services

    Customer experience services
    See in list
  3. Shreshta

    Provides application development, IT staff augmentation, and digital marketing services

    It services
    Website
  4. Perception Management Consulting

    Consulting services firm providing strategy and advisory services primarily to MSME businesses

    Management consulting services
    Website
  5. 1Point1

    Provider of AI-powered business process and customer experience outsourcing

    Management consulting services
    See in list

Customer experience services startups in India

Newer customer experience companies founded in recent years.

  1. EmCuSo

    Company focused on enabling customers, and society with business services

    Marketing services
    Website
  2. Infoneoo

    Provider of business process optimization through AI and automation

    Digital transformation services
    Website
  3. Metaminds Studio

    Provider of animation, web design, and mobile application development services

    It services
    Website
  4. C-Xcel

    Provider of customer experience services

    Customer experience services
    Website
  5. CCS

    Provider of call center support services for businesses, and customer care solutions

    Customer experience services
    Website
11 companies in India

Customer experience services companies hiring in India

Customer experience companies with open roles.

  1. NetAmbit

    Provider of sales, recruitment & payroll, and learning management services

    Customer experience services
    See in list
  2. Google Operations Center

    Home | Google Operations Center

    Customer experience services
    See in list
  3. Cogent E Services

    Provider of outsourced marketing and e commerce services

    Customer experience services
    See in list
  4. 1Point1

    Provider of AI-powered business process and customer experience outsourcing

    Management consulting services
    See in list
  5. Technotask Business Solution

    Provider of telemarketing services

    Marketing services
    See in list
27 companies in India

Listed customer experience services companies in India

Publicly listed customer experience and BPO companies.

  1. Firstsource

    Provider of business process management, data analytics, and IT support services

    Bpo services
    See in list
  2. Kellton

    Provider of software development, ERP, and IT consulting services

    It services
    See in list
  3. 1Point1

    Provider of AI-powered business process and customer experience outsourcing

    Management consulting services
    See in list
  4. We Win

    Provider of AI data annotation services

    Services for government
    See in list
  5. prem somani financial services

    Prem Somani Financial Services is an NBFC dealing in activities auxiliary to financial intermediation, except insurance and pension.

    Customer experience services
    Website
5 companies in India
Mobile reach

Top 10 customer experience services apps from India

The most-installed Android apps published by customer experience services companies headquartered in India — 834K installs between them. 10 companies on this page publish at least one app; each company (legal entity) appears once, with its most-installed app.

1 of 10
1

Club Marriott South Asia

by TLC

Installs416K
Rating4.276K ratings
Installs, year on year+16%
Last updatedMar 2026
View on Google Play ↗
Club Marriott South Asia screenshot 1Club Marriott South Asia screenshot 2Club Marriott South Asia screenshot 3Club Marriott South Asia screenshot 4Club Marriott South Asia screenshot 5Club Marriott South Asia screenshot 6
3

NetAmbit Teams

by NetAmbit

Installs136K
Rating—
Last updatedDec 2025
View on Google Play ↗
NetAmbit Teams screenshot 1NetAmbit Teams screenshot 2NetAmbit Teams screenshot 3
5

one-HGS

by Hgs Services

Installs24K
Rating—
Last updatedMay 2026
View on Google Play ↗
one-HGS screenshot 1one-HGS screenshot 2one-HGS screenshot 3one-HGS screenshot 4one-HGS screenshot 5one-HGS screenshot 6
7

Mittlearn

by QDegrees

Installs6K
Rating—
Last updatedFeb 2026
View on Google Play ↗
Mittlearn screenshot 1Mittlearn screenshot 2Mittlearn screenshot 3Mittlearn screenshot 4Mittlearn screenshot 5Mittlearn screenshot 6
9

Syrow Care

by Syrow

Installs130
Rating—
Last updatedOct 2025
View on Google Play ↗
Syrow Care screenshot 1Syrow Care screenshot 2Syrow Care screenshot 3Syrow Care screenshot 4Syrow Care screenshot 5
10

Cx360

by Cx360

Installs12
Rating—
Last updatedMay 2026
View on Google Play ↗
Cx360 screenshot 1Cx360 screenshot 2Cx360 screenshot 3Cx360 screenshot 4Cx360 screenshot 5Cx360 screenshot 6
The business behind the activity

Customer experience services financials in India

Revenue, profit and growth from the filed annual accounts of 41 customer experience services companies in India for FY24-25 — 52 of the 112 companies on this page file accounts with the Ministry of Corporate Affairs. The five largest earn 75% of the revenue, so medians describe the typical company better than totals.

combined revenue, FY24-25₹5,371.45 cr

41 companies filing accounts

combined net profit₹578.91 cr

10.8% aggregate margin

are profitable73%

30 of 41 companies

median revenue~₹20.6 cr

the typical company

median revenue growth+11%

into FY24-25

earned by the top five75%

revenue concentration

Six-year view

Combined revenue of filing companies

₹2,478.27 crFY19-2040 filers
₹2,748.15 crFY20-2140 filers
₹3,334.77 crFY21-2244 filers
₹3,517.18 crFY22-2344 filers
₹4,089.69 crFY23-2445 filers
₹5,371.45 crFY24-2541 filers

The number of companies filing changes each year; the three-year cohort below compares like with like.

Like-for-like

The same 38 companies over three years

+54%
FY22-23₹3,457.00 cr₹375.51 cr net
FY23-24₹3,982.21 cr₹463.03 cr net
FY24-25₹5,339.42 cr₹578.58 cr net

Companies with accounts for all three years, so growth is not an artefact of who filed.

Scale and profit

Bigger companies are far more often profitable

Under ₹1 cr20% profitable
₹1–10 cr1443% profitable
₹10–100 cr1694% profitable
₹100–1,000 cr8100% profitable
Over ₹1,000 cr1100% profitable

Companies by FY24-25 revenue. Bars show how many companies sit in each band.

Momentum

How fast revenue moved into FY24-25

Shrinking14
0–20%11
20–50%13
50–100%1
Doubled+1

40 companies with accounts for both years; median growth +11%.

Profitability

Profit is concentrated at the top

30profitable
10loss-making
10.8%aggregate margin
3.8%median margin

The aggregate margin is pulled up by a few large filers; the median shows the typical company.

Growth leaders · ₹10 cr+ revenue

Fastest growing, FY24-25

CompanyGrowthRevenue
NetAmbitNETAMBIT VALUEFIRST SERVICES PRIVATE LIMITED+165%₹544.54 cr
QDegreesQDEGREES SERVICES PRIVATE LIMITED+44%₹30.47 cr
FirstsourceFIRSTSOURCE SOLUTIONS LIMITED+43%₹2,346.84 cr
Ahuja GroupAHUJA CORPORATION PRIVATE LIMITED+36%₹26.80 cr
VISVIS NETWORKS PRIVATE LIMITED+36%₹428.67 cr
iMarqueIMARQUE SOLUTIONS PRIVATE LIMITED+33%₹65.15 cr
Profit leaders · ₹10 cr+ revenue

Highest net margins, FY24-25

CompanyMarginRevenue
Mobius ServicesMOBIUS KNOWLEDGE SERVICES PRIVATE LIMITED19.9%₹67.33 cr
SP SoftwareSP SOFTWARE PRIVATE LIMITED19.1%₹61.45 cr
FirstsourceFIRSTSOURCE SOLUTIONS LIMITED18.2%₹2,346.84 cr
1Point1ONE POINT ONE SOLUTIONS LIMITED13.0%₹212.72 cr
BARE InternationalBARE ASSOCIATES INDIA PRIVATE LIMITED12.8%₹25.40 cr
TLCTLC DIGITECH PRIVATE LIMITED12.6%₹69.19 cr
Inside the industry

Sub-sectors compared, FY24-25

Sub-sectorCompaniesRevenueMedian revenueProfitableMargin
Customer experience services19₹1,567.83 cr~₹14.5 cr74%3.4%
Marketing services6₹101.78 cr~₹4.8 cr50%7.0%
Leaders

Largest customer experience services companies by revenue, FY24-25

Company · legal entityRevenueNet resultMarginGrowth
FirstsourceFIRSTSOURCE SOLUTIONS LIMITED₹2,346.84 cr₹427.04 cr18.2%+43%
NetAmbitNETAMBIT VALUEFIRST SERVICES PRIVATE LIMITED₹544.54 cr₹2.50 cr0.5%+165%
Cogent E ServicesCogent E-services Limited₹468.01 cr₹24.54 cr5.2%-1%
VISVIS NETWORKS PRIVATE LIMITED₹428.67 cr₹10.40 cr2.4%+36%
NextWealthNEXTWEALTH ENTREPRENEURS PRIVATE LIMITED₹226.99 cr₹5.22 cr2.3%+24%
1Point1ONE POINT ONE SOLUTIONS LIMITED₹212.72 cr₹27.61 cr13.0%+28%
KelltonKELLTON TECH SOLUTIONS LIMITED₹190.73 cr₹13.52 cr7.1%+3%
Technotask Business Solutions, Technotask Business SolutionTECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED₹154.08 cr₹11.22 cr7.3%+27%
CS InfocommC S INFOCOMM PRIVATE LIMITED₹141.61 cr₹4.03 cr2.8%+12%
We WinWE WIN LIMITED₹79.41 cr₹1.65 cr2.1%+21%
Some figures are available to Radar members.Log in to Radar to see every figure

Standalone annual accounts filed with the Ministry of Corporate Affairs. Brands that share one legal entity are shown together and counted once.

Industry landscape report

Accounting and Tax Software Industry Landscape of India

The financials above are one chapter. The full customer experience services landscape of India maps the whole industry — every segment, the capital behind it, the talent market and where the next opportunities are.

  • Market map of every sub-sector
  • Funding & company formation by year
  • Revenue, profit & financial strength
  • Digital footprint: traffic, apps, releases
  • Hiring, skills & pay
  • Founders & leaders
  • News & sentiment
  • Where demand runs ahead of supply
Read the customer experience services landscape of India
For investors and data teams

Put this intelligence into your own tools

The figures on this page come from Fliar’s company, funding and MCA filings data. Use it through the Investor Intelligence API and MCA financials feeds, or explore every company, filing and investor in Radar.

Capital & corporate activity

Customer experience services funding and M&A across India

16 recorded equity rounds have gone to 142 customer experience services companies in India — how much, at which stage, into which sub-sectors, from whom, and how India compares. Debt, IPO and grant rounds are excluded.

equity rounds, last 12 months0

US$0k

equity rounds, last 24 months1

US$0k

raised over five yearsUS$0k

1 rounds in India

M&A deals, India8

last 24 months

Capital by year

Equity funding into customer experience services in India

amount rounds
$47k20181
$020251

Bars show US$ raised; the number under each year is equity rounds. 2026 is year to date. The peak year was 2018, with US$47k across 1 rounds.

The funding ladder · five years

Rounds and typical cheque by stage

Where the money went · five years

Most-funded sub-sectors

Digital transformation servicesUS$0k1 rounds · 1 companies
Corporate activity · last 24 months

M&A in India

8Acquisition

Most active acquirers

  1. Firstsource Solutions3
  2. Braiin1
  3. Kellton1
  4. Bandhan Group1
  5. Bandhan Financial Services1

Most acquired or merged

  1. Genisys group3
  2. Vis networks1
  3. Telemedik1
  4. Pastdue credit solutions1
  5. Kumori Technologies1

Each deal appears in the events strip at the top of the page.

Founders and momentum in India

Meet the people behind customer experience services companies in India. 55 of 112 companies list founders or leaders; where a public LinkedIn profile matches exactly, the expanded profile shows the photo, headline, location and education.

Explore India customer experience services companies by sub-sector

The most common specialisations among customer experience services companies in India. Open a company to see what it sells, who runs it and how far it has come.

Keep exploring customer experience services in India and nearby markets.

Coming soon