Best Customer Success Management Companies in Florida, United States
The 36 best Customer Success Management companies in Florida, United States in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Audience.co.
Ranked: Best Customer Success Management companies in Florida
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Patents & IP focus | Recent signals |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Audience.co Provider of AI-powered handwritten notes and digital marketing follow-up services | $13M | 52 mo ago | Series A | — | 2018 | Cart FunctionalityWooCommerceWordPress+19 | 190 patents Real-time speech signal processing and voice AI for communication enhancement | — |
| 2 | Aument Platform offering customer journey and experience optimization solutions | $2M | 54 mo ago | Seed | Alan Helouani CTO & Co-Founder | 2021 | — | — | — |
| 3 | Reptrics Cloud based platform offering reputation management software | $600K | 51 mo ago | Seed | — | 2019 | — | — | — |
| 4 | ECO Reliable plumbing, HVAC, and electrical services for homes and businesses | $460K | 156 mo ago | Seed | Ken Reimer CEO | 2011 | Cart FunctionalityWordPressApple iCloud Mail+41 | — | — |
| 5 | ActoVoice Mobile app for customer engagement | $450K | 112 mo ago | Deadpooled | Narayana Aroori Co-Founder & CTO | 2016 | — | — | — |
| 6 | Telintel Online platform for sending A2P messaging | — | 108 mo ago | Series A | — | 1997 | — | 3 patents Testing and verification of mobile messaging delivery over cellular networks | — |
| 7 | Biggrey Customer Engagement feedback tool | — | — | Deadpooled | Torben Albrekt CEO | 2016 | — | — | — |
| 8 | BlueToad Digital publishing platform offering responsive content and mobile edition solutions | — | — | Unfunded | Paul DeHart Co-Founder & CEO | 2007 | — | — | — |
Top 6 Customer Success Management companies in Florida
#1
Series A · Miami, Florida · founded 2018 · 36 employees$12.8Mraised▾
Provider of AI-powered handwritten notes and digital marketing follow-up services. The company offers personalized handwritten notes combined with digital marketing for various industries. It provides lead generation, including contact details, text templates, and real-time tracking. The platform aims to build authentic connections and drive revenue through personalized outreach.
- May 2022Series A$10.1M
- Jun 2021Seed$2.6M
#2
Seed · Tampa, Florida · founded 2019 · 14 employees$600Kraised▾
Cloud based platform offering reputation management software. It is a customer success management platform for businesses that interact with customers. It modernizes the businesses interact with the customers by providing feedback and data that helps improve business online customer retention.
- Jun 2022Seed$600K
#3
Seed · Miami, Florida · founded 2021 · 12 employees$1.5Mraised▾
Platform offering customer journey and experience optimization solutions. The platform enables members to aggregate data from different sales channels and builds customer journeys and attribution models. It allows members to personalize the experience of website visitors to boost conversions. Members can also segment the customer data to deliver personalized experiences.
- Mar 2022Seed$1.5M
#4
Deadpooled · Winter Springs, Florida · founded 2016$450Kraised▾
Has a consumer facing mobile app to give feedback in-the-moment, request for acceptance and survey responses. Has a business facing dashboard for feedback monitoring, advanced alerting and reporting. Serves customers across verticals like Financial services, Healthcare, manufacturing, Retail and Hotels.
- Apr 2017Seed$450K
#5
Seed · Miami, Florida · founded 2011 · 100 employees$460Kraised▾
Reliable plumbing, HVAC, and electrical services for homes and businesses. They offer comprehensive solutions, including plumbing repair, drain and sewer cleaning, water heater services, and gas line maintenance. Their electrical services cover repairs, installations, EV charger setups, and generator maintenance. For heating and cooling, they handle furnace, AC, mini-split, and heat pump services, including repair, installation, and maintenance. They also offer duct cleaning and smart thermostat services. They focus on eco-friendly practices and customer satisfaction, providing financing options and membership programs for exclusive savings and priority service. They serve residential and commercial clients, ensuring comfort and safety through expert service and reliable solutions. Book online or call now for expert assistance.
- Sep 2013Seed$460K
#6
Series A · Weston, Florida · founded 1997 · 4 employees—raised▾
Telintel provides an online platform to businesses for sending SMS messages. Its products include a Managed Messaging Platform, SMPP and API integration, Clk2Open - a mobile marketing solution and Telintel Messaging Platform. The Managed Messaging Platform can be used by clients for sending one or two-way messages, monitoring of sent messages and campaign management.Clk2Open and Telintel Messaging Platform are white label solutions for marketing and campaigns. Its clients include UNICEF, Avantel, and KDDI among others. Pricing is dependent on the number of tests starting at 2 USD per test.
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Success Management coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.