Radar · Customer Success Management in California
Best Customer Success Management Companies in California, United States
The 401 best Customer Success Management companies in California, United States in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Genesys.
By Riya SenguptaFinancials
401companies tracked
$10.7Bdisclosed funding
10unicorns
198have raised
Ranked: Best Customer Success Management companies in California
| # | Company | Disclosed funding | Last round | Employees | Founder | Tech stack | App-install YoY | Patents & IP focus | Recent signals |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Genesys 🦄 Provider of cloud-based platform for customer experience and workforce engagement | $1.5B | 10 mo ago | 677 | Tony Bates Chairman and CEO | Apple iCloud MailZohoChart.js+40 | — | 8 patents Patents concentrated in electrical & electronics | 1 launch |
| 2 | SurveyMonkey Provider of a platform for creating surveys, forms, and market research | $694M | 138 mo ago | 1,886 1,886 → 1,378 (-27%) · sector median +34% | Eric Johnson Chief Executive Officer | Amazon WebstoreGetFeedbackApple iCloud Mail+36 | +14% | 20 patents AI-driven survey design, response quality analysis, adaptive ranking, and unified profiling | — |
| 3 | Gupshup Provider of a platform for conversational AI, marketing, and support 83Funding top 18%AI top 20%Growth top 28%Patents top 28% All 10 signals ▾Fundingtop 18% AItop 20% Growthtop 28% Patentstop 28% Innovationtop 29% Moattop 34% Techtop 35% Talenttop 38% Globaltop 44% Marketbottom 47% Funding: Raised $546M across 9 rounds · 9 rounds over 19 yrs (0.5/yr) AI: Classified as an AI company rank vs industry peers · Fliar Intelligence Index 83/100 | $546M | 10 mo ago | — | Uma Bagavathiraj Co-Founder | Node.jsTailwind CSSReact+17 | — | 27 patents Enables enterprise RCS messaging, OTP delivery, and template testing for rich communication services. | — |
| 4 | Gupshup Provider of a platform for conversational artificial intelligence and automation | $486M | 48 mo ago | 1,131 1,131 → 963 (-15%) · sector median +34% | Rakesh Mathur Co-Founder & Chairman | SentryNode.jsTailwind CSS+24 | — | 27 patents Enterprise messaging APIs enabling rich communication services, OTP delivery, and template testing. | — |
| 5 | Dialpad 🦄 Provider of AI-powered contact center and unified communications platform solutions | $476M | 41 mo ago | 1,114 | Craig Walker Co-Founder & CEO | Amazon WebstoreContentfulSentry+49 | +29% | 17 patents Patents concentrated in computing, sensing & instrumentation | 1 partnership |
| 6 | Seismic 🦄 Provider of an AI-powered platform for sales and marketing enablement | $440M | 24 mo ago | 989 989 → 1,329 (+34%) · sector median +34% | Nasser Barghouti Co-Founder | WordPress Block EditorWordPressApple iCloud Mail+38 | — | 47 patents Seismic data compression/noise reduction and wearable exosuit biomechanics for rehabilitation | — |
| 7 | 8x8 Provider of cloud communications solutions | $426M | 54 mo ago | 1,061 | Samuel Wilson CEO | WordPress Block EditorWordPressMySQL+34 | +12% | 427 patents Unified communications platform: call routing, presence, analytics, and security for cloud telephony | 1 award |
| 8 | Amplitude 🦄 Provider of an AI analytics platform for product and marketing insights | $336M | 41 mo ago | 492 492 → 1,000 (+103%) · sector median +34% | Curtis Liu Co-Founder & CTO | SanitySentryZendesk+44 | — | 28 patents Behavioral analytics, causal inference, and automated recommendation for digital product data pipelines. | 1 launch · 1 award |
| 9 | Medallia 🦄 Provider of experience management software and related customer service solutions | $325M | 69 mo ago | 1,531 | — | WordPressSentryAtlassian Statuspage+40 | — | 69 patents AI-driven customer experience analytics and real-time speech/bot interaction management | — |
| 10 | WalkMe Provider of digital adoption platform | $308M | 78 mo ago | 1,200 | Dan Adika Co-Founder & CEO | WordPress Block EditorWordPressSentry+42 | — | — | — |
| 11 | Mixpanel 🦄 Provides product analytics software for product teams | $277M | 55 mo ago | 439 | Amir Movafaghi Chief Executive Officer | NextraSentryZendesk+32 | — | — | 1 award |
| 12 | Whatfix Developer of a digital adoption platform providing in-application user guidance | $266M | 20 mo ago | 828 828 → 1,103 (+33%) · sector median +34% | Raghav Malik Co-Founder | WordPressApple iCloud MailGoogle Workspace+28 | — | — | 1 award |
| 13 | Intercom 🦄 Provider of a customer service and support platform offering AI-powered solutions for managing customer… | $241M | 3 mo ago | 285 | Des Traynor Co-Founder | SanityContentfulSentry+38 | — | 23 patents Patents concentrated in computing, sensing & instrumentation | 1 launch |
| 14 | Twilio Cloud based omnichannel communication and customer engagement platform | $240M | 58 mo ago | 2,563 | Evan Cooke Co-Founder | Adobe Experience ManagerSentryAtlassian Statuspage+46 | — | 931 patents Programmable cloud communications APIs, messaging analytics, compliance, and service mesh integration | — |
| 15 | Sendbird 🦄 Developer of an AI customer experience platform and communication APIs | $218M | 62 mo ago | 111 | Brandon Jeon Co-Founder | SentryZendeskApple iCloud Mail+30 | — | — | — |
| 16 | Heap Cloud based product analytics software | $218M | 54 mo ago | 283 | Matin Movassate Founder & Chairman | StackbitContentfulSentry+32 | — | — | — |
| 17 | CleverTap Cloud based customer engagement platform for businesses | $217M | 46 mo ago | 463 463 → 658 (+42%) · sector median +34% | Suresh Kondamudi Co-Founder & CTO | WordPressApple iCloud MailGoogle Workspace+36 | — | — | — |
| 18 | Front 🦄 Provider of a customer service platform with AI-powered support tools | $204M | 47 mo ago | 443 | Mathilde Collin Co-founder & CEO | Apple iCloud MailGoogle WorkspaceNode.js+37 | +18% | — | — |
| 19 | MoEngage Cloud based platform offering cross channel customer engagement software | $181M | 6 mo ago | 650 650 → 904 (+39%) · sector median +34% | Yashwanth Kumar Co-Founder & CTO | SentryZendeskApple iCloud Mail+26 | — | 14 patents Mobile engagement platform: push notification routing, user event analytics, personalization, and secure data handling. | 2 partnerships |
| 20 | Leanplum Mobile A/B testing, personalization & analytics platform | $172M | 75 mo ago | 45 | — | WordPressApple iCloud MailGoogle Workspace+35 | — | — | — |
| 21 | User Testing Provider of platform for gathering and analyzing user experience feedback | $148M | 67 mo ago | 557 | Alfonso Nuez Co-Founder | DrupalSentryPHP+28 | — | — | 1 award |
| 22 | Ushur AI based platform offering customer journey management solutions | $93M | 40 mo ago | 203 | Simha Sadasiva Co-Founder & CEO | — | — | 35 patents AI-powered extraction of tabular/key‑value data from documents and automated customer experience generation | 1 launch · 1 award |
| 23 | Tact AI based customer engagement software for life science industries | $88M | 50 mo ago | 57 | — | — | — | 24 patents Targeted spinal delivery of biologic TNF inhibitors for brain injury therapy | — |
| 24 | The Level AI based customer service tools and contact center platform for businesses | $74M | 22 mo ago | 31 | Sumeet Khullar Co Founder & CTO | SanityWordPressMySQL+32 | — | 25 patents Contactless biometric health sensing, secure imaging, and fluid simulation technologies | — |
| 25 | Courier Cloud-based push notification solutions provider | $57M | 47 mo ago | 150 | Troy Goode Founder & CEO | Framer SitesApple iCloud MailGoogle Workspace+22 | — | — | 5 launchs |
| 26 | Nuvo Provider of hair salon services | $56M | 13 mo ago | — | Sid Malladi Co-Founder & CEO | WebflowApple iCloud MailAmazon Web Services+28 | — | 30 patents Industrial plant monitoring, fetal activity sensing, and mobile advertising integration systems | — |
| 27 | Blueshift AI-enabled marketing automation platform | $56M | 29 mo ago | 64 64 → 99 (+55%) · sector median +34% | Vijay Chittoor Co-Founder & CEO | WordPressApple iCloud MailGoogle Workspace+49 | — | 45 patents Patents concentrated in electrical & electronics | — |
| 28 | Commune Offering SaaS based customer churn prediction solutions | $55M | 9 mo ago | — | Yuya Takada CEO | WordPressMySQLSalesforce+33 | — | — | — |
| 29 | OvationCXM Offering customer journey management solutions | $52M | 45 mo ago | 122 | Tim Attinger Co-Founder & President | — | — | — | — |
| 30 | Outset Platform offering AI enabled product lifecycle management solution | $51M | 6 mo ago | 5 | Molly Montgomery Founder | Framer SitesSentryVimeo+20 | — | — | 1 launch |
| 31 | Eppo Developer of a platform for experimentation and feature management solutions | $51M | 25 mo ago | 20 20 → 20 (+0%) · sector median +34% | Chetan Sharma Founder & CEO | Webflow EcommerceWebflowSalesforce+25 | — | — | — |
| 32 | Numa Developer of an AI communication platform for automotive dealerships | $48M | 20 mo ago | 13 | Tasso Roumeliotis Co-Founder & CEO | Webflow EcommerceWebflowTypekit+17 | — | — | — |
| 33 | Auxia Provider of software development, cloud computing, data analytics, and digital marketing services | $47M | 15 mo ago | 10 | Ravi Desu Co-Founder | WebflowGSAPSplide+12 | — | 2 patents AI-driven personalized treatment recommendation systems for digital health platforms | — |
| 34 | RingCentral Cloud based platform offering unified communication solutions | $44M | 43 mo ago | 497 | Dawn Adachi EA to Vlad Shmunis | Adobe Experience ManagerSentryApple iCloud Mail+27 | — | 743 patents Patents concentrated in electrical & electronics | 3 launchs |
| 35 | PostHog 🦄 Cloud based product analytics tools 72Funding top 23%Tech top 23%Moat top 31%Growth top 35% All 9 signals ▾Fundingtop 23% Techtop 23% Moattop 31% Growthtop 35% Newstop 37% Talenttop 38% Partnerstop 41% Markettop 47% Globalbottom 36% Funding: Raised $39.0M across 7 rounds · 7 rounds over 6 yrs (1.2/yr) Tech: 56 technologies across 6/8 capability areas · Cloud: Amazon Cloudfront, Amazon Ses rank vs industry peers · Fliar Intelligence Index 72/100 | $39M | 8 mo ago | 36 | Tim Glaser Co-Founder & CTO | SentryZendeskApple iCloud Mail+29 | — | — | 1 launch |
| 36 | Evolv AI based AB testing platform | $23M | 31 mo ago | 31 31 → 21 (-32%) · sector median +34% | Michael Scharff Founder | HubSpot CMS HubApple iCloud MailGoogle Workspace+19 | — | 54 patents Advanced electronic vaporization systems for precise heating of viscous and solid substances. | — |
| 37 | Worthix AI based survey tool to identify customers influencing factors | $22M | 32 mo ago | 33 | — | WordPressApple iCloud MailMicrosoft 365+22 | — | — | — |
| 38 | Pylon Platform offering customer communication management solutions | $20M | 10 mo ago | 1 | Marty Kausas Co-Founder & CEO | WebflowGSAPVWO+18 | — | 2 patents Audio‑video dubbing and language synchronization technologies for media content | — |
| 39 | Unwrap.ai Provider of AI based customer feedback platform | $12M | 16 mo ago | 10 | — | WebflowAmazon Web ServicesSplide+20 | — | — | 1 internship · 1 launch |
| 40 | Aampe Provider of agentic AI for personalized customer interaction and engagement | $9M | 18 mo ago | 7 | Kate Field Co-Founder & COO | Framer SitesReactStripe+18 | — | — | 1 launch |
| 41 | MaxIQ AI-native revenue intelligence platform | $8M | 15 mo ago | — | Sunny Rai Co-Founder & Head of Operations | WebflowWordPressSentry+24 | — | — | — |
| 42 | Gnani.ai Provider of AI-powered voice and chat automation platform for enterprises | $8M | 2 mo ago | 119 119 → 265 (+123%) · sector median +34% | Ganesh Gopalan Co-Founder & CEO | WordPressApple iCloud MailMicrosoft 365+42 | — | — | 1 job opening · 3 internships · 2 launchs |
| 43 | Arcade Provider of tooltip and demo building tool for optimizing customer and product experiences | $8M | 19 mo ago | 8 | Rich Manalang Co-Founder | WebflowAmazon Web ServicesKnockout.js+25 | — | 5 patents AI model orchestration platform and laminated printable advertising page technologies | 1 launch |
| 44 | MFour Provider of validated consumer data and behavior-driven market research methodologies | $7M | 22 mo ago | 115 | Jeff Harrelson Chief Operating Officer & Co Founder | Cart FunctionalityTurbopackApple iCloud Mail+20 | — | — | 1 award |
| 45 | Lumopath Provider of customer success operations analytics | $5M | 14 mo ago | — | Yuta Morinaga Co-Founder | DatoCMSNode.jsRadix UI+18 | — | — | — |
| 46 | Enterpret Provider of an AI platform unifying and understanding customer feedback | $4M | 18 mo ago | 34 | Varun Sharma Co-Founder & CEO | WebflowAmazon Web ServicesKnockout.js+35 | — | — | 1 launch |
| 47 | Tandem Developer of an AI copilot platform that lives natively in apps | $4M | 13 mo ago | — | Manuel Darcemont Co-Founder & CTO | — | — | 34 patents Optimized photovoltaic cell modules with parameter matching and UV filtering | — |
| 48 | Proqure Customer experience management solutions for businesses | $509K | 13 mo ago | 12 | Don Errigo Co-Founder & Chairman | — | — | 3 patents Secure product authentication using RFID/IC technologies for supply‑chain verification. | 1 partnership |
| 49 | Bravi Provider of AI-powered automated communication solutions for businesses | $500K | 8 mo ago | — | Pierre-Habte Nouvellon Co-Founder - Tech/Product | — | — | — | — |
| 50 | Sided Polling software for websites to collect data and optimize ad revenue | $175K | 5 mo ago | 12 | Scott Kaplan CEO | Node.jsReactNext.js+23 | — | — | — |
Top 12 Customer Success Management companies in California
#1
Intercom 🦄Series D · San Francisco, California · founded 2011 · 285 employees$240.8Mraised▾
Intercom 🦄
Series D · San Francisco, California · founded 2011 · 285 employees
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions. It is a customer service platform that uses AI-powered technology to help businesses deliver personalized and automated support experiences. The platform offers various tools and features, including a helpdesk, AI Agent, and REST API, to streamline customer interactions and improve customer satisfaction.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 188k LinkedIn followers — 5.3% of this cohort's audience
Activity: 1 product launches announced in 12 mo
Funding rounds
- Mar 2026Conventional Debt$250M
- Mar 2018Series D$125M
- Apr 2016Series D$50M
- Aug 2015Series C$35M
Founders & team
Investors
Google Ventures, Bessemer Venture Partners, Index Ventures, Kleiner Perkins, Social Capital, Iconiq Capital
Tech stack
6SenseAdobe Audience ManagerAhrefsAlgoliaAmazon CloudfrontAmazon S3
#2
Genesys 🦄Acquired · Menlo Park, California · founded 1990 · 677 employees$1.5Braised▾
Genesys 🦄
Acquired · Menlo Park, California · founded 1990 · 677 employees
Provider of cloud-based platform for customer experience and workforce engagement. The platform offers contact center software with intelligent automation and embedded artificial intelligence. It provides digital customer engagement across channels using humans and artificial intelligence-powered bots. The platform also features customer journey management to connect data and optimize experiences. It delivers workforce engagement management with built-in artificial intelligence.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 359k LinkedIn followers — 10.1% of this cohort's audience
Activity: 1 product launches announced in 12 mo
Funding rounds
- Jul 2025Series E$1.5B
- Dec 2021Series D$580M
- Jun 2016PE$900M
- Feb 2012PE—
Founders & team
Investors
Hellman & Friedman, Zoom, BlackRock, ServiceNow, Salesforce Ventures, D1 Capital Partners
Tech stack
6SenseAmazon AlbAmazon CloudfrontAmazon S3Amazon SesAmazon Web Services
#3
Series F · San Francisco, California · founded 2014 · 650 employees$181.3Mraised▾
Series F · San Francisco, California · founded 2014 · 650 employees
Cloud based platform offering cross-channel customer engagement software. The platform builds user profiles based on the in-app behavior of users and then users are automatically segmented into engagement-centric segments like starters, engaged, lapsed, tried, and uninstalled. Marketers can reach out to customers and send push notifications, in-app messages, and emails, thereby driving engagement conversions. Marketers can track customer engagement metrics and get insights into Customer Acquisition. It leverages AI technology and orchestrates customer journeys to optimize experiences.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 108k LinkedIn followers — 3.0% of this cohort's audience
Activity: 2 partnerships (incl. MoEngage) announced in 12 mo
Funding rounds
- Dec 2025Series F$57M
- Nov 2025Series F$60M
- May 2022Series E$77.1M
- Nov 2021Series D$30M
Founders & team
Investors
Eight Roads Ventures, F-Prime Capital, Ventureast, Z47, Exfinity Venture Partners, Helion Venture Partners
Tech stack
AceAmazon Web ServicesApple Icloud MailBootstrapCdnjsCloudflare
#4
Series F · San Francisco, California · founded 2005$545.8Mraised▾
Series F · San Francisco, California · founded 2005
Provider of a platform for conversational AI, marketing, and support. The platform enables automated customer interactions across various functions and industries. It offers tools for assisted sales, account support, product inquiries, and virtual assistance. The platform facilitates personalized customer interactions throughout the customer lifecycle.
Fliar Intelligence Index™ 83how this company ranks against its industry peers
Funding
top 18%AI
top 20%Growth
top 28%Patents
top 28%Innovation
top 29%Moat
top 34%Funding: Raised $546M across 9 rounds · 9 rounds over 19 yrs (0.5/yr) · Last round Conventional Debt (Jul 2025)
AI: Classified as an AI company
Growth: Web rank 5,000,000 → 1,000,000 YoY · Fresh capital in last 24 mo
Funding rounds
- Jul 2025Conventional Debt—
- Jul 2025Series F$60M
- May 2022Series F$100M
- Jul 2021Series F$240M
Founders & team
Investors
HWVP, Lloyd George, Cambrian Ventures, HTSG, Helion Venture Partners, CRV
Tech stack
Amazon S3Amazon Web ServicesCore-JsFacebook PixelGoogle AnalyticsGoogle Tag Manager
#5
Series B · San Francisco, California · founded 2022 · 5 employees$51.3Mraised▾
Series B · San Francisco, California · founded 2022 · 5 employees
Platform offering AI enabled product lifecycle management solution. It offers a platform to create, manage, and collaborate on AI prompts and inject relevant context from the product. Its users can test prompts and models against real user data and test simulations at scale. The platform generates a feedback loop that allows users to provide their product feedback.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 12k LinkedIn followers
Activity: 1 product launches announced in 12 mo
Funding rounds
- Dec 2025Series B$30M
- May 2025Series A$17M
- Oct 2023Seed$3.8M
- 2023Seed$500K
Founders & team
Investors
8VC, Future Back Ventures, Y Combinator, Adverb Ventures, Rebel Fund, Genius Ventures
Tech stack
Amazon Web ServicesChili PiperClickceaseCloudflareCloudflare Bot ManagementCore-Js
#6
Series B · Covina, California · founded 2016 · 119 employees$7.7Mraised▾
Series B · Covina, California · founded 2016 · 119 employees
Provider of AI-powered voice and chat automation platform for enterprises. The platform offers tools for building agentic AI agents, speech-to-text conversion, and real-time translation. It provides features such as voice biometrics, call analytics, and automated quality assurance. The platform supports omnichannel automation, multilingual capabilities, and integration with various enterprise systems.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 117k LinkedIn followers — 3.3% of this cohort's audience
Hiring: 1 hiring post in 12 mo (public) · hiring: Senior Staff Engineer — Voice AI Platform
Activity: 2 product launches announced in 12 mo
Funding rounds
- Mar 2026Series B$10M
- Jul 2024Series A$4M
- Mar 2022Series A$832.2K
- Aug 2021Series A$1.2M
Founders & team
Investors
Samsung Venture Investment, Info Edge Ventures, Startup Karnataka, Commonwealth Inclusive Growth Services, Aavishkaar Capital, Deep Learning
Tech stack
AddtoanyAddtoany Share ButtonsAmazon S3Amazon Web ServicesApple Icloud MailAzure
#7
PostHog 🦄Series E · San Francisco, California · founded 2020 · 36 employees$39Mraised▾
PostHog 🦄
Series E · San Francisco, California · founded 2020 · 36 employees
Cloud based product analytics tools. Features of the product include user behavior analysis, analyzation of trends, funnels, retention, and cohorts, compatibility, data access, and more. It also provides data retention, supports SSO SAML, exports to data lakes, pricing models, analytics stack, and more.
Fliar Intelligence Index™ 72how this company ranks against its industry peers
Funding
top 23%Tech
top 23%Moat
top 31%Growth
top 35%News
top 37%Talent
top 38%Funding: Raised $39.0M across 7 rounds · 7 rounds over 6 yrs (1.2/yr) · Last round Series E (Sep 2025)
Tech: 56 technologies across 6/8 capability areas · Cloud: Amazon Cloudfront, Amazon Ses · Devops: Envoy
Moat: Editorial + unicorn rating 7/10 · Unicorn · 10 curated direct competitors tracked
Audience (LinkedIn): 50k LinkedIn followers
Activity (LinkedIn): 1 product launches announced in 12 mo
Funding rounds
- Sep 2025Series E$75M
- Jun 2025Series D$70M
- Jun 2025Series C$10M
- Jun 2021Series B$15M
Founders & team
Investors
Google Ventures, Y Combinator, Stripe, Formus Capital, Peak XV Partners, Uncorrelated Ventures
Tech stack
Amazon SesAmazon Web ServicesAmplitudeApple Icloud MailBase UiCloudflare
#8
Series C · San Mateo, California · founded 2018$54.6Mraised▾
Series C · San Mateo, California · founded 2018
Offering SaaS based customer churn prediction solutions. It is a no-code customer success community portal that enables effective customer success at scale to strengthen customer relationships. The features offered by the platform are helps to personalize content based on user segmentation, push notifications, customized pop-up widgets, etc.
Funding rounds
- Sep 2025Venture Debt$10M
- Sep 2025Series C$27M
- Sep 2021Series B$17.6M
Founders & team
Investors
DNX Ventures, Z Venture Capital, JAFCO, FIRSTLIGHT Capital
#9
Series E · San Jose, California · founded 2013 · 828 employees$265.5Mraised▾
Series E · San Jose, California · founded 2013 · 828 employees
Developer of a digital adoption platform providing in-application user guidance. The platform offers tools for creating contextual guidance, analyzing user engagement, and replicating applications for training. It provides solutions for AI adoption, change acceleration, employee training, and user support. The platform supports workflow optimization and feature adoption across various industries.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 285k LinkedIn followers — 8.0% of this cohort's audience
Activity: 1 awards announced in 12 mo
Funding rounds
- Sep 2024Series E$125M
- Jun 2021Series D$90M
- Feb 2020Series C$32M
- Mar 2019Series B$13.2M
Founders & team
Investors
Eight Roads Ventures, F-Prime Capital, Cisco Investments, Redwood Trust, Peak XV Partners, Dragoneer Investment Group
Tech stack
Amazon S3Amazon Web ServicesAngularApple Icloud MailCdnjsChili Piper
#10
Series B · San Francisco, California · founded 2022 · 1 employees$20.2Mraised▾
Series B · San Francisco, California · founded 2022 · 1 employees
Platform offering customer communication management solutions. It allows companies to use slack connect and microsoft teams for sales and customer success. It enables organizing customer messages in slack triage channels for CSMs and CSEs, syncing customer conversations from channels and DMs into Intercom, Zendesk, Salesforce, and more.
LinkedIn Pulse recent public activity · Jul 2026
Audience: 35k LinkedIn followers
Funding rounds
- Aug 2025Series B$31M
- Jun 2024Series A$17M
- Jul 2023Seed$3.2M
- Apr 2023Seed$2.7M
Founders & team
Investors
Andreessen Horowitz, General Catalyst, Y Combinator, avra
Tech stack
Amazon CloudfrontAmazon Web ServicesCloudflareCloudflare Bot ManagementCookieyesGitbook
#11
Acquired · San Francisco, California · founded 1994$56Mraised▾
Acquired · San Francisco, California · founded 1994
Provider of hair salon services
Funding rounds
- Apr 2025Series A$45M
- 2022Seed$11M
Founders & team
Investors
Sequoia Capital, Spark Capital, Founders Fund, Index Ventures, Susa Ventures, Foundation Capital
Tech stack
Amazon S3Amazon SesAmazon Web ServicesApple Icloud MailCdnjsCloudflare
#12
Series A · Los Altos, California · founded 2022 · 10 employees$46.9Mraised▾
Series A · Los Altos, California · founded 2022 · 10 employees
Provider of software development, cloud computing, data analytics, and digital marketing services
LinkedIn Pulse recent public activity · Jul 2026
Audience: 13k LinkedIn followers
Funding rounds
- Mar 2025Series A$23.5M
- Nov 2024Series A$23.4M
Founders & team
Investors
VMG Partners, Incubate Fund, MUFG, Vela Partners
Tech stack
CloudflareCloudflare Bot ManagementCore-JsGoogle AnalyticsGoogle WorkspaceGsap
Funding & investor landscape
$10.7Btotal disclosed funding
185companies funded
515disclosed rounds
1rounds last 90 days
Most active investors
Sequoia Capital10 rounds
Techstars9 rounds
Accel8 rounds
Notable founders
Des Traynor
Co-Founder · Intercom
Ciaran Lee
Co-Founder · Intercom
Tony Bates
Chairman and CEO · Genesys
Yashwanth Kumar
Co-Founder & CTO · MoEngage
Uma Bagavathiraj
Co-Founder · Gupshup
Beerud Sheth
Co-Founder & CEO · Gupshup
Molly Montgomery
Founder · Outset
Aaron Cannon
Co-Founder & CEO · Outset
Ganesh Gopalan
Co-Founder & CEO · Gnani.ai
Ananth Nagaraj
Co-Founder & CTO · Gnani.ai
Tim Glaser
Co-Founder & CTO · PostHog
James Hawkins
Co-Founder & CEO · PostHog
Prism market signals · United States · country-scoped Prism corpus, 13,535,860 docs
Market landscape — 10 sub-themes by coverage
Share of Customer Success Management coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
How many Customer Success Management companies are there in California, United States?
Radar tracks 401 indexable Customer Success Management companies headquartered in California, United States that meet our profile-completeness bar.
What is the total funding raised by Customer Success Management companies in California, United States?
The Customer Success Management companies in California, United States on this list have raised a combined $10.7B in disclosed equity funding across 185 funded companies.
Which is the highest-funded Customer Success Management company in California, United States?
Genesys is the highest-funded Customer Success Management company in California, United States, with $1.5B in disclosed equity funding.
How many Customer Success Management companies in California, United States are funded?
185 of the 401 Customer Success Management companies in California, United States on this list have disclosed at least one equity funding round.
How many Customer Success Management unicorns are there in California, United States?
10 Customer Success Management companies in California, United States on this list are valued at $1B or more.
Who are the top investors in California, United States Customer Success Management companies?
The most active investors in California, United States Customer Success Management companies on this list include Y Combinator, Salesforce Ventures, 500 Global, Sequoia Capital, Techstars.
Riya SenguptaFinancials
Riya reads income statements for fun. She covers the real money in a sector — revenue, growth, who actually earns — and never met a vague claim she didn't want a number for.