Twilio

Cloud based omnichannel communication and customer engagement platform

placeSan Francisco, California, United States calendar_todayFounded 2008 groups2,563 employees language twilio.com

Registered entities

Reputation

Customer rating 1.1 / 5 across 902 reviews.

Web presence

Audience by country — top 5 markets by share of visits.

CountryShare
United States34.2%
India7.7%
United Kingdom4.1%
Pakistan4%
Brazil3.7%

Innovation

184 patent families (128 granted) — focus: Electricity & electronics, Physics & computing; filing pace accelerating. Cited 180,521 times.

YearFilings
201519
201639
201728
201830
201925
202038
202132
202235
202359
202469
2025102
202625

Social engagement

Social engagement: 514.8K social following, 6 posts in the last 12 months — below the industry typical range.

Investor mix

42 investors on record; lead investors include T. Rowe Price, Fidelity Investments, Bessemer Venture Partners, Union Square Ventures; 1 has since exited.

Investor typeCountShare
Venture capital2662%
Private equity512%
Accelerator & incubator25%
Bank & private debt12%
Other / undisclosed819%

Share of voice

Share of voice in United States: 83% of web traffic across its competitive set; worldwide: 84.2%.

Hiring activity

Hires frequently

107 roles tracked across 9 of the last 12 months

24 Oct 2026 · APAC & EMEA Talent Acquisition Leader · All India

19 Aug 2026 · Principal Adv Network Tech Support · All India

14 Aug 2026 · Remote Sr Sourcing Specialist Global Procurement · All India

12 Aug 2026 · Epic Analyst, Revenue Cycle, FT, Days, - Remote · All India

9 Aug 2026 · Client Success Manager (100%Remote Chicago Area Preferred) · All India

Based on job postings tracked across public sources.

Recent activity

23 Jun 2026
Milestone
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23 Jun 2026
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