Exotel acquires Dubverse
Exotel has acquired the core team of voice AI startup Dubverse
Company lists
Software, engagement, chatbots, feedback, loyalty and more: the companies building customer success management in India, with their founders, funding, team size and business models.
Funding, M&A, contract wins and launches involving 536 customer success management companies in India, last 24 months: 14 launches · 10 M&A deals · 5 funding rounds · 2 Contracts. Newest first; companies and investors link to their Fliar profiles. Latest event in our news feed: Apr 2026.
Exotel has acquired the core team of voice AI startup Dubverse
Exotel has acqui-hired the core team of voice AI startup Dubverse, including co-founders Anuja Dhawan and Varshul Gupta, to focus on conversational intelligence.
Capillary Technologies, a global leader in AI-powered customer loyalty and engagement solutions, today announced it has entered into a definitive agreement to acquire SessionM, the…
Capillary Technologies India has announced the acquisition of Mastercard-owned Session M in an all-cash $20 million deal, marking a significant overseas expansion for the…
As enterprises across the Middle East fast-track AI adoption in customer experience, Exotel has announced the regional launch of Harmony, its AI-powered, human-assisted CX orchestration…
Freshworks’ AI platform, Freddy, has gained significant traction since launch, with more than 6,000 customers paying for AI-powered solutions.
Software-as-a-Service firm Wingify-owned VWO and France-based AB Tasty have entered into an agreement to merge, as consolidation in the SaaS space gathers pace in India and globally.
Freshworks has signed a definitive agreement to acquire FireHydrant, an AI-powered incident management platform, with the deal expected to close in its first fiscal quarter of 2026.
Bajaj Financial Securities has acquired stakes in Bengaluru-based customer data platform Lemnisk through a secondary transaction, giving partial exits to early backers including growX…
Netcore Cloud has launched a Variable Pricing Model for its Agentic Marketing Platform, becoming the first in the world to link marketing technology costs directly to real business results.
Netcore Cloud has announced the launch of the Agentic Marketing Stack, a first-of-its-kind platform that brings autonomous AI agents into the heart of marketing.
Fyno, an enterprise messaging platform, closed a seed round to strengthen its go-to-market operations and improve its AI-powered communication platform.
SaaS startup Fyno has raised $4 Mn in a funding round co-led by Arkam Ventures and 3one4 Capital to expand go-to-market operations in India and strengthen its AI-driven communication…
To address the unique needs of the Middle East market, Azmarq is introducing Arabic language support and local payment integrations.
Route Mobile said on Tuesday that it has raised around Rs 180 crore from 15 anchor investors ahead of its Rs 600-crore initial public offer that opens on Wednesday.
Kapture CX, India’s leading GenAI-powered CX automation platform has recently announced the launch of Kapture EX, an AI-first solution that unifies workflows, communication and…
Climate technology company Kapture has entered into a supply agreement with precast concrete manufacturer Permacast to permanently store carbon dioxide captured from diesel engines in…
Genefied, a leading IT services and consulting company, unveiled its flagship product, Lighthouse.AI, at RESCCON 2025—its premier Retention & Scalability Conference held on April 17 at…
New Delhi, April 18, 2025 – Litmus World, a leading enterprise SaaS platform, and RepUp, a Gurgaon-based AI-driven CX platform have signed a binding agreement to merge and unify their…
Locobuzz also launched an exclusive Coffee Table Book depicting its transformation, presence in the industry, and future of digital customer interactions.
Lemnisk, yesterday announced that it has added new capabilities to its customer data platform (CDP). The new additions include probabilistic user data stitching across Adtech and Martech…
New Delhi [India], November 25: Easyrewardz, one of the leading industry players in CRM SaaS solutions, has raised USD 4 million funding led by Prachetas New India Growth Fund with…
2024-11-14 Coimbatore-based Kovai.co, a premier enterprise software and B2B (business-to-business) SaaS company providing revenue growth solution, announced on Wednesday the acquisition…
conversation intelligence platform Mihup with $5.92 million funding.
Proximus Opal acquired an 83.1% stake in Route Mobile.
Browse customer success management companies in India by reported revenue, one-year revenue growth, revenue model, age and stage. The 50 companies below are the largest by their most recent reported revenue among 133 customer success management companies in India that have filed a figure in the last four years. Every figure keeps its own reporting period, so compare periods before comparing amounts.

Provider of IT service management and customer support solutions
Customer service software₹2,361.90 cr in FY24-25 · net ₹247.01 cr · +811% since FY2018
Filed standalone accounts · Freshworks Technologies Private Limited (matched by legal name)US$400.05m across 9 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

VAS messaging, IoT and cloud telephony solutions provider
Cybersecurity₹1,159.15 cr in FY24-25 · net ₹314.40 cr · +66% since FY2018
Filed standalone accounts · Tanla Platforms LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of an AI-powered platform for customer engagement and marketing
Customer success management₹809.69 cr in FY24-25 · net ₹50.75 cr · +488% since FY2014
Filed standalone accounts · Netcore Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Provider of web development, bulk SMS, and digital marketing services
Customer success management₹642.12 cr in FY24-25 · net ₹33.51 cr · +14629% since FY2018
Filed standalone accounts · Onextel LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

AI powered loyalty management software for enterprises
Loyalty software₹186.33 cr in FY24-25 · net ₹3.51 cr · +32% since FY2018
Filed standalone accounts · Capillary Technologies India LimitedUS$144.10m across 7 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
Customer service software₹474.99 cr in FY24-25 · net ₹28.50 cr · +11845% since FY2014
Filed standalone accounts · Exotel Techcom Private LimitedUS$97.75m across 6 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

AI powered cpaas and marketing platform
Customer success management₹209.97 cr in FY24-25 · net ₹15.35 cr · +437% since FY2018
Filed standalone accounts · Vivaconnect Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Platform offering cloud communications solutions
Customer success management₹156.82 cr in FY24-25 · net ₹10.55 cr · +1163% since FY2016
Filed standalone accounts · Dove Soft Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of a platform for customer engagement and retention solutions
Marketingtech₹134.83 cr in FY24-25 · net −₹45.29 cr · +1246% since FY2016
Filed standalone accounts · Webklipper Technologies Private LimitedUS$32.68m across 10 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Digitalization of customer centric business processes
Customer success management₹131.30 cr in FY24-25 · net ₹10.71 cr · +146% since FY2018
Filed standalone accounts · Intense Technologies LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

CpaaS and A2P messaging solution
Customer service software₹101.62 cr in FY24-25 · net ₹4.79 cr · +209088% since FY2018
Filed standalone accounts · Telspiel Communications Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

AI powered communication platform as a service solution
Marketing services₹85.23 cr in FY24-25 · net ₹6.59 cr · +1904% since FY2018
Filed standalone accounts · Equence Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud based communication platform as a service provider
Customer success management₹83.38 cr in FY24-25 · net · +15122% since FY2022
Filed standalone accounts · Nexg Platforms Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of AI-powered customer communication platform and related support services
Customer success management₹83.05 cr in FY24-25 · net ₹76.88 lakh · +483% since FY2018
Filed standalone accounts · Ubona Technologies Private Limited
Focus: Electronic cashless payment systems and mobile device data communication technologies.
CPC G06Q20/065, H04B11/00Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of WhatsApp marketing and engagement platform
Marketingtech₹79.63 cr in FY24-25 · net ₹3.15 cr · +4117% since FY2023
Filed standalone accounts · Aisensy Communications Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of digital services
Customer success management₹79.25 cr in FY24-25 · net ₹1.16 cr · +184% since FY2018
Filed standalone accounts · Radical Minds Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud-based CRM and loyalty platform solutions for managing customer relationships, loyalty programs, and sales interactions
Loyalty software₹71.93 cr in FY24-25 · net −₹6.49 cr · +317% since FY2019
Filed standalone accounts · Easyrewardz Software Services Private LimitedUS$14.29m across 5 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

SaaS products for entity resolution and analytics.
Vertical business intelligence₹62.85 cr in FY24-25 · net · +303% since FY2018
Filed standalone accounts · Posidex Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud-based CPaaS platform for enterprises
Customer success management₹61.41 cr in FY24-25 · net ₹2.07 cr · +253% since FY2018
Filed standalone accounts · Walkover Web Solutions Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of cloud-based communications platform as a service
Customer success management₹53.05 cr in FY23-24 · net ₹92.60 lakh · +391% since FY2017
Filed standalone accounts · Tubelight Communications Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of experience engineering, data, and marketing services
Customer success management₹43.80 cr in FY24-25 · net −₹3.44 cr · +126% since FY2018
Filed standalone accounts · Customer Centria Enterprise Solutions Private Limited (matched by legal name)Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Customer experience management platform for enterprises
Customer success management₹42.66 cr in FY24-25 · net ₹12.41 lakh · +541% since FY2018
Filed standalone accounts · Locobuzz Solutions Private LimitedUS$2.87m across 5 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

A cloud-based WhatsApp API and CRM solution
Marketingtech₹36.84 cr in FY24-25 · net −₹36.00 lakh · +1058% since FY2022
Filed standalone accounts · Apport Software Solutions Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of digital marketing, branding, sms and email marketing services
Customer success management₹36.56 cr in FY24-25 · net ₹1.01 cr · +1931% since FY2018
Filed standalone accounts · Alot Digital Solutions India Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Platform offering message marketing solution
Marketingtech₹34.18 cr in FY24-25 · net ₹5.18 cr · +52% since FY2023
Filed standalone accounts · Dove Soft Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of hybrid Customer Data Platforms and real-time marketing automation
Marketingtechin FY24-25 · net · since FY2022
Filed standalone accounts · Immensitas Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

AI powered omnichannel customer service and engagement platform
Customer service softwarein FY24-25 · net · since FY2018
Filed standalone accounts · Slashrtc Software Services Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

AI based customer engagement platform
Chatbotsin FY24-25 · net · since FY2024
Filed standalone accounts · Alendei Platforms Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of business process management, AI, technology, digitalization, and advisory services
Customer success managementin FY24-25 · net · since FY2020
Filed standalone accounts · Stream Digital Services Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Platform offering cpaas solutions for enterprises
Customer success managementin FY24-25 · net · since FY2020
Filed standalone accounts · Veup Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud based customer experience management platform
Customer success managementin FY24-25 · net · since FY2018
Filed standalone accounts · Litmus World Marketing Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of conversation intelligence platform for contact center performance improvement
Customer success managementin FY24-25 · net · since FY2018
Filed standalone accounts · Mihup Communications Private LimitedUS$10.77m across 7 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Customer and brand engagement solutions
Customer success managementin FY24-25 · net · since FY2018
Filed standalone accounts · Cartesian Consulting Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of cloud-native contact center software and customer experience solutions
Customer success managementin FY24-25 · net · since FY2019
Filed standalone accounts · Vion Consulting Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Compliance solutions for digital financial businesses
Sales force automationin FY24-25 · net · since FY2018
Filed standalone accounts · Celusion Technologies Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of cloud-based messaging service
Customer success managementin FY24-25 · net · since FY2021
Filed standalone accounts · Qikberry Technologies Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud based CPaaS platform for enterprises
Customer success managementin FY24-25 · net · since FY2022
Filed standalone accounts · Trustsignal Ventures Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Communication and messaging solutions for businesses
Marketingtechin FY24-25 · net · since FY2019
Filed standalone accounts · Azmarq Technovation Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of consumer behavior insights and audience activation for digital campaigns
Customer success managementin FY24-25 · net · since FY2019
Filed standalone accounts · Vidhi Techinnovation Opportunities Network Private LimitedUS$2.01m across 4 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of an AI-powered platform for omnichannel support, marketing, and engagement
E-commerce enablersin FY24-25 · net · since FY2021
Filed standalone accounts · Businessonbot Private LimitedUS$3.36m across 5 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Brand measurement and social media analytics tool
Marketingtechin FY24-25 · net · since FY2018
Filed standalone accounts · Lighthouse Technologies Private LimitedUS$167k across 3 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud-based customer engagement management platform
Customer service softwarein FY24-25 · net · since FY2018
Filed standalone accounts · Parahit Technologies LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of AI and SaaS solutions for customer experience management
Customer success managementin FY24-25 · net · since FY2018
Filed standalone accounts · Cloudpoint Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Platform for feedback collection
Customer success managementEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Offering customer experience management solutions
Customer success managementin FY24-25 · net · since FY2018
Filed standalone accounts · Namlabs Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

AI powered platform offering consumer insights
Web scraping softwarein FY24-25 · net · since FY2018
Filed standalone accounts · Setuserv Informatics Private LimitedUS$1.41m across 3 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Platform offering customer insights management solutions for in store retailers
Customer success managementin FY22-23 · net · since FY2017
Filed standalone accounts · Aadhaar Softech Solutions Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of cloud telephony, CPaaS, and CCaaS solutions with SMS, voice, and IVR services
Customer service softwarein FY24-25 · net · since FY2019
Filed standalone accounts · Mishtel Services Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Provider of a learning management system for employee and customer training
Customer success managementin FY24-25 · net · since FY2019
Filed standalone accounts · Vahmine Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Cloud based platform offering predictive analytics solutions
Customer success management
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
No matching company in this list.
This page shows the top 50. Radar has the complete, filterable list with contacts and live company signals.
Open customer success management in India on RadarBrowse top customer success management companies in India, from customer success management software and tools to customer engagement platforms. You can also find customer success management startups in India and companies that are hiring.
Platforms that help teams support, retain and manage their customers.

Provider of IT service management and customer support solutions
Customer service software
Provider of an AI-powered platform for customer engagement and marketing
Customer success management
CpaaS and A2P messaging solution
Customer service software
Provider of AI-powered customer communication platform and related support services
Customer success management
Provider of WhatsApp marketing and engagement platform
MarketingtechTools for reaching, messaging and retaining customers across channels.

Provider of an AI-powered platform for customer engagement and marketing
Customer success management
AI powered loyalty management software for enterprises
Loyalty software
AI powered cpaas and marketing platform
Customer success management
Provider of a platform for customer engagement and retention solutions
Marketingtech
AI powered communication platform as a service solution
Marketing servicesChatbot, WhatsApp and messaging tools for customer conversations.

Provider of WhatsApp marketing and engagement platform
Marketingtech
A cloud-based WhatsApp API and CRM solution
Marketingtech
AI based customer engagement platform
Chatbots
Provider of an AI-powered platform for omnichannel support, marketing, and engagement
E-commerce enablers
Provider of an AI-based robotic virtual assistant for multiple applications
ChatbotsFeedback, survey and product research tools for understanding customers.

Platform for feedback collection
Customer success management
Platform offering user research solution for product teams
Customer success management
Provider of AI sentiment analysis tools for analyzing products
Customer service software
Provider of visual feedback and collaboration tool
Product management tools
AI powered survey and feedback engine for businesses
MarketingtechLoyalty programs, rewards and CRM tools that bring customers back.

Provider of IT service management and customer support solutions
Customer service software
AI powered loyalty management software for enterprises
Loyalty software
Cloud-based CRM and loyalty platform solutions for managing customer relationships, loyalty programs, and sales interactions
Loyalty software
Platform offering customer insights management solutions for in store retailers
Customer success management
AI powered CRM and Whatsapp marketing platform for enterprises
Sales force automationAI and analytics providers that predict churn and map the customer journey.

SaaS products for entity resolution and analytics.
Vertical business intelligence
AI based customer engagement platform
Chatbots
Provider of conversation intelligence platform for contact center performance improvement
Customer success management
Customer and brand engagement solutions
Customer success management
Provider of consumer behavior insights and audience activation for digital campaigns
Customer success managementNewer customer success management companies founded in recent years.

Cloud based communication platform as a service provider
Customer success management
A cloud-based WhatsApp API and CRM solution
Marketingtech
AI based customer engagement platform
Chatbots
Provider of a customer communication management system for enterprises
Customer success managementProvider of engagement first SMS and voice solutions for businesses
Customer success managementCompanies currently hiring for customer success and related roles.

Provider of IT service management and customer support solutions
Customer service software
VAS messaging, IoT and cloud telephony solutions provider
Cybersecurity
Provider of an AI-powered platform for customer engagement and marketing
Customer success managementProvider of web development, bulk SMS, and digital marketing services
Customer success management
AI powered loyalty management software for enterprises
Loyalty softwarePublicly listed companies in customer success and engagement software.

Provider of IT service management and customer support solutions
Customer service software
VAS messaging, IoT and cloud telephony solutions provider
Cybersecurity
AI powered loyalty management software for enterprises
Loyalty software
Digitalization of customer centric business processes
Customer success managementThe most-installed Android apps published by customer success management companies headquartered in India — 865K installs between them. 56 companies on this page publish at least one app; each company (legal entity) appears once, with its most-installed app.
CIN U72200TN2010PTC078458filed accountsCIN U72900MH2021PTC354389CIN U74999WB2022PTC255006CIN U72900UR2021PTC013400CIN U72900DL2021PTC390260Revenue, profit and growth from the filed annual accounts of 111 customer success management companies in India for FY24-25 — 134 of the 369 companies on this page file accounts with the Ministry of Corporate Affairs. The five largest earn 71% of the revenue, so medians describe the typical company better than totals.
111 companies filing accounts
8.7% aggregate margin
61 of 111 companies
the typical company
into FY24-25
revenue concentration
The number of companies filing changes each year; the three-year cohort below compares like with like.
Companies with accounts for all three years, so growth is not an artefact of who filed.
Companies by FY24-25 revenue. Bars show how many companies sit in each band.
100 companies with accounts for both years; median growth +15%.
The aggregate margin is pulled up by a few large filers; the median shows the typical company.
| Company | Growth | Revenue |
|---|---|---|
| QikberryQIKBERRY TECHNOLOGIES PRIVATE LIMITED | ||
| AiSensyAISENSY COMMUNICATIONS PRIVATE LIMITED | +119% | ₹79.63 cr |
| DoubleTickAPPORT SOFTWARE SOLUTIONS PRIVATE LIMITED | +96% | ₹36.84 cr |
| OneXtelONEXTEL LIMITED | +82% | ₹642.12 cr |
| LemniskIMMENSITAS PRIVATE LIMITED | ||
| DoveSoftDove Soft Limited | +60% | ₹156.82 cr |
| Company | Margin | Revenue |
|---|---|---|
| Tanla PlatformsTANLA PLATFORMS LIMITED | 27.1% | ₹1,159.15 cr |
| Dove Soft TechnologiesDOVE SOFT TECHNOLOGIES PRIVATE LIMITED | 15.2% | ₹34.18 cr |
| Stream Digital ServicesSTREAM DIGITAL SERVICES PRIVATE LIMITED | ||
| VION ConsultingVION CONSULTING PRIVATE LIMITED | ||
| FreshworksFreshworks Technologies Private Limited | 10.5% | ₹2,361.90 cr |
| MihupMIHUP COMMUNICATIONS PRIVATE LIMITED |
| Sub-sector | Companies | Revenue | Median revenue | Profitable | Margin |
|---|---|---|---|---|---|
| Customer service software | 7 | ₹2,981.76 cr | ~₹29.6 cr | 71% | 9.4% |
| Customer success management | 66 | ₹2,679.89 cr | ~₹2.9 cr | 59% | 4.2% |
| Marketingtech | 13 | ₹329.55 cr | ~₹8.6 cr | 46% | -12.7% |
| Company · legal entity | Revenue | Net result | Margin | Growth |
|---|---|---|---|---|
| FreshworksFreshworks Technologies Private Limited | ₹2,361.90 cr | ₹247.01 cr | 10.5% | +11% |
| Tanla PlatformsTANLA PLATFORMS LIMITED | ₹1,159.15 cr | ₹314.40 cr | 27.1% | +1% |
| Netcore CloudNetcore Private Limited | ₹809.69 cr | ₹50.75 cr | 6.3% | +10% |
| OneXtelONEXTEL LIMITED | ₹642.12 cr | ₹33.51 cr | 5.2% | +82% |
| ExotelEXOTEL TECHCOM PRIVATE LIMITED | ₹474.99 cr | ₹28.50 cr | 6.0% | +8% |
| Helo.aiVIVACONNECT PRIVATE LIMITED | ₹209.97 cr | ₹15.35 cr | 7.3% | -17% |
| Capillary TechnologiesCAPILLARY TECHNOLOGIES INDIA LIMITED | ₹186.33 cr | ₹3.51 cr | 1.9% | +23% |
| DoveSoftDove Soft Limited | ₹156.82 cr | ₹10.55 cr | 6.7% | +60% |
| WebEngageWEBKLIPPER TECHNOLOGIES PRIVATE LIMITED | ₹134.83 cr | −₹45.29 cr | -33.6% | +7% |
| Intense TechnologiesINTENSE TECHNOLOGIES LIMITED | ₹131.30 cr | ₹10.71 cr | 8.2% | +25% |
Standalone annual accounts filed with the Ministry of Corporate Affairs. Brands that share one legal entity are shown together and counted once.
The financials above are one chapter. The full customer success management landscape of India maps the whole industry — every segment, the capital behind it, the talent market and where the next opportunities are.
The figures on this page come from Fliar’s company, funding and MCA filings data. Use it through the Investor Intelligence API and MCA financials feeds, or explore every company, filing and investor in Radar.
168 recorded equity rounds have gone to 536 customer success management companies in India — how much, at which stage, into which sub-sectors, from whom, and how India compares. Debt, IPO and grant rounds are excluded.
US$1.22m
US$5.23m
65 rounds in India
last 24 months
Bars show US$ raised; the number under each year is equity rounds. 2026 is year to date. The peak year was 2019, with US$155.42m across 9 rounds.
Equity rounds over the last five years, 536 customer success management companies in India among 536 in India.
Each deal appears in the events strip at the top of the page.
Go deeper in the customer success management landscape reports:
Accounting and Tax Software Industry Landscape of India AdTech Industry Landscape of India Aerospace, Maritime and Defense Industry Landscape of India45 customer success management companies in India have recorded equity funding, US$749.83m in total. Totals and round dates describe the historical record; they are not current valuations.
Largest recorded equity totals, with the latest recorded round.
Customer service softwareProvider of IT service management and customer support solutions
Loyalty softwareAI powered loyalty management software for enterprises

Provider of cloud-based communication platform offering AI-powered customer engagement solutions


MarketingtechProvider of a platform for customer engagement and retention solutions

Loyalty softwareCloud-based CRM and loyalty platform solutions for managing customer relationships, loyalty programs, and sales interactions
Customer service softwareProvider of AI-powered platform for customer experience and support automation
Customer success managementProvider of conversation intelligence platform for contact center performance improvement



Customer success managementProvider of a customer communication management system for enterprises
E-commerce enablersProvider of an AI-powered platform for omnichannel support, marketing, and engagement
ChatbotsAI based customer journey analytics software solution provider

Customer success managementCustomer experience management platform for enterprises



Customer success managementCloud based customer experience management platform
Founders
Details not available
Customer success managementProvider of consumer behavior insights and audience activation for digital campaigns
MarketingtechCloud based message marketinf and customer communication management solutions


ChatbotsProvider of an AI-based robotic virtual assistant for multiple applications

Web scraping softwareAI powered platform offering consumer insights
₹2,361.90 cr in FY24-25 · net ₹247.01 cr · +811% since FY2018
Filed standalone accounts · Freshworks Technologies Private Limited (matched by legal name)US$400.05m across 9 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹186.33 cr in FY24-25 · net ₹3.51 cr · +32% since FY2018
Filed standalone accounts · Capillary Technologies India LimitedUS$144.10m across 7 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹474.99 cr in FY24-25 · net ₹28.50 cr · +11845% since FY2014
Filed standalone accounts · Exotel Techcom Private LimitedUS$97.75m across 6 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹134.83 cr in FY24-25 · net −₹45.29 cr · +1246% since FY2016
Filed standalone accounts · Webklipper Technologies Private LimitedUS$32.68m across 10 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹71.93 cr in FY24-25 · net −₹6.49 cr · +317% since FY2019
Filed standalone accounts · Easyrewardz Software Services Private LimitedUS$14.29m across 5 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
US$11.26m across 6 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Mihup Communications Private LimitedUS$10.77m across 7 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · +470% since FY2023
Filed standalone accounts · Intelligent Acumen Technologies Private LimitedUS$7.90m across 2 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2021
Filed standalone accounts · Businessonbot Private LimitedUS$3.36m across 5 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
US$3.26m across 5 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹42.66 cr in FY24-25 · net ₹12.41 lakh · +541% since FY2018
Filed standalone accounts · Locobuzz Solutions Private LimitedUS$2.87m across 5 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Litmus World Marketing Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2019
Filed standalone accounts · Vidhi Techinnovation Opportunities Network Private LimitedUS$2.01m across 4 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹0.01 lakh in FY23-24 · net −₹41.04 lakh · -98% since FY2019
Filed standalone accounts · Convocomm Software Private LimitedUS$1.56m across 2 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · +137% since FY2022
Filed standalone accounts · Orai Robotics Private LimitedUS$1.37m across 2 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Setuserv Informatics Private LimitedUS$1.41m across 3 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Meet the people behind customer success management companies in India. 244 of 369 companies list founders or leaders; where a public LinkedIn profile matches exactly, the expanded profile shows the photo, headline, location and education.
Customer success management companies in India with the highest one-year revenue growth among those reporting at least ₹5 crore in revenue. Growth is the reported one-year change for the period shown.
ChatbotsAI based customer engagement platform

Customer success managementProvider of cloud-based messaging service


Web scraping softwareAI powered platform offering consumer insights
MarketingtechProvider of WhatsApp marketing and engagement platform
MarketingtechA cloud-based WhatsApp API and CRM solution

Provider of web development, bulk SMS, and digital marketing services
MarketingtechProvider of hybrid Customer Data Platforms and real-time marketing automation
Customer success managementPlatform offering cloud communications solutions

MarketingtechPlatform offering message marketing solution
Founders
Details not available
Customer success managementPlatform offering cpaas solutions for enterprises
Founders
Details not available
Customer success managementCloud based communication platform as a service provider
MarketingtechBrand measurement and social media analytics tool

in FY24-25 · net · since FY2024
Filed standalone accounts · Alendei Platforms Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2021
Filed standalone accounts · Qikberry Technologies Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Setuserv Informatics Private LimitedUS$1.41m across 3 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹79.63 cr in FY24-25 · net ₹3.15 cr · +4117% since FY2023
Filed standalone accounts · Aisensy Communications Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹36.84 cr in FY24-25 · net −₹36.00 lakh · +1058% since FY2022
Filed standalone accounts · Apport Software Solutions Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹642.12 cr in FY24-25 · net ₹33.51 cr · +14629% since FY2018
Filed standalone accounts · Onextel LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2022
Filed standalone accounts · Immensitas Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹156.82 cr in FY24-25 · net ₹10.55 cr · +1163% since FY2016
Filed standalone accounts · Dove Soft Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹34.18 cr in FY24-25 · net ₹5.18 cr · +52% since FY2023
Filed standalone accounts · Dove Soft Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2020
Filed standalone accounts · Veup Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹83.38 cr in FY24-25 · net · +15122% since FY2022
Filed standalone accounts · Nexg Platforms Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Lighthouse Technologies Private LimitedUS$167k across 3 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Companies whose recorded headcount rose the most between the two most recent team-size snapshots. A larger team is a signal of momentum, not of profitability.
Software testing toolsA/B and Split Testing Software

HrtechTechnology solutions and products for SMAC
E-commerce enablersProvider of an AI-powered platform for omnichannel support, marketing, and engagement
Customer service softwareProvider of AI-powered platform for customer experience and support automation
Customer success managementProvider of AI-powered customer communication platform and related support services

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net ₹73.92 lakh · +210% since FY2018
Filed standalone accounts · Thedecisionlabs Consulting Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2021
Filed standalone accounts · Businessonbot Private LimitedUS$3.36m across 5 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
US$11.26m across 6 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹83.05 cr in FY24-25 · net ₹76.88 lakh · +483% since FY2018
Filed standalone accounts · Ubona Technologies Private Limited
Focus: Electronic cashless payment systems and mobile device data communication technologies.
CPC G06Q20/065, H04B11/00Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Customer success management companies in India with at least one woman on the founding team. Expand a profile to meet the founders; teams can include both women and men.
Customer success managementCustomer experience management platform for enterprises



Customer success managementCloud based CPaaS platform for enterprises


MarketingtechProvider of hybrid Customer Data Platforms and real-time marketing automation
Marketing servicesCustomer engagement management solutions
Customer success managementCloud based customer experience automation solution provider


Customer success managementEngagement-based rewards platform for businesses
MarketingtechPlatform offering customer feedback solutions


Customer success managementCloud based platform offering predictive analytics solutions

Customer success managementCloud-based software solution for customer loyalty management


Customer success managementCustomer and brand engagement solutions


Customer success managementPlatform offering user research solution for product teams
MarketingtechOnline reputation management solution

₹42.66 cr in FY24-25 · net ₹12.41 lakh · +541% since FY2018
Filed standalone accounts · Locobuzz Solutions Private LimitedUS$2.87m across 5 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2022
Filed standalone accounts · Trustsignal Ventures Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2022
Filed standalone accounts · Immensitas Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹51.53 lakh in FY24-25 · net −₹26.96 lakh · +1558% since FY2019
Filed standalone accounts · Ubq Innovations Private LimitedUS$89k across 3 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Birdvision Consulting Private LimitedUS$291k across 4 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹89.13 lakh in FY24-25 · net ₹0.38 lakh · +965% since FY2024
Filed standalone accounts · Imarti Creations Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹17.55 lakh in FY24-25 · net −₹37.62 lakh · -22% since FY2023
Filed standalone accounts · Better Analytics Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹33.15 lakh in FY24-25 · net · -22% since FY2024
Filed standalone accounts · Ewards Engagement Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Cartesian Consulting Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹2.07 cr in FY24-25 · net ₹9.11 lakh · +962% since FY2022
Filed standalone accounts · Obtan Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹1.94 cr in FY23-24 · net · since FY2020
Filed standalone accounts · Famepilot Internet Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Customer success management companies in India founded in the last four years, newest first.
Artificial intelligenceDeveloper of an AI agent that updates CRM from customer chats




Loyalty softwareProvider of a platform for brands to manage customer loyalty



Customer success managementProvider of AI-powered personalized customer experience solutions

Customer success managementProvider of an AI-powered platform for customer success management automation


Customer success managementAI powered communication and collaboration platform
Product management toolsProvider of product intelligence for generative AI applications

Customer success managementDeveloper of an AI agent for user onboarding and support
Customer success managementProvider of AI-powered voice and multilingual bots for automated communication
Customer success managementProvider of a platform analyzing user feedback for product development
Local servicesPlatform connecting local businesses with customers through simplified subscription management solutions
Customer service softwarePlatform providing customer engagement through WhatsApp marketing
Founders
Details not available
Customer success managementDeveloper of an AI-powered platform for product feedback and insights
Founders
Details not available




Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.



Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Companies with the most distinct news events in the last 24 months across the business press Fliar tracks.
Customer service softwareProvider of IT service management and customer support solutions
CybersecurityVAS messaging, IoT and cloud telephony solutions provider
Loyalty softwareAI powered loyalty management software for enterprises

Customer service softwareProvider of AI-powered platform for customer experience and support automation
Provider of cloud-based communication platform offering AI-powered customer engagement solutions


Customer success managementProvider of an AI-powered platform for customer engagement and marketing

Customer success managementProvider of AI agents to boost revenue team operations
MarketingtechProvider of a platform for customer engagement and retention solutions

Customer success managementDigitalization of customer centric business processes
Customer success managementProvider of a customer communication management system for enterprises
Customer success managementCustomer experience management platform for enterprises



Customer success managementProvider of conversation intelligence platform for contact center performance improvement



₹2,361.90 cr in FY24-25 · net ₹247.01 cr · +811% since FY2018
Filed standalone accounts · Freshworks Technologies Private Limited (matched by legal name)US$400.05m across 9 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹1,159.15 cr in FY24-25 · net ₹314.40 cr · +66% since FY2018
Filed standalone accounts · Tanla Platforms LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹186.33 cr in FY24-25 · net ₹3.51 cr · +32% since FY2018
Filed standalone accounts · Capillary Technologies India LimitedUS$144.10m across 7 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
US$11.26m across 6 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹474.99 cr in FY24-25 · net ₹28.50 cr · +11845% since FY2014
Filed standalone accounts · Exotel Techcom Private LimitedUS$97.75m across 6 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹809.69 cr in FY24-25 · net ₹50.75 cr · +488% since FY2014
Filed standalone accounts · Netcore Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹134.83 cr in FY24-25 · net −₹45.29 cr · +1246% since FY2016
Filed standalone accounts · Webklipper Technologies Private LimitedUS$32.68m across 10 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹131.30 cr in FY24-25 · net ₹10.71 cr · +146% since FY2018
Filed standalone accounts · Intense Technologies LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · +470% since FY2023
Filed standalone accounts · Intelligent Acumen Technologies Private LimitedUS$7.90m across 2 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹42.66 cr in FY24-25 · net ₹12.41 lakh · +541% since FY2018
Filed standalone accounts · Locobuzz Solutions Private LimitedUS$2.87m across 5 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Mihup Communications Private LimitedUS$10.77m across 7 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
The most common specialisations among customer success management companies in India. Open a company to see what it sells, who runs it and how far it has come.
111 customer success management companies in India work in marketingtech. Shown: the best-documented.
E-commerce enablersProvider of an AI-powered platform for omnichannel support, marketing, and engagement
Customer success managementProvider of AI-powered automation platform for enterprise revenue and growth
Sales force automationAI powered CRM and Whatsapp marketing platform for enterprises
MarketingtechProvider of hybrid Customer Data Platforms and real-time marketing automation
Loyalty softwareAI powered loyalty management software for enterprises

Loyalty softwareCloud-based CRM and loyalty platform solutions for managing customer relationships, loyalty programs, and sales interactions
Customer success managementPlatform offering customer insights management solutions for in store retailers

MarketingtechCloud based message marketinf and customer communication management solutions


Customer success managementAI based product analytics tool for businesses


Customer success managementCloud-based CPaaS platform for enterprises


MarketingtechProvider of WhatsApp marketing and engagement platform
MarketingtechPlatform offering customer feedback solutions


in FY24-25 · net · since FY2021
Filed standalone accounts · Businessonbot Private LimitedUS$3.36m across 5 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net ₹4.15 lakh · +6074% since FY2023
Filed standalone accounts · Cheerio Technologies Private LimitedUS$1.30m across 3 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹2.25 cr in FY24-25 · net −₹21.41 lakh · +571% since FY2024
Filed standalone accounts · Serri Tech Labs Private LimitedUS$197k across 3 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2022
Filed standalone accounts · Immensitas Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹186.33 cr in FY24-25 · net ₹3.51 cr · +32% since FY2018
Filed standalone accounts · Capillary Technologies India LimitedUS$144.10m across 7 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹71.93 cr in FY24-25 · net −₹6.49 cr · +317% since FY2019
Filed standalone accounts · Easyrewardz Software Services Private LimitedUS$14.29m across 5 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY22-23 · net · since FY2017
Filed standalone accounts · Aadhaar Softech Solutions Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹0.01 lakh in FY23-24 · net −₹41.04 lakh · -98% since FY2019
Filed standalone accounts · Convocomm Software Private LimitedUS$1.56m across 2 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹61.41 cr in FY24-25 · net ₹2.07 cr · +253% since FY2018
Filed standalone accounts · Walkover Web Solutions Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹79.63 cr in FY24-25 · net ₹3.15 cr · +4117% since FY2023
Filed standalone accounts · Aisensy Communications Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹17.55 lakh in FY24-25 · net −₹37.62 lakh · -22% since FY2023
Filed standalone accounts · Better Analytics Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
80 customer success management companies in India work in customer service software. Shown: the best-documented.
Provider of cloud-based communication platform offering AI-powered customer engagement solutions


Customer success managementCustomer experience management platform for enterprises



Customer success managementProvider of conversation intelligence platform for contact center performance improvement



E-commerce enablersProvider of an AI-powered platform for omnichannel support, marketing, and engagement
Customer success managementProvider of AI-powered customer communication platform and related support services
Customer service softwareAI powered omnichannel customer service and engagement platform


ChatbotsAI based customer journey analytics software solution provider

MarketingtechCloud based message marketinf and customer communication management solutions


Customer success managementCloud-based CPaaS platform for enterprises


MarketingtechProvider of WhatsApp marketing and engagement platform
Customer service softwareProvider of IT service management and customer support solutions
MarketingtechBrand measurement and social media analytics tool

₹474.99 cr in FY24-25 · net ₹28.50 cr · +11845% since FY2014
Filed standalone accounts · Exotel Techcom Private LimitedUS$97.75m across 6 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹42.66 cr in FY24-25 · net ₹12.41 lakh · +541% since FY2018
Filed standalone accounts · Locobuzz Solutions Private LimitedUS$2.87m across 5 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Mihup Communications Private LimitedUS$10.77m across 7 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2021
Filed standalone accounts · Businessonbot Private LimitedUS$3.36m across 5 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹83.05 cr in FY24-25 · net ₹76.88 lakh · +483% since FY2018
Filed standalone accounts · Ubona Technologies Private Limited
Focus: Electronic cashless payment systems and mobile device data communication technologies.
CPC G06Q20/065, H04B11/00Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Slashrtc Software Services Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
US$3.26m across 5 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹0.01 lakh in FY23-24 · net −₹41.04 lakh · -98% since FY2019
Filed standalone accounts · Convocomm Software Private LimitedUS$1.56m across 2 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹61.41 cr in FY24-25 · net ₹2.07 cr · +253% since FY2018
Filed standalone accounts · Walkover Web Solutions Private Limited

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹79.63 cr in FY24-25 · net ₹3.15 cr · +4117% since FY2023
Filed standalone accounts · Aisensy Communications Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹2,361.90 cr in FY24-25 · net ₹247.01 cr · +811% since FY2018
Filed standalone accounts · Freshworks Technologies Private Limited (matched by legal name)US$400.05m across 9 disclosed equity rounds
Darker bars = larger roundsEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Lighthouse Technologies Private LimitedUS$167k across 3 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
53 customer success management companies in India work in chatbots. Shown: the best-documented.
Customer success managementCustomer experience management platform for enterprises



Customer success managementProvider of conversation intelligence platform for contact center performance improvement



E-commerce enablersProvider of an AI-powered platform for omnichannel support, marketing, and engagement
Sales force automationAI powered CRM and Whatsapp marketing platform for enterprises
Customer success managementProvider of AI-powered customer communication platform and related support services
ChatbotsAI based customer journey analytics software solution provider

MarketingtechProvider of WhatsApp marketing and engagement platform
ChatbotsAI based customer engagement platform

MarketingtechBrand measurement and social media analytics tool

ChatbotsProvider of an AI-based robotic virtual assistant for multiple applications

Customer success managementAI-powered sales engagement platform designed to help sales teams

ChatbotsAI powered customer intelligence and retention platform

₹42.66 cr in FY24-25 · net ₹12.41 lakh · +541% since FY2018
Filed standalone accounts · Locobuzz Solutions Private LimitedUS$2.87m across 5 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Mihup Communications Private LimitedUS$10.77m across 7 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2021
Filed standalone accounts · Businessonbot Private LimitedUS$3.36m across 5 disclosed equity rounds
Darker bars = larger rounds

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹2.25 cr in FY24-25 · net −₹21.41 lakh · +571% since FY2024
Filed standalone accounts · Serri Tech Labs Private LimitedUS$197k across 3 disclosed equity rounds
Darker bars = larger rounds


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹83.05 cr in FY24-25 · net ₹76.88 lakh · +483% since FY2018
Filed standalone accounts · Ubona Technologies Private Limited
Focus: Electronic cashless payment systems and mobile device data communication technologies.
CPC G06Q20/065, H04B11/00Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
US$3.26m across 5 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹79.63 cr in FY24-25 · net ₹3.15 cr · +4117% since FY2023
Filed standalone accounts · Aisensy Communications Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2024
Filed standalone accounts · Alendei Platforms Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · since FY2018
Filed standalone accounts · Lighthouse Technologies Private LimitedUS$167k across 3 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY24-25 · net · +137% since FY2022
Filed standalone accounts · Orai Robotics Private LimitedUS$1.37m across 2 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹55.28 lakh in FY24-25 · net −₹12.36 lakh · +2971% since FY2022
Filed standalone accounts · Cloud Converse Private LimitedUS$993k across 2 disclosed equity rounds
Darker bars = larger rounds
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹1.52 lakh in FY24-25 · net −₹2.95 cr · +8% since FY2024
Filed standalone accounts · Allevarev Labs Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
25 customer success management companies in India work in product management tools. Shown: the best-documented.
Agentic aiAI powered user feedback platform for product teams

Customer success managementAI based product analytics tool for businesses


Customer service softwareProvider of AI sentiment analysis tools for analyzing products

Customer success managementPlatform offering user research solution for product teams
Product management toolsProvider of visual feedback and collaboration tool

Customer success managementProvider of product feedback analysis tools
MarketingtechWebsite personalization and A B testing platform designed to help startups, small, and medium businesses

Software testing toolsA/B and Split Testing Software

Customer success managementPlatform offering user feedback, feature voting, and roadmap software for product managers

Product management toolsProvider of product intelligence for generative AI applications

Product management toolsAI powered product feedback management platform

AI-powered tools to help businesses understand customer feedback and product development

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
in FY23-24 · net · since FY2016
Filed standalone accounts · Enixta Innovations Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹2.07 cr in FY24-25 · net ₹9.11 lakh · +962% since FY2022
Filed standalone accounts · Obtan Technologies Private LimitedEach tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
₹68.85 lakh in FY24-25 · net −₹14.19 lakh · since FY2022
Filed standalone accounts · Brucira Softwares Private Limited
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.


Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.

Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
Each tile appears only where data is on record. Founder photos and LinkedIn links appear where a profile matches exactly.
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