Best Customer Service Software Companies in India
The 636 best Customer Service Software companies in India in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Freshworks.
India's Customer Service Software sector has 636 tracked companies and $932M in disclosed funding, and if you're sizing up where the real money sits, the revenue numbers are what deserve your attention. Across 193 filers, the combined revenue pool hits $789M, with a median of $120,147 and 10% YoY growth. Freshworks Technologies Private Limited leads at $270M in revenue, earning $29M in net income, which is 1,515 times the sector median net income of $18,998. That's not a rounding error. Acl Mobile Private Limited posted $107M at a striking 54% YoY growth rate, while Sinch Cloud Communication Services India Private Limited and Valuefirst Digital Media Private Limited add another $235M between them. The global Customer Service Software market sits at roughly $51.3B in 2025, forecast to reach $96.6B by 2035 at a 6.5% CAGR, and India's filers are clearly claiming a serious share of that build-out.
So what does the funding picture tell you? The $932M in total disclosed funding skews toward a handful of names, with SquadStack at $25M and Ringg AI at $7M among the more capitalized early-stage players, while the two unicorns signal that breakout scale is already proven here. I'd note that investors like Axilor Ventures and Antler are active precisely because the operational efficiency and digital transformation tailwinds are structural, not cyclical. The 10% median revenue growth is steady rather than explosive, but with outsized earners pulling well above that baseline, the sector's ceiling is clearly higher than its floor.
Ranked: Best Customer Service Software companies in India
| # | Company | Disclosed funding | Revenue | Employees | Founded | Tech stack | Web popularity | Market signals (1y) | Recent signals |
|---|---|---|---|---|---|---|---|---|---|
| 1 | ACL Omnichannel customer communication management solutions 74Growth top 23%Moat top 26%Fin. health top 28%Market top 31% All 8 signals ▾Growthtop 23% Moattop 26% Fin. healthtop 28% Markettop 31% Fundingtop 39% Globalbottom 43% Techbottom 38% Newsbottom 36% Growth: Revenue +54% YoY Moat: Top 1% by revenue among 170 tracked Customer Service Software companies · Editorial + unicorn rating 5/10 rank vs industry peers · Fliar Intelligence Index 74/100 | $7M | $113M FY2022 | 507 | 2000 | — | — | — | — |
| 2 | ValueFirst Provider of AI conversations for enterprises with consumers across channels through communication platforms… | $22M | $88M FY2025 | 46 | 2003 | WebflowApple iCloud MailMicrosoft 365+17 | Top 5M | — | — |
| 3 | Exotel Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $98M | $60M FY2025 | 296 | 2011 | WordPressMySQLSalesforce+42 | Top 500k | 19 signals ▲375% Leadership · New product · Earnings | 1 award |
| 4 | Haptik Developer of AI agents and related support and automation software | $12M | $27M FY2025 | 229 229 → 312 (+36%) · sector median +20% | 2013 | HubSpot CMS Hubanime.jsAnimate.css+25 | Top 5M | 3 signals New product · Leadership | 1 partnership |
| 5 | Decimal Technology Developer of a no-code platform for enterprise application development solutions 67Moat top 18%Talent top 22%Fin. health top 31%Market top 34% All 11 signals ▾Moattop 18% Talenttop 22% Fin. healthtop 31% Markettop 34% Innovationtop 40% Techtop 40% Newstop 42% Producttop 42% Growthtop 49% Fundingbottom 40% Globalbottom 30% Moat: Top 10% by revenue among 105 tracked Insurance IT companies · Editorial + unicorn rating 7/10 Talent: Analyst team rating 5/5 · 3 named leaders on record rank vs industry peers · Fliar Intelligence Index 67/100 | $478K | $8M FY2025 | 369 369 → 404 (+9%) · sector median +20% | 2009 | WordPressMySQLPHP+30 | Top 5M | — | — |
| 6 | Kapture Provider of AI-powered platform for customer experience and support automation | $11M | $6M FY2025 | 359 | 2011 | WordPress Block EditorWordPressMySQL+20 | Top 5M | — | — |
| 7 | Verloop.io Provider of AI-powered customer service automation solutions | $15M | $5M FY2025 | 97 97 → 102 (+5%) · sector median +20% | 2015 | WordPressSentryMySQL+34 | Top 1M | — | — |
| 8 | SquadStack Provider of AI-powered voice agents and customer support automation platform 78Moat top 21%Funding top 26%Talent top 28%Growth top 33% All 9 signals ▾Moattop 21% Fundingtop 26% Talenttop 28% Growthtop 33% Markettop 34% AItop 45% Fin. healthtop 46% Techtop 48% Globalbottom 45% Moat: Top 6% by revenue among 170 tracked Customer Service Software companies · 9 curated direct competitors tracked Funding: Raised $24.9M across 4 rounds · 4 rounds over 11 yrs (0.4/yr) rank vs industry peers · Fliar Intelligence Index 78/100 | $25M | $5M FY2025 | — | 2014 | WebflowGSAPMicrosoft Clarity+20 | Top 1M | — | — |
| 9 | Skit.ai Provider of AI-powered debt collection platform for automating and streamlining collection processes | $48M | $5M FY2025 | 96 96 → 180 (+88%) · sector median +20% | 2016 | WordPressMySQLPHP+31 | Top 5M | — | 1 internship |
| 10 | LocoBuzz Customer experience management platform for enterprises 69Tech top 22%Talent top 28%Moat top 32%Growth top 33% All 11 signals ▾Techtop 22% Talenttop 28% Moattop 32% Growthtop 33% Markettop 39% Innovationtop 40% Fundingtop 43% Productbottom 47% Fin. healthbottom 45% Globalbottom 32% Newsbottom 21% Tech: 71 technologies across 6/8 capability areas · Cloud: Amazon Cloudfront, Amazon S3 Talent: 3 named leaders on record · 3 C-suite/founder profiles curated rank vs industry peers · Fliar Intelligence Index 69/100 | $3M | $5M FY2025 | 175 175 → 305 (+74%) · sector median +20% | 2015 | Cart FunctionalityWordPressMySQL+38 | Top 500k | — | 1 job opening |
| 11 | Arya.ai Provider of AI-powered platforms and APIs for financial services | $2M | $3M FY2025 | 52 52 → 85 (+63%) · sector median +20% | 2013 | WebflowZohoGSAP+14 | Top 5M | — | — |
| 12 | Mihup Provider of conversation intelligence platform for contact center performance improvement | $11M | $2M FY2025 | 59 | 2016 | WordPressMySQLPHP+22 | Top 5M | — | — |
| 13 | Convin Provider of an AI agent platform for customer conversation automation 95Growth top 11%AI top 20%Talent top 23%Market top 25% All 8 signals ▾Growthtop 11% AItop 20% Talenttop 23% Markettop 25% Moattop 25% Fundingtop 33% Fin. healthtop 34% Globalbottom 48% Growth: Revenue +104% YoY · Fresh capital in last 24 mo AI: Classified as an AI company rank vs industry peers · Fliar Intelligence Index 95/100 | $9M | $2M FY2025 | 99 | 2020 | — | — | — | — |
| 14 | LimeChat Provider of AI agent solutions for customer support and business growth | $5M | $2M FY2025 | 51 51 → 91 (+78%) · sector median +20% | 2020 | Amazon Web ServicesMailgunGoogle Workspace | Top 5M | — | 1 job opening · 1 partnership |
| 15 | Futwork Provider of AI-powered contact center solutions 78Tech top 28%Talent top 28%Growth top 30%Moat top 31% All 13 signals ▾Techtop 28% Talenttop 28% Growthtop 30% Moattop 31% Innovationtop 33% AItop 35% Customerstop 35% Producttop 40% Fundingtop 44% Fin. healthtop 44% Markettop 50% Globalbottom 39% Newsbottom 18% Tech: 45 technologies across 5/8 capability areas · Cloud: Amazon Ses, Amazon Web Services Talent: 3 named leaders on record · 3 C-suite/founder profiles curated rank vs industry peers · Fliar Intelligence Index 78/100 | $4M | $2M FY2025 | 49 | 2016 | Cart FunctionalityApexCharts.jsBootstrap+23 | Top 1M | — | 1 expansion |
| 16 | Ikonz Monetization solutions for digital assets and artists 64Growth top 21%Fin. health top 29%Moat top 34%Tech top 46% All 8 signals ▾Growthtop 21% Fin. healthtop 29% Moattop 34% Techtop 46% Fundingtop 48% Talentbottom 49% Marketbottom 47% Globalbottom 43% Growth: Revenue +222% YoY · Fresh capital in last 24 mo Fin. health: Revenue ~$1.5M (FY2024) · Net margin 7.4% rank vs industry peers · Fliar Intelligence Index 64/100 | $5M | $1M FY2025 | — | 2021 | Node.jsRadix UITailwind CSS+12 | Top 50M | — | — |
| 17 | Twixor Provides a chatbot development and deployment framework 42Moat top 23%Tech top 46%Fin. health top 48%Market top 49% All 8 signals ▾Moattop 23% Techtop 46% Fin. healthtop 48% Markettop 49% Talentbottom 49% Fundingbottom 44% Globalbottom 37% Newsbottom 22% Moat: Top 18% by revenue among 170 tracked Customer Service Software companies · Editorial + unicorn rating 7/10 Tech: 31 technologies across 4/8 capability areas · Cloud: Cloudflare rank vs industry peers · Fliar Intelligence Index 42/100 | $3M | $1M FY2023 | 71 | 2013 | WordPress Block EditorwpBakeryWordPress+27 | Top 5M | — | — |
| 18 | BusinessOnBot Provider of an AI-powered platform for omnichannel support, marketing, and engagement | $2M | $1M FY2025 | 46 46 → 55 (+20%) · sector median +20% | 2020 | Webflow EcommerceCart FunctionalityWebflow+16 | Top 10M | — | — |
| 19 | Saarthi Technologies Provider of an AI platform for contact center communication automation | $3M | $979K FY2024 | 140 | 2017 | Cart FunctionalitySquarespace CommerceSquarespace+13 | Top 50M | — | — |
| 20 | PinnacleWorks Provider of AI-powered conversational platforms for businesses | $120K | $965K FY2025 | 40 40 → 46 (+15%) · sector median +20% | 2012 | WordPressEasyEngineMySQL+29 | Top 10M | — | — |
| 21 | Racetrack AI driven suite for sales enablement applications | $6M | $942K FY2019 | 1 | 2015 | — | — | — | — |
| 22 | Clearfeed Provider of AI-powered helpdesk solutions for Slack and Microsoft Teams | $3M | $849K FY2025 | 20 20 → 22 (+10%) · sector median +20% | 2021 | WebflowFirebaseAmazon Web Services+25 | Top 5M | — | 5 launchs |
| 23 | Senseforth Conversational AI solutions company that enables organizations to manage customer experience | $25M | $831K FY2025 | 73 | 2012 | — | — | — | — |
| 24 | Artivatic AI-based software suite for financial institutions | $825K | $740K FY2025 | 134 134 → 76 (-43%) · sector median +20% | 2017 | Tailwind CSSReactMicrosoft 365+6 | Top 10M | — | — |
| 25 | Kommunicate Provider of a platform for customer service automation using AI | $437K | $622K FY2025 | 35 35 → 31 (-11%) · sector median +20% | 2020 | SentryZendeskUserReport+30 | Top 5M | — | 1 launch |
| 26 | ORAI Provider of an AI-based robotic virtual assistant for multiple applications | $1M | $460K FY2025 | 10 | 2020 | Cart FunctionalityWix eCommerceWix+22 | Top 10M | — | — |
| 27 | GreyLabs AI-powered speech analytics solutions for enterprises 62AI top 26%Growth top 28%Talent top 28%Moat top 30% All 9 signals ▾AItop 26% Growthtop 28% Talenttop 28% Moattop 30% Fundingtop 36% Techtop 46% Marketbottom 45% Globalbottom 37% Fin. healthbottom 31% AI: Classified as an AI company · Product described with: ai-powered, generative ai Growth: Web rank 10,000,000 → 5,000,000 YoY · Fresh capital in last 24 mo rank vs industry peers · Fliar Intelligence Index 62/100 | $2M | $451K FY2025 | — | 2023 | Node.jsRadix UIGoogle Cloud+16 | Top 5M | — | 1 partnership · 1 award |
| 28 | Contiinex AI based customer journey analytics software solution provider | $3M | $363K FY2024 | 35 35 → 42 (+20%) · sector median +20% | 2016 | TypeScriptUbuntuZone.js+9 | Top 50M | — | — |
| 29 | BiUP Provider of AI-driven platform for three D product visualization and customer experience | $500K | $325K FY2025 | — | 2023 | Node.jsReactNext.js App Router+9 | Top 50M | — | — |
| 30 | Navana Provider of voice artificial intelligence solutions for enterprise applications 40AI top 30%Talent top 38%Tech top 40%Moat top 41% All 9 signals ▾AItop 30% Talenttop 38% Techtop 40% Moattop 41% Growthtop 45% Fundingbottom 44% Globalbottom 37% Fin. healthbottom 35% Marketbottom 29% AI: Classified as an AI company · Product described with: artificial intelligence Talent: 2 named leaders on record · 2 C-suite/founder profiles curated rank vs industry peers · Fliar Intelligence Index 40/100 | $1M | $251K FY2025 | 5 | 2018 | Framer SitesReactCloudflare+11 | Top 50M | — | — |
| 31 | AskSid AI based conversational platform for accelerated Conversions | $594K | $220K FY2025 | 16 | 2017 | — | — | — | — |
| 32 | Brance AI-powered chatbot service platform 57Growth top 12%Talent top 35%AI top 45%Funding top 48% All 8 signals ▾Growthtop 12% Talenttop 35% AItop 45% Fundingtop 48% Moattop 48% Fin. healthbottom 42% Globalbottom 36% Marketbottom 29% Growth: Revenue +282% YoY · Fresh capital in last 24 mo Talent: 3 named leaders on record rank vs industry peers · Fliar Intelligence Index 57/100 | $806K | $171K FY2025 | — | 2022 | — | — | — | — |
| 33 | Ringg AI Platform that develops intelligent AI voice calling assistants for enterprises 50Growth top 28%Talent top 28%AI top 30%Funding top 37% All 9 signals ▾Growthtop 28% Talenttop 28% AItop 30% Fundingtop 37% Techtop 49% Globalbottom 45% Moatbottom 44% Marketbottom 35% Fin. healthbottom 17% Growth: Web rank 5,000,000 → 1,000,000 YoY · Fresh capital in last 24 mo Talent: 3 named leaders on record · 3 C-suite/founder profiles curated rank vs industry peers · Fliar Intelligence Index 50/100 | $7M | $107K FY2025 | — | 2023 | Node.jsRadix UITailwind CSS+12 | Top 1M | — | 1 award |
| 34 | Saleschat.pro AI-powered sales engagement platform designed to help sales teams 45Growth top 18%AI top 35%Talent top 45%Funding top 50% All 10 signals ▾Growthtop 18% AItop 35% Talenttop 45% Fundingtop 50% Techbottom 46% Moatbottom 42% Fin. healthbottom 41% Productbottom 40% Globalbottom 36% Marketbottom 20% Growth: Revenue +286% YoY · Fresh capital in last 24 mo AI: Product described with: ai-driven, ai-powered rank vs industry peers · Fliar Intelligence Index 45/100 | $493K | $65K FY2025 | — | 2022 | Framer SitesReactAmazon Web Services+9 | Top 50M | — | — |
| 35 | Desku Platform offering contact center solutions | $120K | $31K FY2025 | — | 2022 | WordPressMySQLRedis+11 | Top 5M | — | — |
| 36 | Sales Agents AI AI based platform offering sales assistant solutions | $300K | $30K FY2025 | — | 2021 | Google Sign-inLodashGoogle Font API+6 | Top 50M | — | — |
| 37 | LiaPlus AI Developer of AI-powered voice agents and email management solutions 29Tech top 30%AI top 30%Talent top 38%Growth top 45% All 9 signals ▾Techtop 30% AItop 30% Talenttop 38% Growthtop 45% Fundingbottom 45% Globalbottom 37% Moatbottom 35% Marketbottom 22% Fin. healthbottom 10% Tech: 42 technologies across 5/8 capability areas · Devops: Nginx AI: Classified as an AI company · Product described with: ai-powered rank vs industry peers · Fliar Intelligence Index 29/100 | $238K | $20K FY2025 | — | 2023 | WordPress Block EditorElementorWordPress+22 | Top 5M | — | — |
| 38 | Genietalk.ai Conversational AI platform for automating contact center operations | $2M | $18K FY2025 | 12 | 2016 | — | — | — | — |
| 39 | Rootflo Provider of AI-driven services for financial operations and customer experiences | $125K | $15K FY2025 | — | 2023 | WebflowGSAPSwiper+14 | Top 10M | — | — |
| 40 | Simple Insure AI-powered platform for comparing and finding health insurance plans 7Talent top 35%AI top 45%Funding bottom 39%Moat bottom 33% All 7 signals ▾Talenttop 35% AItop 45% Fundingbottom 39% Moatbottom 33% Globalbottom 29% Marketbottom 13% Fin. healthbottom 9% Talent: 3 named leaders on record AI: Product described with: ai-powered rank vs industry peers · Fliar Intelligence Index 7/100 | $902K | $6K FY2025 | — | 2024 | — | — | — | — |
| 41 | Vibtree Provider of SaaS based cloud call center suite | $125K | $3K FY2021 | 50 | 2015 | Framer SitesReactPriority Hints+6 | Top 50M | — | — |
| 42 | Dialflo AI Voice Agent for Recruitment & Staffing | Dialflo | $12K | — | — | 2024 | — | — | — | — |
| 43 | Nuacem Provider of an AI-powered platform for customer communication automation solutions | $753K | — | 100 | 2016 | WordPressMySQLPHP+35 | Top 50M | — | — |
| 44 | Talkative Provider of AI-powered omnichannel customer service and engagement platform | $790K | — | 16 | 2014 | WebflowApple iCloud MailGoogle Workspace+21 | Top 5M | — | — |
| 45 | Vaani Research Labs Developer of AI voice agent framework for complex conversational automation | $400K | — | — | 2023 | BootstrapLiteSpeedSwiper+5 | Top 10M | — | 1 job opening |
| 46 | Freshworks 🦄 Provider of IT service management and customer support solutions 91Market top 16%Tech top 18%Innovation top 20%Product top 20% All 13 signals ▾Markettop 16% Techtop 18% Innovationtop 20% Producttop 20% Globaltop 22% Talenttop 23% Partnerstop 24% Fundingtop 27% Moattop 31% Fin. healthtop 36% Newstop 37% Customerstop 38% Growthtop 48% Market: 4,900 employees (top 1% of SaaS) · Revenue ~$229M Tech: 114 technologies across 6/8 capability areas · Cloud: Amazon Cloudfront, Amazon S3 rank vs industry peers · Fliar Intelligence Index 91/100 | $499M | — | 4,900 4,900 → 7,586 (+55%) · sector median +20% | 2010 | Apple iCloud MailGoogle WorkspaceNode.js+34 | Top 500k | 47 signals ▼15% Earnings · Leadership · New product | 1 launch |
| 47 | Alohaa Provider of cloud-based virtual mobile numbers and telephony services 24Tech top 34%Growth top 35%Talent top 35%Funding bottom 42% All 8 signals ▾Techtop 34% Growthtop 35% Talenttop 35% Fundingbottom 42% Productbottom 40% Globalbottom 25% Marketbottom 17% Fin. healthbottom 10% Tech: 42 technologies across 5/8 capability areas · Cloud: Amazon Cloudfront, Amazon S3 Growth: Fresh capital in last 24 mo rank vs industry peers · Fliar Intelligence Index 24/100 | $957K | — | — | 2021 | WebflowYouTubeAmazon Web Services+26 | Top 5M | — | — |
| 48 | SeedsAI Provider of secure, customizable AI deployment solutions 42AI top 20%Talent top 38%Funding bottom 41%Market bottom 37% All 5 signals ▾AItop 20% Talenttop 38% Fundingbottom 41% Marketbottom 37% Globalbottom 37% AI: Classified as an AI company Talent: 2 named leaders on record · 2 C-suite/founder profiles curated rank vs industry peers · Fliar Intelligence Index 42/100 | $200K | — | — | 2023 | — | — | — | — |
| 49 | SquadStack AI powered lead generation platform for sales and operations teams 76Moat top 16%Market top 26%Global top 27%Tech top 29% All 12 signals ▾Moattop 16% Markettop 26% Globaltop 27% Techtop 29% Fundingtop 32% Talenttop 35% Customerstop 40% AItop 45% Producttop 46% Growthbottom 46% Fin. healthbottom 43% Newsbottom 18% Moat: Top 6% by revenue among 170 tracked Customer Service Software companies · Editorial + unicorn rating 7/10 Market: 158 employees (top 30% of SaaS) · Revenue ~$5.0M rank vs industry peers · Fliar Intelligence Index 76/100 | $25M | — | 158 | 2015 | WebflowSentryWistia+28 | Top 500k | — | — |
| 50 | NICE NICE Systems provides intent-based solutions that capture and analyze client interactions and transactions… 95Innovation top 13%Patents top 13%Market top 15%Global top 21% All 12 signals ▾Innovationtop 13% Patentstop 13% Markettop 15% Globaltop 21% Moattop 21% Techtop 26% Fundingtop 30% Growthtop 30% Producttop 31% Newstop 33% Fin. healthtop 39% Customersbottom 38% Innovation: 588 patents (top 4% of patent-holders) · 373 filings since 2022 vs 215 in 2017-21 Patents: 588 patents matched (strict assignee match) · 373 filings since 2022 vs 215 in 2017-21 rank vs industry peers · Fliar Intelligence Index 95/100 | $39M | — | 3,000 | 1986 | TurbopackNode.jsTailwind CSS+18 | Top 500k | 3 signals Earnings · M&A | — |
Top 12 Customer Service Software companies in India
#1
Series A · Bengaluru, Karnataka · founded 2023$6.6Mraised▾
Platform that develops intelligent AI voice calling assistants for enterprises. It features in automating and streamlining calling operations for businesses. It offers AI-driven calling agents, call assistants, and AI voice agents to help organizations manage the communication processes. The platform enables businesses to manage tasks by automating routine and repetitive tasks. It enables deployment of custom voice agents for end-to-end call handling or human escalation, including bulk campaigns, real-time branching, and more.
- Jan 2026Series A$5.5M
- Apr 2025Seed$1M
- Apr 2024Angel$105.5K
#2
Series B · Noida, Uttar Pradesh · founded 2014$24.9Mraised▾
Provider of AI-powered voice agents and customer support automation platform. The platform offers tools for managing agents, analyzing call quality, and generating reports. It delivers solutions for industries including banking, e commerce, healthcare, and travel. Use cases include onboarding, sales, customer support, and appointment booking. It offers features such as intelligent outcome extraction, interruption handling, and language switching. It provides integrations for streamlining customer experience and revenue growth.
- Aug 2025Series B$186.5K
- Aug 2022Series B$17.6M
- Sep 2020Series A$5M
- Apr 2017Series A$2.1M
#3
Unfunded · Delhi, Delhi · founded 2022$806.1Kraised▾
AI-powered chatbot service platform. Its platform is designed to support service experience, boost reservation sales productivity, and increase direct bookings and revenue for hotels and resorts. It offers features like extracting customer pain points, market needs, and competition mentions from unstructured data, eliminating junk leads using Gen-AI-powered lead qualifiers, and improving sales team efficiency.
#4
Seed · Delhi, Delhi · founded 2024$901.9Kraised▾
AI-powered platform for comparing and finding health insurance plans. It offers a personalized AI health insurance agent that helps individuals compare and find health insurance policies tailored to their needs. It simplifies the process of selecting the right health insurance plan for individuals and families.
- Sep 2025Seed$901.9K
- Apr 2024Seed—
#5
Series A · Mumbai, Maharashtra · founded 2023$1.6Mraised▾
AI-powered speech analytics solutions for enterprises. The platform enables users to extract insights from customer interactions and business data. It provides personalized feedback and performance insights to customer service teams to streamline service operations. It enables users to upload call recordings, analyze calls, and generate reports in real time. The platform uses generative AI to deliver insights from customer conversations to enhance agent performance and customer experience.
- Jul 2025Series A$9.6M
- Jul 2024Seed$126.4K
- May 2024Seed$1.5M
#6
Series A · Kolkata, West Bengal · founded 2016 · 59 employees$10.8Mraised▾
Provider of conversation intelligence platform for contact center performance improvement. The platform offers analytics and audits on customer interactions. It uses speech recognition technology to provide accuracy, speed, and cost-effectiveness. The platform helps businesses monitor calls, address customer concerns, and improve agent training.
- Sep 2024Series A$5.9M
- Dec 2022Series A$368.4K
- Dec 2021Series A$659.6K
- Sep 2020Series A$1.5M
#7
Seed · Hyderabad, Telangana · founded 2021$5Mraised▾
Monetization solutions for digital assets and artists. The platform helps IP owners, artists, and other established icons manage and monetize their digital assets. It provides deep access to crypto whales and communities worldwide. They provide solutions to metaverses, blockchains, NFT platforms, game studios, and artists.
- Feb 2025Seed$5M
- Mar 2022Seed—
#8
Seed · Mumbai, Maharashtra · founded 2018 · 5 employees$1.5Mraised▾
Provider of voice artificial intelligence solutions for enterprise applications. The company delivers voice-based technologies and products for digital service accessibility. It offers a platform to build and evaluate telephony voice agents. It provides speech models for real-time and batch use cases. It delivers batch-processed transcripts, call summaries, and performance insights.
- Jun 2025Seed$1.5M
- Apr 2021Grant (prize money)—
- Jul 2020Grant (prize money)—
- Apr 2019Seed—
#9
Series A · Bengaluru, Karnataka · founded 2020 · 99 employees$8.9Mraised▾
Provider of an AI agent platform for customer conversation automation. The platform offers real time assistance and conversation intelligence. It features automated quality assurance, agent coaching, and voice of customer analysis. The platform delivers solutions for sales, support, compliance, collections, and retention. It serves industries including healthcare, banking, insurance, and real estate.
- Aug 2024Series A$6.5M
- Mar 2022Seed$2.1M
- Apr 2021Seed$340K
#10
Series A · Mumbai, Maharashtra · founded 2016 · 49 employees$4Mraised▾
Provider of AI-powered contact center solutions. It offers human and AI-driven contact center services for various industries, including logistics, fintech, education, and banking. The company provides full-stack customer communication solutions, integrating APIs with leading CRMs and utilizing proprietary interactive scripts. Real-time data collection and communication flows (WhatsApp, IVR, SMS) are key features. AI agents handle complex calls, while AI-driven training and quality assurance tools enhance agent performance. The company also offers a hybrid model with trained specialists for increased conversions and customer support.
- Sep 2024Series A$2.5M
- Mar 2022Angel$1M
- Apr 2021Seed$66.8K
- Aug 2018Seed$150.1K
#11
Seed · Bengaluru, Karnataka · founded 2023$400Kraised▾
Developer of AI voice agent framework for complex conversational automation. The framework facilitates human-like interactive conversations and aims to remove operational inefficiencies. It offers tools to build intelligent agents for automating user lifecycle journeys. The system personalizes interactions by identifying user interests in real-time. It focuses on automating longer conversations by rebuilding the technology stack.
- Aug 2025Seed$400K
#12
Series D · Bengaluru, Karnataka · founded 2011 · 296 employees$97.9Mraised▾
Provider of cloud-based communication platform offering AI-powered customer engagement solutions. The platform delivers enterprise connectivity and conversation intelligence across various channels. It offers tools for intelligent voice and chat agents, conversational context, and AI-powered contact centers. The platform provides features such as voice streaming, dynamic SIP trunking, and messaging application programming interfaces.
- May 2023Venture Debt—
- Jan 2022Series D$40M
- Sep 2021Series C$35M
- Jul 2021Series B$11.7M
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Service Software coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Riya reads income statements for fun. She covers the real money in a sector — revenue, growth, who actually earns — and never met a vague claim she didn't want a number for.