Freshworks

Provider of IT service management and customer support solutions

placeChennai, Tamil Nadu, India calendar_todayFounded 2010 groups4,900 employees language freshworks.com

Registered entities

Reputation

Customer rating 1.4 / 5 across 117 reviews.

Social engagement

Social engagement: 1.2M social following, 10 posts in the last 12 months — below the industry typical range.

Investor mix

10 investors on record; lead investors include Accel, Tiger Global Management, CapitalG, Peak XV Partners; 1 has since exited.

Investor typeCountShare
Venture capital660%
Private equity330%
Other / undisclosed110%

Hiring activity

Hires frequently

213 roles tracked across 8 of the last 12 months

24 Oct 2026 · Account Executive - Strategic · All India

22 Oct 2026 · Deputy Director of the Product Department · All India

16 Sep 2026 · Senior Staff Engineer - Site Reliability · Chennai

5 Sep 2026 · Lead - Data Platform Engineering · Chennai

3 Sep 2026 · Senior Enterprise Security Engineer · Chennai

Based on job postings tracked across public sources.

Recent activity

30 Jun 2026
Product launch
Signals Migrator
Coming soon