Company lists
The Karnataka edition · 2026

Customer success managementcompanies in Karnataka

Customer engagement, customer support, chatbots & AI, product feedback, CX platforms and more: the companies building customer success management in Karnataka, with their founders, funding, team size and business models.

111 company profiles37 with reported revenue17 with recorded fundingOctober 2026 edition
Karnataka · Photo: Wikimedia Commons (Creative Commons Attribution-ShareAlike 4.0)

Recent customer success management business events in India

Funding, M&A, contract wins and launches involving 536 customer success management companies in India, last 24 months: 14 launches · 10 M&A deals · 5 funding rounds · 2 Contracts. Newest first; companies and investors link to their Fliar profiles. Latest event in our news feed: Apr 2026.

M&AAcquisition · Announced

Exotel acquires Dubverse

Exotel has acquired the core team of voice AI startup Dubverse

Telecommunications
ContractTechnology

Dubverse · client: Exotel

Exotel has acqui-hired the core team of voice AI startup Dubverse, including co-founders Anuja Dhawan and Varshul Gupta, to focus on conversational intelligence.

Voice AI
M&AAcquisition · Announced

Capillary technologies acquires Sessionm

Capillary Technologies, a global leader in AI-powered customer loyalty and engagement solutions, today announced it has entered into a definitive agreement to acquire SessionM, the…

Customer engagement and loyalty company
M&AAcquisition · Announced

Capillary technologies acquires Session

Capillary Technologies India has announced the acquisition of Mastercard-owned Session M in an all-cash $20 million deal, marking a significant overseas expansion for the…

SaaS
LaunchHarmony

Exotel

As enterprises across the Middle East fast-track AI adoption in customer experience, Exotel has announced the regional launch of Harmony, its AI-powered, human-assisted CX orchestration…

CX orchestration platform
LaunchFreddy

Freshworks

Freshworks’ AI platform, Freddy, has gained significant traction since launch, with more than 6,000 customers paying for AI-powered solutions.

AI platform
M&AMerger · Announced

Vwo acquires Ab tasty

Software-as-a-Service firm Wingify-owned VWO and France-based AB Tasty have entered into an agreement to merge, as consolidation in the SaaS space gathers pace in India and globally.

Software-as-a-Service
M&AAcquisition · Announced

Freshworks acquires Firehydrant

Freshworks has signed a definitive agreement to acquire FireHydrant, an AI-powered incident management platform, with the deal expected to close in its first fiscal quarter of 2026.

IT Operations
M&AAcquisition · Completed

Bajaj financial securities acquires Lemnisk

Bajaj Financial Securities has acquired stakes in Bengaluru-based customer data platform Lemnisk through a secondary transaction, giving partial exits to early backers including growX…

Customer Data Platform
LaunchVariable Pricing Model

Netcore cloud

Netcore Cloud has launched a Variable Pricing Model for its Agentic Marketing Platform, becoming the first in the world to link marketing technology costs directly to real business results.

Agentic Marketing Platform
LaunchAgentic Marketing Stack

Netcore cloud

Netcore Cloud has announced the launch of the Agentic Marketing Stack, a first-of-its-kind platform that brings autonomous AI agents into the heart of marketing.

Martech, AI-powered marketing platform
FundingSeed

Fyno

Fyno, an enterprise messaging platform, closed a seed round to strengthen its go-to-market operations and improve its AI-powered communication platform.

Enterprise messaging
Funding

Fyno

SaaS startup Fyno has raised $4 Mn in a funding round co-led by Arkam Ventures and 3one4 Capital to expand go-to-market operations in India and strengthen its AI-driven communication…

Communications Platform as a Service
Launch

Azmarq technovation

To address the unique needs of the Middle East market, Azmarq is introducing Arabic language support and local payment integrations.

LaunchKapture EX

Kapture Cx

Kapture CX, India’s leading GenAI-powered CX automation platform has recently announced the launch of Kapture EX, an AI-first solution that unifies workflows, communication and…

AI-first enterprise CX platform
ContractSupply

Kapture · client: Permacast

Climate technology company Kapture has entered into a supply agreement with precast concrete manufacturer Permacast to permanently store carbon dioxide captured from diesel engines in…

Climate Technology
LaunchLighthouse.AI

Genefied

Genefied, a leading IT services and consulting company, unveiled its flagship product, Lighthouse.AI, at RESCCON 2025—its premier Retention & Scalability Conference held on April 17 at…

AI Agent
M&AMerger · Pending

Litmus World acquires Repup

New Delhi, April 18, 2025 – Litmus World, a leading enterprise SaaS platform, and RepUp, a Gurgaon-based AI-driven CX platform have signed a binding agreement to merge and unify their…

Software
LaunchCMOverse.ai

Locobuzz

Locobuzz, a leading unified customer experience (CX) platform, has launched its proprietary AI-powered product to help the marketing community.

Marketing Intelligence
LaunchLemnisk CDP

Lemnisk

Lemnisk, yesterday announced that it has added new capabilities to its customer data platform (CDP). The new additions include probabilistic user data stitching across Adtech and Martech…

Customer Data Platform
Funding

Easyrewardz

New Delhi [India], November 25: Easyrewardz, one of the leading industry players in CRM SaaS solutions, has raised USD 4 million funding led by Prachetas New India Growth Fund with…

Investors Prachetas New India Growth Fund, Lucky Investments, IIFL Fintech Fund
CRM SaaS solutions
M&AAcquisition · Announced

Kovai.co acquires Floik

2024-11-14 Coimbatore-based Kovai.co, a premier enterprise software and B2B (business-to-business) SaaS company providing revenue growth solution, announced on Wednesday the acquisition…

B2C SaaS
FundingGrowth-stage

Mihup

conversation intelligence platform Mihup with $5.92 million funding.

Conversation Intelligence
M&AAcquisition · Announced

Proximus Opal acquires Route mobile

Proximus Opal acquired an 83.1% stake in Route Mobile.

Customer success management companies in Karnataka, by revenue

Browse customer success management companies in Karnataka by reported revenue, one-year revenue growth, revenue model, age and stage. The 37 companies below are the largest by their most recent reported revenue among 37 customer success management companies in Karnataka that have filed a figure in the last four years. Every figure keeps its own reporting period, so compare periods before comparing amounts.

Showing 25 of 37

AI powered loyalty management software for enterprises

Loyalty software
₹611.87 crFY 2024-25
+14%2024–2025
1,308+10% 12 mo to Sep 2024LinkedIn · Jul 2026
18 yr2008
1postings · last posted Aug 2026

Provider of cloud-based communication platform offering AI-powered customer engagement solutions

Customer service software
₹507.08 crFY 2024-25
Not reported
749-33% 12 mo to Nov 2023LinkedIn · Jul 2026
15 yr2011
8postings · last posted Sep 2026

Provider of AI-powered customer communication platform and related support services

Customer success management
₹83.05 crFY 2024-25
+31%2024–2025
178+25% 12 mo to Sep 2024LinkedIn · Jul 2026
19 yr2007
0none in 3 months

Provider of hybrid Customer Data Platforms and real-time marketing automation

Marketingtech
₹33.19 crFY 2024-25
+78%2024–2025
71-9% 12 mo to Sep 2024LinkedIn · Jul 2026
18 yr2008
0none in 3 months · last posted Jun 2026

Platform offering cpaas solutions for enterprises

Customer success management
₹23.24 crFY 2024-25
+52%2024–2025
28+100% 12 mo to Sep 2024recorded Sep 2024
12 yr2014
0none in 3 months

Provider of cloud-native contact center software and customer experience solutions

Customer success management
₹15.22 crFY 2024-25
-20%2024–2025
24LinkedIn · Jul 2026
9 yr2017
0none in 3 months

Provider of an AI-powered platform for omnichannel support, marketing, and engagement

E-commerce enablers
₹10.85 crFY 2024-25
+16%2024–2025
55+254% 12 mo to Aug 2024LinkedIn · Jul 2026
6 yr2020
0none in 3 months · last posted Jun 2026

Provider of a learning management system for employee and customer training

Customer success management
₹4.30 crFY 2024-25
+7%2024–2025
5LinkedIn · Jul 2026
6 yr2020
0none in 3 months

Provider of an AI-based robotic virtual assistant for multiple applications

Chatbots
₹3.89 crFY 2024-25
-6%2024–2025
287-9% 12 mo to Sep 2024LinkedIn · Jul 2026
6 yr2020
0none in 3 months

Provider of a customer communication management system for enterprises

Customer success management
₹3.67 crFY 2024-25
+84%2024–2025
32+21% 12 mo to Sep 2024LinkedIn · Jul 2026
4 yr2022
0none in 3 months · last posted Jan 2025

AI based customer journey analytics software solution provider

Chatbots
₹3.01 crFY 2023-24
Not reported
42+25% 12 mo to Jul 2024LinkedIn · Jul 2026
10 yr2016
0none in 3 months

Provider of AI-driven cloud contact center and customer experience automation

Customer success management
₹2.65 crFY 2023-24
-7%2023–2024
41LinkedIn · Jul 2026
8 yr2018
0none in 3 months

Technology solutions and products for SMAC

Hrtech
₹2.34 crFY 2024-25
+11%2024–2025
7+100% vs previous recordLinkedIn · Jul 2026
12 yr2014
0none in 3 months

Platform offering user research solution for product teams

Customer success management
₹2.07 crFY 2024-25
+16%2024–2025
5LinkedIn · Jul 2026
5 yr2021
0none in 3 months

Provider of AI-powered automation platform for enterprise revenue and growth

Customer success management
₹2.04 crFY 2024-25
+358%2024–2025
35LinkedIn · Jul 2026
5 yr2021
0none in 3 months

Product and user behavioral analytics platform

Customer success management
₹1.64 crFY 2024-25
+40%2024–2025
3-29% vs previous recordLinkedIn · Jul 2026
11 yr2015
0none in 3 months

Platform offering software for gamification marketing

Customer success management
₹1.63 crFY 2024-25
-36%2024–2025
31-73% 12 mo to Sep 2024LinkedIn · Jul 2026
6 yr2020
0none in 3 months

Customer centric onboarding and implementation platform

Customer success management
₹1.58 crFY 2024-25
+32%2024–2025
2LinkedIn · Jul 2026
6 yr2020
0none in 3 months · last posted Mar 2022

Provider of cloud contact center and customer experience management solutions

Customer service software
₹81.88 lakhFY 2024-25
-32%2024–2025
19LinkedIn · Jul 2026
7 yr2019
0none in 3 months

AI driven voice of customer solutions for managing customer experiences through automated feedback collection and analysis

Customer success management
₹59.99 lakhFY 2024-25
+314%2024–2025
15LinkedIn · Jul 2026
3 yr2023
0none in 3 months

Customer experience and customer service platform

Vertical business intelligence
₹47.70 lakhFY 2024-25
+121%2024–2025
9LinkedIn · Jul 2026
11 yr2015
0none in 3 months

AI powered product experiment management platform

Artificial intelligence
₹42.89 lakhFY 2024-25
+56%2024–2025
—Not available
4 yr2022
0none in 3 months

Communication platform for businesses

Customer success management
₹34.04 lakhFY 2021-22
-4%2021–2022
16LinkedIn · Jul 2026
13 yr2013
0none in 3 months · last posted Sep 2018

Provider of communication platform as a service with messaging solutions

Customer success management
₹38.22 lakhFY 2024-25
-71%2024–2025
9LinkedIn · Jul 2026
9 yr2017
0none in 3 months

AI based product analytics tool for businesses

Customer success management
₹36.03 lakhFY 2024-25
+762%2024–2025
—Not available
3 yr2023
0none in 3 months
37 of 111 companies shown here · the full list is on Radar
Fliar Radar

Explore all 111 customer success management companies in Karnataka on Radar

This page shows the top 37. Radar has the complete, filterable list with contacts and live company signals.

Open customer success management in Karnataka on Radar
  • Every company, not just 50All 111 customer success management companies in Karnataka, filterable by stage, funding, team size, revenue model and age.
  • Founders and decision-makersLeadership teams with roles and verified LinkedIn profiles, ready for outreach.
  • Live signalsFunding rounds, hiring, launches and M&A as they happen, with alerts on the companies you follow.
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Explore customer success management companies in Karnataka by what you are looking for

Browse top customer success management companies in Karnataka, including customer engagement platforms, chatbot providers and feedback tools. You can also find customer success management startups in Karnataka.

8 ways to explore customer success management in Karnataka

Customer engagement & marketing automation platformsCustomer service & support software companiesChatbot & AI customer assistant companiesProduct feedback & user research toolsCustomer experience management (CEM) platformsCustomer analytics & business intelligence companies

Customer engagement & marketing automation platforms

Platforms for customer data, engagement automation and loyalty programs.

  1. Capillary Technologies

    AI powered loyalty management software for enterprises

    Loyalty software
    See in list
  2. Lemnisk

    Provider of hybrid Customer Data Platforms and real-time marketing automation

    Marketingtech
    See in list
  3. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  4. Cheerio AI

    Provider of AI-powered automation platform for enterprise revenue and growth

    Customer success management
    See in list
  5. Vauchar

    White labelled API based customer engagement and loyalty management platform

    Customer success management
    See in list

Customer service & support software companies

Helpdesk, contact center and communication platforms for support teams.

  1. Exotel

    Provider of cloud-based communication platform offering AI-powered customer engagement solutions

    Customer service software
    See in list
  2. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  3. ORAI

    Provider of an AI-based robotic virtual assistant for multiple applications

    Chatbots
    See in list
  4. Contiinex

    AI based customer journey analytics software solution provider

    Chatbots
    See in list
  5. iFIX tech Global

    Provider of cloud contact center and customer experience management solutions

    Customer service software
    See in list

Chatbot & AI customer assistant companies

AI chatbots, virtual assistants and agents that handle customer conversations.

  1. Ubona

    Provider of AI-powered customer communication platform and related support services

    Customer success management
    See in list
  2. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  3. ORAI

    Provider of an AI-based robotic virtual assistant for multiple applications

    Chatbots
    See in list
  4. Contiinex

    AI based customer journey analytics software solution provider

    Chatbots
    See in list
  5. Niti

    AI powered product experiment management platform

    Artificial intelligence
    See in list

Product feedback & user research tools

Tools for product teams to collect feedback, run research and track product usage.

  1. Loop

    Platform offering user research solution for product teams

    Customer success management
    See in list
  2. Zafo

    AI based product analytics tool for businesses

    Customer success management
    See in list
  3. Boolean

    Provider and survey and customer feedback platform

    Customer success management
    Website
  4. Andromeda Intelligence

    Provider of AI-powered solutions for businesses and individuals

    Marketingtech
    Website
  5. WhatsNew

    Provider of product feedback analysis tools

    Customer success management
    Website

Customer experience management (CEM) platforms

SaaS platforms to measure and improve customer experience and journeys.

  1. Lemnisk

    Provider of hybrid Customer Data Platforms and real-time marketing automation

    Marketingtech
    See in list
  2. VION Consulting

    Provider of cloud-native contact center software and customer experience solutions

    Customer success management
    See in list
  3. Contiinex

    AI based customer journey analytics software solution provider

    Chatbots
    See in list
  4. CXDeployer

    Provider of customer journey mapping and experience management tools

    Customer success management
    See in list
  5. Smarter BIZ Technologies

    SmarterBiz provides Next Gen CX Platform On Cloud. Enterprises can now seamlessly manage Customer Experience along with end-to-end agent life cycle.

    Customer success management
    Website

Customer analytics & business intelligence companies

Analytics and BI providers that turn customer data into insight.

  1. Survaider

    End-to-end customer experience management platform with a focus on Hospitality market

    Customer success management
    Website
  2. Fibotalk

    Product and user behavioral analytics platform

    Customer success management
    See in list
  3. Unpickle

    Customer experience and customer service platform

    Vertical business intelligence
    See in list
  4. Zafo

    AI based product analytics tool for businesses

    Customer success management
    See in list
  5. Saksham

    Platform offering subscription management solutions for businesses

    Customer success management
    See in list

Customer success management startups in Karnataka

Newer customer success management companies in Karnataka founded in recent years.

  1. Fyno

    Provider of a customer communication management system for enterprises

    Customer success management
    See in list
  2. Loop

    Platform offering user research solution for product teams

    Customer success management
    See in list
  3. Cheerio AI

    Provider of AI-powered automation platform for enterprise revenue and growth

    Customer success management
    See in list
  4. GritWorks

    AI driven voice of customer solutions for managing customer experiences through automated feedback collection and analysis

    Customer success management
    See in list
  5. Niti

    AI powered product experiment management platform

    Artificial intelligence
    See in list
36 companies in Karnataka

Customer success management companies hiring in Karnataka

Customer success management companies in Karnataka with open roles right now.

  1. Capillary Technologies

    AI powered loyalty management software for enterprises

    Loyalty software
    See in list
  2. Exotel

    Provider of cloud-based communication platform offering AI-powered customer engagement solutions

    Customer service software
    See in list
  3. Lemnisk

    Provider of hybrid Customer Data Platforms and real-time marketing automation

    Marketingtech
    See in list
  4. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  5. Fyno

    Provider of a customer communication management system for enterprises

    Customer success management
    See in list
10 companies in Karnataka
Mobile reach

Top 10 customer success management apps from Karnataka

The most-installed Android apps published by customer success management companies headquartered in Karnataka — 118K installs between them. 12 companies on this page publish at least one app; each company (legal entity) appears once, with its most-installed app.

1 of 10
2

Kapture Frontline

by Kapture

Installs27K
Rating—
Last updatedMar 2026
View on Google Play ↗
Kapture Frontline screenshot 1Kapture Frontline screenshot 2Kapture Frontline screenshot 3Kapture Frontline screenshot 4Kapture Frontline screenshot 5
3

ZOKO

by Zoko

Installs21K
Rating—
Last updatedJan 2026
View on Google Play ↗
ZOKO screenshot 1ZOKO screenshot 2ZOKO screenshot 3ZOKO screenshot 4ZOKO screenshot 5
5

Columbia Asia Cempia

by CEMPIA

Installs1K
Rating—
Last updatedApr 2026
View on Google Play ↗
Columbia Asia Cempia screenshot 1Columbia Asia Cempia screenshot 2Columbia Asia Cempia screenshot 3Columbia Asia Cempia screenshot 4Columbia Asia Cempia screenshot 5Columbia Asia Cempia screenshot 6
7

Vauchar

by Vauchar

Installs815
Rating—
Last updatedOct 2023
View on Google Play ↗
Vauchar screenshot 1Vauchar screenshot 2Vauchar screenshot 3Vauchar screenshot 4Vauchar screenshot 5
8

HoSaksham

by Saksham

Installs567
Rating—
Last updatedMay 2026
View on Google Play ↗
HoSaksham screenshot 1HoSaksham screenshot 2HoSaksham screenshot 3HoSaksham screenshot 4HoSaksham screenshot 5HoSaksham screenshot 6
9

Exotel Agent

by Exotel

Installs316
Rating—
Last updatedFeb 2026
View on Google Play ↗
Exotel Agent screenshot 1Exotel Agent screenshot 2Exotel Agent screenshot 3Exotel Agent screenshot 4Exotel Agent screenshot 5Exotel Agent screenshot 6
The business behind the activity

Customer success management financials in Karnataka

Revenue, profit and growth from the filed annual accounts of 30 customer success management companies in Karnataka for FY24-25 — 38 of the 111 companies on this page file accounts with the Ministry of Corporate Affairs. The five largest earn 94% of the revenue, so medians describe the typical company better than totals.

combined revenue, FY24-25₹840.08 cr

30 companies filing accounts

combined net profit₹12.15 cr

1.4% aggregate margin

are profitable43%

13 of 30 companies

median revenue~₹1.6 cr

the typical company

median revenue growth+16%

into FY24-25

earned by the top five94%

revenue concentration

Six-year view

Combined revenue of filing companies

₹205.16 crFY19-2018 filers
₹181.82 crFY20-2117 filers
₹268.58 crFY21-2222 filers
₹259.46 crFY22-2324 filers
₹737.44 crFY23-2426 filers
₹840.08 crFY24-2530 filers

The number of companies filing changes each year; the three-year cohort below compares like with like.

Like-for-like

The same 21 companies over three years

+42%
FY22-23₹256.52 cr−₹121.94 cr net
FY23-24₹293.28 cr−₹73.24 cr net
FY24-25₹363.47 cr−₹14.44 cr net

Companies with accounts for all three years, so growth is not an artefact of who filed.

Scale and profit

Bigger companies are far more often profitable

Under ₹1 cr1421% profitable
₹1–10 cr956% profitable
₹10–100 cr560% profitable
₹100–1,000 cr2100% profitable
Over ₹1,000 cr0—

Companies by FY24-25 revenue. Bars show how many companies sit in each band.

Momentum

How fast revenue moved into FY24-25

Shrinking8
0–20%5
20–50%3
50–100%5
Doubled+3

24 companies with accounts for both years; median growth +16%.

Profitability

Profit is concentrated at the top

13profitable
17loss-making
1.4%aggregate margin
-13.0%median margin

The aggregate margin is pulled up by a few large filers; the median shows the typical company.

Growth leaders · ₹10 cr+ revenue

Fastest growing, FY24-25

CompanyGrowthRevenue
LemniskIMMENSITAS PRIVATE LIMITED+72%₹18.46 cr
VeUpVEUP TECHNOLOGIES PRIVATE LIMITED+52%₹23.24 cr
UbonaUBONA TECHNOLOGIES PRIVATE LIMITED+31%₹83.05 cr
Capillary TechnologiesCAPILLARY TECHNOLOGIES INDIA LIMITED+23%₹186.33 cr
BusinessOnBotBUSINESSONBOT PRIVATE LIMITED+16%₹10.85 cr
ExotelEXOTEL TECHCOM PRIVATE LIMITED+8%₹474.99 cr
Profit leaders · ₹10 cr+ revenue

Highest net margins, FY24-25

CompanyMarginRevenue
VION ConsultingVION CONSULTING PRIVATE LIMITED11.3%₹15.22 cr
ExotelEXOTEL TECHCOM PRIVATE LIMITED6.0%₹474.99 cr
Capillary TechnologiesCAPILLARY TECHNOLOGIES INDIA LIMITED1.9%₹186.33 cr
UbonaUBONA TECHNOLOGIES PRIVATE LIMITED0.9%₹83.05 cr
VeUpVEUP TECHNOLOGIES PRIVATE LIMITED0.1%₹23.24 cr
Inside the industry

Sub-sectors compared, FY24-25

Sub-sectorCompaniesRevenueMedian revenueProfitableMargin
Customer success management17₹140.98 cr~₹1.6 cr47%-7.0%
Leaders

Largest customer success management companies by revenue, FY24-25

Company · legal entityRevenueNet resultMarginGrowth
ExotelEXOTEL TECHCOM PRIVATE LIMITED₹474.99 cr₹28.50 cr6.0%+8%
Capillary TechnologiesCAPILLARY TECHNOLOGIES INDIA LIMITED₹186.33 cr₹3.51 cr1.9%+23%
UbonaUBONA TECHNOLOGIES PRIVATE LIMITED₹83.05 cr₹76.88 lakh0.9%+31%
VeUpVEUP TECHNOLOGIES PRIVATE LIMITED₹23.24 cr₹1.61 lakh0.1%+52%
LemniskIMMENSITAS PRIVATE LIMITED₹18.46 cr−₹4.86 cr-26.3%+72%
VION ConsultingVION CONSULTING PRIVATE LIMITED₹15.22 cr₹1.72 cr11.3%-20%
BusinessOnBotBUSINESSONBOT PRIVATE LIMITED₹10.85 cr−₹1.88 cr-17.4%+16%
AcadleVAHMINE TECHNOLOGIES PRIVATE LIMITED₹4.30 cr−₹24.22 lakh-5.6%+7%
ORAIORAI ROBOTICS PRIVATE LIMITED₹3.89 cr₹13.28 lakh3.4%-6%
FynoINTELLIGENT ACUMEN TECHNOLOGIES PRIVATE LIMITED₹3.67 cr−₹5.59 cr-152.5%+84%
Some figures are available to Radar members.Log in to Radar to see every figure

Standalone annual accounts filed with the Ministry of Corporate Affairs. Brands that share one legal entity are shown together and counted once.

For investors and data teams

Put this intelligence into your own tools

The figures on this page come from Fliar’s company, funding and MCA filings data. Use it through the Investor Intelligence API and MCA financials feeds, or explore every company, filing and investor in Radar.

Capital & corporate activity

Customer success management funding and M&A across India

168 recorded equity rounds have gone to 536 customer success management companies in India — how much, at which stage, into which sub-sectors, from whom, and how Karnataka compares. Debt, IPO and grant rounds are excluded.

equity rounds, last 12 months2

US$1.22m

equity rounds, last 24 months5

US$5.23m

raised over five yearsUS$219.27m

65 rounds in India

M&A deals, India10

last 24 months

Capital by year

Equity funding into customer success management in India

amount rounds
$130m201821
$155m20199
$19m20209
$65m202120
$74m202215
$63m202318
$13m20247
$5.0m20254
$215k20261

Bars show US$ raised; the number under each year is equity rounds. 2026 is year to date. The peak year was 2019, with US$155.42m across 9 rounds.

The funding ladder · five years

Rounds and typical cheque by stage

AngelUS$539k9 rounds · median US$25k
SeedUS$28.66m39 rounds · median US$500k
Series AUS$24.94m8 rounds · median US$2.70m
Series BUS$45.13m6 rounds · median US$4.55m
Series CUS$35.00m1 rounds · median US$35.00m
Series D+US$85.00m2 rounds · median US$42.50m
Where the money went · five years

Most-funded sub-sectors

Customer service softwareUS$102.67m6 rounds · 2 companies
Loyalty softwareUS$53.29m5 rounds · 3 companies
MarketingtechUS$27.17m5 rounds · 3 companies
Customer success managementUS$25.78m30 rounds · 19 companies
ChatbotsUS$4.37m4 rounds · 3 companies
E-commerce enablersUS$3.36m6 rounds · 1 companies
Agentic aiUS$1.40m1 rounds · 1 companies
Corporate activity · last 24 months

M&A in India

8Acquisition
2Merger

Most active acquirers

  1. Capillary technologies3
  2. Exotel1
  3. Vwo1
  4. Freshworks1
  5. Bajaj financial securities1

Most acquired or merged

  1. Dubverse1
  2. Sessionm1
  3. Session1
  4. Ab tasty1
  5. Firehydrant1

Each deal appears in the events strip at the top of the page.

Customer success management funding in Karnataka

17 customer success management companies in Karnataka have recorded equity funding, US$275.39m in total. Totals and round dates describe the historical record; they are not current valuations.

Founders and momentum in Karnataka

Meet the people behind customer success management companies in Karnataka. 77 of 111 companies list founders or leaders; where a public LinkedIn profile matches exactly, the expanded profile shows the photo, headline, location and education.

Explore Karnataka customer success management companies by sub-sector

The most common specialisations among customer success management companies in Karnataka. Open a company to see what it sells, who runs it and how far it has come.

Keep exploring customer success management in India and nearby markets.

Coming soon