Company lists
The Karnataka edition · 2026

Customer service softwarecompanies in Karnataka

Helpdesk, chatbots, AI agents, voice, CRM & marketing and more: the companies building customer service software in Karnataka, with their founders, funding, team size and business models.

171 company profiles53 with reported revenue29 with recorded fundingSeptember 2026 edition
Karnataka · Photo: Wikimedia Commons (Creative Commons Attribution-ShareAlike 4.0)

Recent customer service software business events in India

Funding, M&A, contract wins and launches involving 1,046 customer service software companies in India, last 24 months: 22 launches · 11 funding rounds · 6 M&A deals · 2 Contracts. Newest first; companies and investors link to their Fliar profiles. Latest event in our news feed: Apr 2026.

FundingSeries A

AARU

Aaru Raises $80M Series A for Synthetic Consumer and Political Research

M&AAcquisition · Announced

Exotel acquires Dubverse

Exotel has acquired the core team of voice AI startup Dubverse

Telecommunications
ContractTechnology

Dubverse · client: Exotel

Exotel has acqui-hired the core team of voice AI startup Dubverse, including co-founders Anuja Dhawan and Varshul Gupta, to focus on conversational intelligence.

Voice AI
Funding

Bolna

Y-Combinator-backed Bolna raised $6.3 million,

Investors Y combinator
Voice AI
FundingMulti-tiered round

AARU

Aaru is another startup, founded in March 2024, that got a $1 billion headline valuation through a deal involving multiple investment tiers.

Investors Na
AI
LaunchHarmony

Exotel

As enterprises across the Middle East fast-track AI adoption in customer experience, Exotel has announced the regional launch of Harmony, its AI-powered, human-assisted CX orchestration…

CX orchestration platform
LaunchZoho ERP

Zoho

Kumbakonam, January 23 Zoho, a global technology company headquartered in Chennai, today launched Zoho ERP, a comprehensive enterprise resource planning solution for Indian businesses,…

Enterprise Resource Planning (ERP) Solution
LaunchFreddy

Freshworks

Freshworks’ AI platform, Freddy, has gained significant traction since launch, with more than 6,000 customers paying for AI-powered solutions.

AI platform
FundingSeries D

Arya

With farmers facing greater climate‑related threats to their livelihoods, the company is expanding its services with funding from climate‑focused GEF Capital Partners, a spinout from the…

Agtech
M&AAcquisition · Completed

Zoho acquires Asimov robotics

Zoho has acquired Asimov Robotics, a 13-year-old robotics startup, as part of its broader effort to deepen its research and development capabilities in robotics and other advanced…

Robotics
M&AAcquisition · Announced

Freshworks acquires Firehydrant

Freshworks has signed a definitive agreement to acquire FireHydrant, an AI-powered incident management platform, with the deal expected to close in its first fiscal quarter of 2026.

IT Operations
LaunchSureMatch

Impactsure technologies

Impactsure Technologies, a leading global provider of AI-driven solutions for banking and financial services, today announced the launch of SureMatch, its next-generation Agentic AI…

Agentic AI platform for Global Trade
LaunchAI-powered Post Call Analytics

Acefone

Acefone, a leading cloud communication platform, announced the launch of AI-powered Post Call Analytics.

Post-Call Analytics
LaunchInterakt

Haptik

Haptik, a Reliance Jio Platforms subsidiary and conversational AI company, has launched a new 'AI for All' initiative, offering enterprise-grade AI Agents to small and medium businesses…

CRM, marketing, and support automation platform
M&AAcquisition · Announced

NICE Ltd acquires Cognigy

Eurazeo announces the sale of its stake in Cognigy to NICE Ltd for an amount valued at $955 million.

Conversational AI
LaunchVahana Hub

Decimal technologies

Decimal Technologies announced the strategic revamp of Vahana Hub into a public marketplace of APIs and composable apps.

Public marketplace of APIs and composable apps
LaunchKapture EX

Kapture Cx

Kapture CX, India’s leading GenAI-powered CX automation platform has recently announced the launch of Kapture EX, an AI-first solution that unifies workflows, communication and…

AI-first enterprise CX platform
ContractSupply

Kapture · client: Permacast

Climate technology company Kapture has entered into a supply agreement with precast concrete manufacturer Permacast to permanently store carbon dioxide captured from diesel engines in…

Climate Technology
LaunchAgentic AI solutions

Wolken Software

Wolken Software is set to build on its momentum with the launch of new Agentic AI solutions in 2025.

LaunchCoffee Table Book

Locobuzz

Locobuzz also launched an exclusive Coffee Table Book depicting its transformation, presence in the industry, and future of digital customer interactions.

Publication
M&AAcquisition · Announced

DataLens acquires Oneclick technologies

Datalens, a global data engineering and AI solutions company, announced an acquisition of OneClick Technologies, a niche GenAI and CX solution provider, in a strategic move to bring an…

GenAI and CX solutions
LaunchDynamic PoPs

Arya

Aryaka has added dynamic PoPs to meet customers’ connectivity and regulatory compliance needs.

Network Infrastructure
M&AAcquisition · Announced

DataLens acquires Oneclick technologies

Datalens, a global data engineering and AI solutions company, announced an acquisition of OneClick Technologies, a niche GenAI and CX solution provider, in a strategic move to bring an…

GenAI and CX solution provider
FundingGrowth-stage

Mihup

conversation intelligence platform Mihup with $5.92 million funding.

Conversation Intelligence
LaunchConVox Call Center Solution

Deepija Telecom

Deepija Telecom, a leader in communication solutions, announces the launch of its new version of ConVox Call Center Solution, designed to help businesses streamline operations and…

Call Center Solution

Customer service software companies in Karnataka, by revenue

Browse customer service software companies in Karnataka by reported revenue, one-year revenue growth, revenue model, age and stage. The 50 companies below are the largest by their most recent reported revenue among 53 customer service software companies in Karnataka that have filed a figure in the last four years. Every figure keeps its own reporting period, so compare periods before comparing amounts.

Showing 25 of 50

Provider of cloud-based communication platform offering AI-powered customer engagement solutions

Customer service software
₹507.08 crFY 2024-25
Not reported
749-33% 12 mo to Nov 2023LinkedIn · Jul 2026
15 yr2011
20postings · last posted Sep 2026

Provider of AI-powered customer communication platform and related support services

Customer success management
₹83.05 crFY 2024-25
+31%2024–2025
178+25% 12 mo to Sep 2024LinkedIn · Jul 2026
19 yr2007
0none in 3 months

Provider of ITSM and customer service software for enterprises

Customer service software
₹55.98 crFY 2024-25
+86%2024–2025
215+9% 12 mo to Sep 2024LinkedIn · Jul 2026
15 yr2011
0none in 3 months

Provider of AI-powered customer service automation solutions

Generative ai
₹46.39 crFY 2024-25
+8%2024–2025
102+0% 12 mo to Jul 2024LinkedIn · Jul 2026
11 yr2015
0none in 3 months · last posted Jun 2026

Provider of AI-powered debt collection platform for automating and streamlining collection processes

Customer service software
₹43.52 crFY 2024-25
+12%2024–2025
180-21% 12 mo to Jul 2024LinkedIn · Jul 2026
10 yr2016
2postings · last posted Jul 2026

Customer service software provider

Customer service software
₹30.62 crFY 2024-25
+23%2024–2025
240+11% 12 mo to Sep 2024LinkedIn · Jul 2026
17 yr2009
0none in 3 months

Provider of outbound, inbound & contact center services

Sales force automation
₹24.67 crFY 2024-25
Not reported
476+24% 12 mo to Sep 2024LinkedIn · Jul 2026
16 yr2010
0none in 3 months

Provider of an AI agent platform for customer conversation automation

Customer service software
₹18.46 crFY 2024-25
+104%2024–2025
151LinkedIn · Jul 2026
6 yr2020
0none in 3 months

Provider of AI agent solutions for customer support and business growth

Customer service software
₹18.16 crFY 2024-25
+21%2024–2025
91-9% 12 mo to Sep 2024LinkedIn · Jul 2026
6 yr2020
2postings · last posted Jul 2026

Provider of an AI-powered platform for omnichannel support, marketing, and engagement

E-commerce enablers
₹10.85 crFY 2024-25
+16%2024–2025
55+254% 12 mo to Aug 2024LinkedIn · Jul 2026
6 yr2020
0none in 3 months · last posted Jun 2026

AI based assistant platform for customer support

Customer service software
₹10.04 crFY 2022-23
+92%2022–2023
—Not available
3 yr2023
0none in 3 months

Cloud-based call center IVR platform

Customer service software
₹9.84 crFY 2024-25
+10%2024–2025
62LinkedIn · Jul 2026
11 yr2015
0none in 3 months

Provider of an AI platform for contact center communication automation

Chatbots
₹8.10 crFY 2023-24
+173%2023–2024
41LinkedIn · Jul 2026
9 yr2017
0none in 3 months

Provider of AI-powered helpdesk solutions for Slack and Microsoft Teams

Customer service software
₹7.18 crFY 2024-25
-1%2024–2025
22+5% 12 mo to Jul 2024LinkedIn · Jul 2026
5 yr2021
1postings · last posted Sep 2026

Conversational AI solutions company that enables organizations to manage customer experience

Chatbots
₹7.02 crFY 2024-25
-59%2024–2025
73-22% 12 mo to Jun 2023recorded Jun 2023
14 yr2012
0none in 3 months

Provider of IT backup, cloud migration, and application testing services

It services
₹5.98 crFY 2024-25
+19%2024–2025
44+8% 12 mo to Jul 2024LinkedIn · Jul 2026
14 yr2012
0none in 3 months

Cloud based CRM and marketing campaign management platform

Sales force automation
₹5.87 crFY 2024-25
+42%2024–2025
60LinkedIn · Jul 2026
13 yr2013
0none in 3 months

Provider of a platform for customer service automation using AI

Customer service software
₹5.26 crFY 2024-25
+21%2024–2025
31+6% 12 mo to Sep 2024LinkedIn · Jul 2026
6 yr2020
1postings · last posted Jul 2026

Cloud based IT service desk automation management platform provider

It operations
₹4.45 crFY 2024-25
+21%2024–2025
37+35% 12 mo to Sep 2024LinkedIn · Jul 2026
13 yr2013
0none in 3 months

Platform offering AI and ML solutions for SMEs

Customer service software
₹3.93 crFY 2024-25
+187%2024–2025
8LinkedIn · Jul 2026
5 yr2021
0none in 3 months

Provider of an AI-based robotic virtual assistant for multiple applications

Chatbots
₹3.89 crFY 2024-25
-6%2024–2025
287-9% 12 mo to Sep 2024LinkedIn · Jul 2026
6 yr2020
0none in 3 months

AI based customer journey analytics software solution provider

Chatbots
₹3.01 crFY 2023-24
Not reported
42+25% 12 mo to Jul 2024LinkedIn · Jul 2026
10 yr2016
0none in 3 months

Provider of unified customer interaction platform and voice application development APIs

Customer service software
₹2.33 crFY 2024-25
-18%2024–2025
18LinkedIn · Jul 2026
6 yr2020
0none in 3 months

Tool for customer support and helpdesk

Customer service software
₹2.07 crFY 2024-25
-25%2024–2025
22-12% 12 mo to Sep 2024recorded Sep 2024
9 yr2017
0none in 3 months

Provider of AI-powered ERP solutions for education

Enterprise resource planning
₹2.00 crFY 2024-25
Not reported
121+7% 12 mo to Sep 2024LinkedIn · Jul 2026
13 yr2013
0none in 3 months
50 of 171 companies shown here · the full list is on Radar
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Explore customer service software companies in Karnataka by what you are looking for

Find customer service software companies in Karnataka, from helpdesk and customer support software to AI chatbot and voice agent providers. Browse customer service software startups in Karnataka and the best customer management software vendors.

8 ways to explore customer service software in Karnataka

Customer support & helpdesk softwareCustomer service chatbot companiesAI customer service & agentic AI companiesVoice AI & speech analytics companiesCRM, sales & customer engagement softwareCustomer service software for e-commerce, banking & hotels

Customer support & helpdesk software

Helpdesk, contact center and omnichannel customer support software.

  1. Exotel

    Provider of cloud-based communication platform offering AI-powered customer engagement solutions

    Customer service software
    See in list
  2. Wolken

    Provider of ITSM and customer service software for enterprises

    Customer service software
    See in list
  3. Verloop.io

    Provider of AI-powered customer service automation solutions

    Generative ai
    See in list
  4. Skit.ai

    Provider of AI-powered debt collection platform for automating and streamlining collection processes

    Customer service software
    See in list
  5. Tetherfi

    Customer service software provider

    Customer service software
    See in list

Customer service chatbot companies

Chatbot and conversational AI platforms for customer support.

  1. Skit.ai

    Provider of AI-powered debt collection platform for automating and streamlining collection processes

    Customer service software
    See in list
  2. LimeChat

    Provider of AI agent solutions for customer support and business growth

    Customer service software
    See in list
  3. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  4. bot9

    AI based assistant platform for customer support

    Customer service software
    See in list
  5. Senseforth

    Conversational AI solutions company that enables organizations to manage customer experience

    Chatbots
    See in list

AI customer service & agentic AI companies

AI agents and generative AI tools that automate customer service.

  1. Verloop.io

    Provider of AI-powered customer service automation solutions

    Generative ai
    See in list
  2. Skit.ai

    Provider of AI-powered debt collection platform for automating and streamlining collection processes

    Customer service software
    See in list
  3. Convin

    Provider of an AI agent platform for customer conversation automation

    Customer service software
    See in list
  4. LimeChat

    Provider of AI agent solutions for customer support and business growth

    Customer service software
    See in list
  5. bot9

    AI based assistant platform for customer support

    Customer service software
    See in list

Voice AI & speech analytics companies

Voice bots, IVR and speech analytics for contact centers.

  1. Ubona

    Provider of AI-powered customer communication platform and related support services

    Customer success management
    See in list
  2. Skit.ai

    Provider of AI-powered debt collection platform for automating and streamlining collection processes

    Customer service software
    See in list
  3. Convin

    Provider of an AI agent platform for customer conversation automation

    Customer service software
    See in list
  4. Ringg AI

    Platform that develops intelligent AI voice calling assistants for enterprises

    Customer service software
    See in list
  5. Prodloop

    AI powered voice analytics solutions for businesses

    Customer service software
    See in list

CRM, sales & customer engagement software

CRM, lead management and customer engagement platforms.

  1. WyzMindz

    Provider of outbound, inbound & contact center services

    Sales force automation
    See in list
  2. LimeChat

    Provider of AI agent solutions for customer support and business growth

    Customer service software
    See in list
  3. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  4. Corefactors

    Cloud based CRM and marketing campaign management platform

    Sales force automation
    See in list
  5. Prosyssols

    Software solutions provider for the banking industry

    Customer service software
    See in list

Customer service software for e-commerce, banking & hotels

Support tools tailored to online stores, banks, insurers and hotels.

  1. LimeChat

    Provider of AI agent solutions for customer support and business growth

    Customer service software
    See in list
  2. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
  3. Prosyssols

    Software solutions provider for the banking industry

    Customer service software
    See in list
  4. RLike Design Labs

    Cloud-based solution for customer feedback

    Hotel it
    See in list
  5. Octal Frames Technologies

    AI and NLP based chatbot for airline industry

    Customer service software
    See in list

Customer service software startups in Karnataka

Recently founded customer service software startups.

  1. Clearfeed

    Provider of AI-powered helpdesk solutions for Slack and Microsoft Teams

    Customer service software
    See in list
  2. Formi

    Payment processing solution for event organizers

    Chatbots
    See in list
  3. Ringg AI

    Platform that develops intelligent AI voice calling assistants for enterprises

    Customer service software
    See in list
  4. Bow

    Conversation management platform for businesses

    Customer service software
    See in list
  5. Garvik

    AI solutions to automate tasks, enable predictive analytics, and support sales

    Chatbots
    See in list
61 companies in Karnataka

Customer service software companies hiring in Karnataka

Customer service software companies with open roles.

  1. Exotel

    Provider of cloud-based communication platform offering AI-powered customer engagement solutions

    Customer service software
    See in list
  2. Verloop.io

    Provider of AI-powered customer service automation solutions

    Generative ai
    See in list
  3. Skit.ai

    Provider of AI-powered debt collection platform for automating and streamlining collection processes

    Customer service software
    See in list
  4. LimeChat

    Provider of AI agent solutions for customer support and business growth

    Customer service software
    See in list
  5. BusinessOnBot

    Provider of an AI-powered platform for omnichannel support, marketing, and engagement

    E-commerce enablers
    See in list
13 companies in Karnataka
Mobile reach

Top 10 customer service software apps from Karnataka

The most-installed Android apps published by customer service software companies headquartered in Karnataka — 502K installs between them. 22 companies on this page publish at least one app; each company (legal entity) appears once, with its most-installed app.

1 of 10
1

Bajaj Spare Parts Search (EPC)

by GladMinds

Installs379K
Rating—
Last updatedMar 2026
View on Google Play ↗
Bajaj Spare Parts Search (EPC) screenshot 1Bajaj Spare Parts Search (EPC) screenshot 2Bajaj Spare Parts Search (EPC) screenshot 3Bajaj Spare Parts Search (EPC) screenshot 4Bajaj Spare Parts Search (EPC) screenshot 5Bajaj Spare Parts Search (EPC) screenshot 6
3

Kapture Frontline

by Kapture

Installs27K
Rating—
Last updatedMar 2026
View on Google Play ↗
Kapture Frontline screenshot 1Kapture Frontline screenshot 2Kapture Frontline screenshot 3Kapture Frontline screenshot 4Kapture Frontline screenshot 5
4

ZOKO

by Zoko

Installs21K
Rating—
Last updatedJan 2026
View on Google Play ↗
ZOKO screenshot 1ZOKO screenshot 2ZOKO screenshot 3ZOKO screenshot 4ZOKO screenshot 5
5

Kommunicate Support Desk

by Kommunicate

Installs7K
Rating—
Last updatedAug 2025
View on Google Play ↗
Kommunicate Support Desk screenshot 1Kommunicate Support Desk screenshot 2Kommunicate Support Desk screenshot 3Kommunicate Support Desk screenshot 4Kommunicate Support Desk screenshot 5
6

LimeChat

by LimeChat

Installs5K
Rating—
Last updatedMay 2026
View on Google Play ↗
LimeChat screenshot 1LimeChat screenshot 2LimeChat screenshot 3LimeChat screenshot 4LimeChat screenshot 5
8

GoDezk Workplace

by GoDezk

Installs1K
Rating—
Last updatedMar 2026
View on Google Play ↗
GoDezk Workplace screenshot 1GoDezk Workplace screenshot 2GoDezk Workplace screenshot 3GoDezk Workplace screenshot 4GoDezk Workplace screenshot 5GoDezk Workplace screenshot 6
9

AUTOSherpa CRM C2C

by WyzMindz

Installs1K
Rating—
Last updatedSep 2025
View on Google Play ↗
AUTOSherpa CRM C2C screenshot 1AUTOSherpa CRM C2C screenshot 2AUTOSherpa CRM C2C screenshot 3AUTOSherpa CRM C2C screenshot 4
10

asista

by Asista

Installs1K
Rating—
Last updatedApr 2026
View on Google Play ↗
asista screenshot 1asista screenshot 2asista screenshot 3asista screenshot 4asista screenshot 5asista screenshot 6
The business behind the activity

Customer service software financials in Karnataka

Revenue, profit and growth from the filed annual accounts of 49 customer service software companies in Karnataka for FY24-25 — 58 of the 171 companies on this page file accounts with the Ministry of Corporate Affairs. The five largest earn 78% of the revenue, so medians describe the typical company better than totals.

combined revenue, FY24-25₹907.21 cr

49 companies filing accounts

combined net profit−₹38.74 cr

-4.3% aggregate margin

are profitable45%

22 of 49 companies

median revenue~₹1.2 cr

the typical company

median revenue growth+13%

into FY24-25

earned by the top five78%

revenue concentration

Six-year view

Combined revenue of filing companies

₹111.78 crFY19-2031 filers
₹137.42 crFY20-2137 filers
₹213.11 crFY21-2242 filers
₹276.02 crFY22-2344 filers
₹805.79 crFY23-2445 filers
₹907.21 crFY24-2549 filers

The number of companies filing changes each year; the three-year cohort below compares like with like.

Like-for-like

The same 37 companies over three years

+83%
FY22-23₹234.78 cr−₹194.14 cr net
FY23-24₹321.97 cr−₹121.39 cr net
FY24-25₹428.88 cr−₹64.33 cr net

Companies with accounts for all three years, so growth is not an artefact of who filed.

Scale and profit

Bigger companies are far more often profitable

Under ₹1 cr2227% profitable
₹1–10 cr1662% profitable
₹10–100 cr1050% profitable
₹100–1,000 cr1100% profitable
Over ₹1,000 cr0—

Companies by FY24-25 revenue. Bars show how many companies sit in each band.

Momentum

How fast revenue moved into FY24-25

Shrinking15
0–20%8
20–50%10
50–100%2
Doubled+5

40 companies with accounts for both years; median growth +13%.

Profitability

Profit is concentrated at the top

22profitable
27loss-making
-4.3%aggregate margin
-6.7%median margin

The aggregate margin is pulled up by a few large filers; the median shows the typical company.

Growth leaders · ₹10 cr+ revenue

Fastest growing, FY24-25

CompanyGrowthRevenue
ConvinFeed Forward Technologies Private Limited+104%₹18.46 cr
WolkenWOLKEN SOFTWARE PRIVATE LIMITED+86%₹55.98 cr
Skit.aiCYLLID TECHNOLOGIES PRIVATE LIMITED+84%₹52.08 cr
WyzMindzWYZMINDZ SOLUTIONS PRIVATE LIMITED+35%₹24.67 cr
Verloop.ioMAGICLANE APP SERVICES PRIVATE LIMITED+31%₹37.56 cr
UbonaUBONA TECHNOLOGIES PRIVATE LIMITED+31%₹83.05 cr
Profit leaders · ₹10 cr+ revenue

Highest net margins, FY24-25

CompanyMarginRevenue
WolkenWOLKEN SOFTWARE PRIVATE LIMITED18.4%₹55.98 cr
TetherfiTETHERFI TECHNOLOGIES PRIVATE LIMITED7.9%₹30.62 cr
ExotelEXOTEL TECHCOM PRIVATE LIMITED6.0%₹474.99 cr
WyzMindzWYZMINDZ SOLUTIONS PRIVATE LIMITED3.6%₹24.67 cr
VMC TechnologiesVMC TECHNOLOGIES PRIVATE LIMITED₹25.43 cr
UbonaUBONA TECHNOLOGIES PRIVATE LIMITED0.9%₹83.05 cr
Inside the industry

Sub-sectors compared, FY24-25

Sub-sectorCompaniesRevenueMedian revenueProfitableMargin
Customer service software26₹717.08 cr~₹2.2 cr50%1.3%
Chatbots12₹14.13 cr~₹16 lakh25%-124.5%
Leaders

Largest customer service software companies by revenue, FY24-25

Company · legal entityRevenueNet resultMarginGrowth
ExotelEXOTEL TECHCOM PRIVATE LIMITED₹474.99 cr₹28.50 cr6.0%+8%
UbonaUBONA TECHNOLOGIES PRIVATE LIMITED₹83.05 cr₹76.88 lakh0.9%+31%
WolkenWOLKEN SOFTWARE PRIVATE LIMITED₹55.98 cr₹10.32 cr18.4%+86%
Skit.aiCYLLID TECHNOLOGIES PRIVATE LIMITED₹52.08 cr−₹42.22 lakh-0.8%+84%
Verloop.ioMAGICLANE APP SERVICES PRIVATE LIMITED₹37.56 cr−₹29.32 cr-78.1%+31%
TetherfiTETHERFI TECHNOLOGIES PRIVATE LIMITED₹30.62 cr₹2.41 cr7.9%+23%
VMC TechnologiesVMC TECHNOLOGIES PRIVATE LIMITED₹25.43 cr₹47.43 lakh+30%
WyzMindzWYZMINDZ SOLUTIONS PRIVATE LIMITED₹24.67 cr₹88.12 lakh3.6%+35%
ConvinFeed Forward Technologies Private Limited₹18.46 cr−₹18.33 cr-99.3%+104%
LimeChatWAVICLE TECHNOLOGIES PRIVATE LIMITED₹18.16 cr−₹6.76 cr-37.2%+21%
Some figures are available to Radar members.Log in to Radar to see every figure

Standalone annual accounts filed with the Ministry of Corporate Affairs. Brands that share one legal entity are shown together and counted once.

For investors and data teams

Put this intelligence into your own tools

The figures on this page come from Fliar’s company, funding and MCA filings data. Use it through the Investor Intelligence API and MCA financials feeds, or explore every company, filing and investor in Radar.

Capital & corporate activity

Customer service software funding and M&A across India

278 recorded equity rounds have gone to 1,046 customer service software companies in India — how much, at which stage, into which sub-sectors, from whom, and how Karnataka compares. Debt, IPO and grant rounds are excluded.

equity rounds, last 12 months2

US$5.50m

equity rounds, last 24 months13

US$28.27m

raised over five yearsUS$278.35m

112 rounds in India

M&A deals, India6

last 24 months

Capital by year

Equity funding into customer service software in India

amount rounds
$114m201826
$154m201922
$26m202026
$107m202131
$76m202226
$47m202322
$24m202424
$19m20257
$5.5m20262

Bars show US$ raised; the number under each year is equity rounds. 2026 is year to date. The peak year was 2019, with US$154.09m across 22 rounds.

The funding ladder · five years

Rounds and typical cheque by stage

AngelUS$3.04m17 rounds · median US$61k
SeedUS$45.64m70 rounds · median US$459k
Series AUS$78.33m17 rounds · median US$4.00m
Series BUS$76.35m6 rounds · median US$14.22m
Series CUS$35.00m1 rounds · median US$35.00m
Series D+US$40.00m1 rounds · median US$40.00m
Where the money went · five years

Most-funded sub-sectors

Customer service softwareUS$203.96m49 rounds · 27 companies
ChatbotsUS$32.68m20 rounds · 13 companies
Natural language processingUS$12.75m8 rounds · 4 companies
Customer success managementUS$10.65m9 rounds · 4 companies
Generative aiUS$6.14m2 rounds · 1 companies
Insurance itUS$3.48m3 rounds · 1 companies
E-commerce enablersUS$3.36m6 rounds · 1 companies
Corporate activity · last 24 months

M&A in India

6Acquisition

Most active acquirers

  1. DataLens2
  2. Exotel1
  3. Zoho1
  4. Freshworks1
  5. NICE Ltd1

Most acquired or merged

  1. Oneclick technologies2
  2. Dubverse1
  3. Asimov robotics1
  4. Firehydrant1
  5. Cognigy1

Each deal appears in the events strip at the top of the page.

Customer service software funding in Karnataka

29 customer service software companies in Karnataka have recorded equity funding, US$239.47m in total. Totals and round dates describe the historical record; they are not current valuations.

Founders and momentum in Karnataka

Meet the people behind customer service software companies in Karnataka. 120 of 171 companies list founders or leaders; where a public LinkedIn profile matches exactly, the expanded profile shows the photo, headline, location and education.

Explore Karnataka customer service software companies by sub-sector

The most common specialisations among customer service software companies in Karnataka. Open a company to see what it sells, who runs it and how far it has come.

Keep exploring customer service software in India and nearby markets.

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