Intercom

Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions

placeSan Francisco, California, United States calendar_todayFounded 2011 groups285 employees language intercom.com

Registered entities

Reputation

Customer rating 2.3 / 5 across 10 reviews.

Innovation

12 patent families (5 granted) — focus: Physics & computing, Electricity & electronics; filing pace steady. Cited 205 times.

YearFilings
20222
20237
20244
20256
20261

Social engagement

Social engagement: 188.3K social following, 4 posts in the last 12 months — below the industry typical range.

Investor mix

43 investors on record; lead investors include Bessemer Venture Partners, Index Ventures, Kleiner Perkins, Social Capital.

Investor typeCountShare
Venture capital2967%
Private equity512%
Accelerator & incubator25%
Bank & private debt25%
Other / undisclosed512%

Hiring activity

Hires periodically

15 roles tracked across 4 of the last 12 months

12 Feb 2026 · Senior Editor · San Francisco

18 Jan 2026 · Implementation Project Manager · Chicago

13 Jan 2026 · Director, Brand Design · San Francisco

12 Jan 2026 · Senior Employment Counsel · Chicago

21 Dec 2025 · Senior Manager, LATAM Sales · San Francisco

Based on job postings tracked across public sources.

Recent activity

13 May 2026
Product launch
Intercom 2
Coming soon