Best Customer Success Management Companies in Sydney, Australia
The 31 best Customer Success Management companies in Sydney, Australia in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Dovetailed Technologies.
Ranked: Best Customer Success Management companies in Sydney
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Recent signals |
|---|---|---|---|---|---|---|---|---|
| 1 | Dovetailed Technologies Provider of a platform centralizing and analyzing customer feedback using AI | $71M | 57 mo ago | Series A | Bradley Ayers Co-Founder | 2017 | ContentfulSentryApple iCloud Mail+35 | — |
| 2 | Pendula Customer communication management software | $16M | 38 mo ago | Acquired | Alex Colvin Founder & CEO | 2001 | WebflowSentryZendesk+23 | — |
| 3 | Upollo Platform offering conversion rate optimization solutions | $3M | 47 mo ago | Seed | Cayden Meyer Founder & CEO | 2022 | WebflowApple iCloud MailGoogle Workspace+26 | — |
| 4 | Hudled SaaS intelligence platform to manage the lifecycle of the SaaS stack | $795K | 67 mo ago | Seed | Santiago Bravo Founder & Head of Product | 2020 | — | — |
| 5 | TrustSphere Provider of sales analytics and forecasting solutions | $88K | 109 mo ago | Funding Raised | Manish Goel Co-Founder & CEO | 2005 | — | — |
| 6 | BacPoc Customer engagement and communication management software | $4K | 96 mo ago | Funding Raised | Jingle Guo Founder & CEO | 2016 | — | — |
| 7 | Soprano Design Cloud-based enterprise mobile messaging application | — | 46 mo ago | Acquired | — | 1994 | WordPressApple iCloud MailMicrosoft 365+35 | — |
| 8 | Conexie Customer communication management solution | — | 100 mo ago | Seed | Matthew Waugh Co-Founder | 2016 | — | — |
Top 8 Customer Success Management companies in Sydney
#1
Acquired · Sydney, New South Wales · founded 2001 · 48 employees$16.1Mraised▾
Customer communication management software. It allows users to resolve customer queries and connect with them across various channels that include SMS, email, social media applications, and fax. It also manages outbound communication solutions and enables users to automatically connect with the customers. It can be integrated with Salesforce and Zuora.
- Aug 2023Series A$9.4M
- Aug 2021Series A$6.8M
#2
Series A · Sydney, New South Wales · founded 2017 · 137 employees$71Mraised▾
Provider of a platform centralizing and analyzing customer feedback using AI. The platform ingests feedback from various sources, turning data into actionable insights. It offers features like AI projects, channels, and dashboards to identify trends. The platform also provides tools to query data and automate tasks.
- Jan 2022Series A$63M
- Aug 2021Seed$3.7M
- Oct 2020Seed$295.8K
- Feb 2020Seed$4M
#3
Seed · Sydney, New South Wales · founded 2022 · 7 employees$2.8Mraised▾
Platform offering conversion rate optimization solutions
- Nov 2022Seed$2.8M
#4
Seed · Sydney, New South Wales · founded 2020 · 7 employees$795Kraised▾
Hudled is a SaaS intelligence platform that helps finance teams to manage the full lifecycle of their SaaS stack. It offers features such as automated savings detection, immediate visibility into every tool, and data backed recommendations designed to track and optimize the software stack.
- Mar 2021Seed$640K
- Jun 2020Seed$155K
#5
Funding Raised · Sydney, New South Wales · founded 2005 · 9 employees$88.1Kraised▾
TrustSphere is a provider of sales analytics and forecasting solutions. Its sales analytics product does sales forecasting and can be integrated with Salesforce, and IBM connections. Its Risk analytics product, TrustValut evaluates relationships of interest and monitors potential data leakage. Its people analytics product, TrustView can be used for relationship visualizations and advanced social network analytics on communication data. Its clients are Ramco, ISW, IBM, HP, and Next IT Systems among others.
- Oct 2017Grant (prize money)$88.1K
#6
Funding Raised · Sydney, New South Wales · founded 2016$3.6Kraised▾
BacPoc provides customer engagement and communication management software. It allows users to improve customer satisfaction, optimise registration process and can be integrated with other applications. It also provides data analysis and reporting solutions.
- Nov 2018Grant (prize money)$3.6K
#7
Acquired · Sydney, New South Wales · founded 1994 · 162 employees—raised▾
Cloud-based enterprise mobile messaging application. It uses an AI interfaced platform that provides an encrypted mobile messaging app and messaging platform. Its mobile messaging app offers three layers of encryption and a unique workflow messaging capability. It can be used for broadcasting alerts, and support 2 way SMS, email, and voice. It is a tool available on the subcription based pricing model.
- Jan 2023Unattributed—
#8
Seed · Sydney, New South Wales · founded 2016 · 4 employees—raised▾
Conexie offers customer communication management solution. It allows businesses to connect with the customers and communicate with the communities, engage customers, gather their feedback and analyzes to improve customer satisfaction. It enables users to share the information, connect with the people, send and receive notifications. Clients include V.J. Ray, Smithwick, ESM, SmartBoating and WellmanStarta. The platform is available on the Google Play Store and Apple App Store.
- 2018Seed—
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Success Management coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding flat · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.