Best Customer Success Management Companies in Texas, United States
The 49 best Customer Success Management companies in Texas, United States in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Khoros.
Ranked: Best Customer Success Management companies in Texas
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Patents & IP focus | Recent signals |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Khoros Community and social media management platform | $152M | 121 mo ago | Acquired | Eric Vaughan CEO | 2007 | Apple iCloud MailAceSalesforce+22 | 71 patents Omnichannel messaging, AI moderation, and device performance analytics for networked platforms | 2 launchs |
| 2 | Telligent Provider of customer experience automation and workforce engagement software solutions | $41M | 156 mo ago | Acquired | — | 2004 | Amazon Web ServicesMicrosoft 365jQuery+4 | — | — |
| 3 | Apty Provider of AI-powered digital adoption platform for enterprise software | $13M | 60 mo ago | Series A | Krishna Dunthoori Founder & CEO | 2018 | WordPressMySQLPHP+35 | — | — |
| 4 | Apty Provides Digital Adoption platform | $13M | 60 mo ago | Series A | Krishna Dunthoori Founder & CEO | 2017 | — | — | — |
| 5 | TeleStax Real time communication solutions | $8M | 90 mo ago | Acquired | Smita Saha Co-Founder & COO | 2011 | — | — | — |
| 6 | Nova Provider of fund, investment, and financial services | $2M | 91 mo ago | Acquired | Pradyuman Vig Founder | 2018 | — | — | — |
| 7 | nGame Contact management application for sales teams | $2M | 152 mo ago | Seed | Jonathan Feld Ex Co-Founder | 2011 | — | — | — |
| 8 | Joust Social engagement platform with polls and predictions | $1M | 145 mo ago | Seed | Tim Gray Founder & CEO | 2013 | — | 2 patents Electronic payment transaction processing platforms with integrated fraud risk analysis | — |
| 9 | Experiment Engine Cloud based AB testing platform | $1M | 140 mo ago | Acqui-Hired | — | 2014 | — | — | — |
| 10 | SmartKarrot Customer engagement and retention solution | $1M | 78 mo ago | Seed | Prithwi Dasgupta Co-Founder & CEO | 2018 | WordPressMySQLPHP+43 | — | — |
| 11 | CompleteCSM Provider of customer success suite solutions | $500K | 60 mo ago | Seed | Bhupendra Chopra Co-Founder | 2016 | — | — | — |
| 12 | Traitwise User engagement survey technology for mobile apps and websites | $385K | 160 mo ago | Deadpooled | Michael Simpson CEO | 2010 | — | 2 patents Embedded market research survey and analytics software platforms | — |
| 13 | Cardinal Platform offering project management software | $125K | 37 mo ago | Acquired | Wiz Founder & CEO | 2023 | — | 1,049 patents Aerogel manufacturing, molding, handling, and insulating glazing technologies | — |
Top 12 Customer Success Management companies in Texas
#1
Acquired · Austin, Texas · founded 2023 · 3 employees$125Kraised▾
Platform offering project management software. It provides an overview of the product that allows teams to understand the product development phases. The platform provides real time visibility into the work and projects and allows teams to collaborate in the development process. It enables users to track and visualize the product development process.
- 2023Seed$500K
#2
Acquired · Austin, Texas · founded 2007 · 325 employees$151.7Mraised▾
Community and social media management platform. The platform helps companies to connect with customers throughout their journey and provides social media management and content solution to reach audiences. It delivers a report of social media performance including both offline and paid campaign performance.
- 2016Venture Debt$25M
- Sep 2013Series E$50M
- Jan 2012Series D$53.4M
- Jul 2010Series C$27.3M
#3
Series A · Austin, Texas · founded 2018$12.9Mraised▾
Provider of AI-powered digital adoption platform for enterprise software. This platform enhances software utilization through in-app guidance and support, delivered in real time. It simplifies complex processes, improves user productivity, and standardizes business procedures. The platform offers features such as contextual assistance, real-time optimization, and user feedback mechanisms. It also provides insights into user behavior to continuously improve adoption and engagement. A key component is the ability to analyze software usage, identify underutilized applications, and optimize business processes. The platform supports a three-stage process: analysis, deployment and training, and optimization. AI is leveraged for real-time guidance, task automation, and conversational interfaces. The platform helps measure key performance indicators such as user adoption rates, process compliance, and workflow efficiency.
- Jul 2021Series A$7.5M
- Dec 2020Series A$5.4M
- 2020Seed—
#4
Series A · Plano, Texas · founded 2017 · 104 employees$12.9Mraised▾
Operator of an on-screen guidance platform intended to optimize software utilization and increase software productivity. The company's platform utilizes machine learning, artificial intelligence, and automation to get more out of the client's enterprise software and works across multiple platforms, readily integrates with existing and new processes, and requires no code integration, enabling clients to get more done in less time while significantly reducing the software and training costs.
#5
Acquired · Dallas, Texas · founded 2004 · 8 employees$41.3Mraised▾
Provider of customer experience automation and workforce engagement software solutions. The company offers a platform designed to increase agent capacity and improve customer self-service. It provides business analytics, omnichannel experiences, and knowledge management tools. The platform also focuses on financial compliance, fraud detection, and security solutions.
- Jul 2013Series B$7.3M
- Jul 2013Series B$5M
- Oct 2011Series B$2.2M
- Oct 2010Series B$2.3M
#6
Acquired · Austin, Texas · founded 2011 · 38 employees$7.9Mraised▾
Provides open sources platform to develop and deploy real time communication applications.Helps organizations to build business communications and collaboration solutions. By leveraging Telestax’s Restcomm middleware platform, enterprises and their partners – such as systems integrators, OEMs and VARs can deploy open and extensible communications solutions.
- Feb 2019Series A$2.4M
- Jul 2017Series A$4.7M
- Oct 2015Seed$810K
#7
Seed · Mckinney, Texas · founded 2016 · 27 employees$500Kraised▾
Provider of customer success suite solutions. The platform leverages AI technology and helps businesses in interacting with customers across multiple channels, generate insights into customer experiences, and manages the journey of customers, ease the process of onboarding, etc. Some of the features offered by the platform include AI based coaching and customer intelligence.
- Aug 2021Seed$500K
#8
Seed · Frisco, Texas · founded 2018 · 67 employees$1.1Mraised▾
SmartKarrot provides customer engagement and retention solution. The platform offered by the company provides solutions such as segmentation, notification. referral, surveys, analytics, and incentives. It can track customers across various applications. The pricing model is based on monthly usage.
- Jan 2020Angel$1M
- Jul 2019Seed$70K
#9
Acquired · Dallas, Texas · founded 2018 · 27 employees$2.1Mraised▾
Provider of fund, investment, and financial services
- Dec 2018ICO$2M
- Seed$150K
#10
Seed · Dallas, Texas · founded 2011 · 9 employees$1.8Mraised▾
Contact management application for sales teams. The platform syncs contacts from multiple channels and allows the sales rep to manage them using a single dashboard. It shows real time updates on the contact's social and professional profile.
- Nov 2013Seed$680K
- Dec 2012Seed$1.1M
#11
Acqui-Hired · Austin, Texas · founded 2014 · 8 employees$1.2Mraised▾
Cloud based AB testing platform. It offers AB testing solution that conducts testing on different versions of a web page with a marketplace of conversion experts. It enables brands and agencies to view results across experiments and export results in real time. It includes a dashboard that helps teams in tracking ongoing projects.
- Nov 2014Seed$1.1M
- Jun 2014Seed$118K
#12
Seed · Austin, Texas · founded 2013$1.2Mraised▾
Social engagement platform with polls and predictions
- Jul 2014Seed$1.2M
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Success Management coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.