Best Customer Service Software Companies in Atlanta, United States
The 31 best Customer Service Software companies in Atlanta, United States in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Movius.
Ranked: Best Customer Service Software companies in Atlanta
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Patents & IP focus | Recent signals |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Movius Cloud based secure mobile communications software | $102M | 50 mo ago | Series D | Ananth Siva Chief Executive Officer | 1999 | WordPressApple iCloud MailMySQL+30 | — | — |
| 2 | WebTone Technologies Platform offering customer interaction management solutions for financial institutions | $20M | 288 mo ago | Series B | James Szyperski CEO | 1997 | — | — | — |
| 3 | NetByTel Provider of cloud-based customer support software | $18M | 298 mo ago | Acqui-Hired | Larry Miller CEO & President | 1999 | — | — | — |
| 4 | AVOXI Cloud based VoIP Solutions and Contact center software | $10M | 94 mo ago | Series A | — | 2001 | Cart FunctionalityWordPressApple iCloud Mail+52 | 9 patents Telephony call monitoring, number verification, and SIP trunk diagnostics for VoIP services | — |
| 5 | VoApps Provider of voicemail technology solutions | $2M | 152 mo ago | Series B | — | 2012 | HubSpot CMS HubGSAPcore-js+17 | 19 patents Adaptive network telemetry and signaling protocols for performance measurement and control | — |
| 6 | CDC Software Enterprise Software provider for finance, manufacturing and healthcare industries | $500K | 122 mo ago | Acquired | Tim Chapin Founder & CTO | 2002 | WordPressMySQLPHP+20 | — | — |
| 7 | SherpaDesk Provider of omnichannel customer support helpdesk | — | 125 mo ago | Seed | — | 2011 | HubSpot CMS HubAmazon Web Servicescore-js+23 | — | — |
| 8 | Noble Systems unified customer communications solution | — | 204 mo ago | Acqui-Hired | — | 1985 | — | 261 patents Advanced contact‑center telephony systems: SIP call handling, IVR assistance, and call routing | — |
Top 9 Customer Service Software companies in Atlanta
#1
Series D · Atlanta, Georgia · founded 1999 · 56 employees$102.4Mraised▾
Cloud based secure mobile communications software, It allows corporate clients to add a designated, managed number to employees phones with enterprise mobility management platforms. The mobile app enables users to have a second, secure business number for voice, text, and WhatsApp conversations on the smartphones.
- Aug 2022Series D$8.4M
- Mar 2019Series D$45M
- Dec 2006Series D$25M
- Oct 2003Series C—
#2
Series A · Atlanta, Georgia · founded 2001 · 97 employees$10.1Mraised▾
AVOXI provides telecommunications and enhanced VOIP software solutions, including international toll free number service, cloud PABXes and call centre software solutions with advanced features such as IVR, call recording, call forwarding and enhanced routing customer service call centers and technical support call centers. Has network operation centers and offices in the US, the UK, South Africa, Costa Rica and Jamaica, also offers numbers to local number for customers in China and India.
- Dec 2018Series A$10.1M
#3
Series B · Atlanta, Georgia · founded 1997$20Mraised▾
Platform offering customer interaction management solutions for financial institutions. The platform offers a suite of solutions such as sales and service management through all delivery channels, contact center management, branch management. It also offers third-party interfaces for credit verification, web banking and more.
- Oct 2002Series B$20M
#4
Acqui-Hired · Atlanta, Georgia · founded 1999$18.1Mraised▾
Provider of cloud-based customer support software. This software uses voice recognition technology to answer customer service requests. The solutions enable businesses to engage customers across multiple communication channels for providing realtime customer support. It has sponsors.
- Jan 2002Series A$18.1M
#5
Series B · Atlanta, Georgia · founded 2012 · 12 employees$1.8Mraised▾
VoApps provides voicemail solutions. It offers a product called DirectDrop that enables businesses to connect and send to mobile contacts a voice message or mail without calling their phone. It serves for credit unions, online lending, first-party, and third party businesses.
- Feb 2014Series B$1.5M
- Jan 2014Series A$310K
- Jun 2013Series A$1.5M
#6
Acquired · Atlanta, Georgia · founded 2002 · 14 employees$500Kraised▾
CDC software is a global enterprise software provider that caters on-premise, hosted, hybrid and cloud-based SaaS offerings. Its solutions include ERP, CRM, manufacturing operations management, supply chain management, human capital management etc. It has acquired 5 companies to expand globally and to diversify its domain knowledge into various verticals. It caters finance, manufacturing, healthcare industries. Went public on 6th August, 2009. It was acquired by Vista Equity Partners in March 2012 and merged with Consona Corporation to form Aptean in August 2012
- Sep 2016Angel$400K
- 2016Conventional Debt—
- Mar 2016Seed$100K
- Nov 2010Conventional Debt$20M
#7
Seed · Atlanta, Georgia · founded 2011 · 4 employees—raised▾
Provider of omnichannel customer support helpdesk. It provides a cloud hosted customer support solution for small to medium size businesses to track client issues, calculate the time and expenses of their customers and manage their assets. The business runs on a freemium based model. It is integrated with 3rd party apps such as Office365, Freshbooks, Google apps, Intuit.
- May 2016Grant (prize money)—
- May 2015Seed—
#8
Acqui-Hired · Atlanta, Georgia · founded 1985 · 339 employees—raised▾
Noble Systems provides unified customer communications solutions, business process management, and analytics. Allow companies to communicate with their customers via multiple channels, including inbound, outbound and blended voice, email, fax and web. It offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies.
- Nov 2009Seed—
#9
Public · Atlanta, Georgia · founded 2002 · 14 employees—raised▾
Cloud based platform offering digital experience management solutions. It provides a system training platform that empowers employees to practice, master, and embrace business processes across enterprise applications. Some of the clients are Toyota, AirBnB, HSBC Bank, Pepsico, Pizza Hut, etc.
- Oct 2006Seed—
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Service Software coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.