Best Customer Service Software Companies in Paris, France
The 74 best Customer Service Software companies in Paris, France in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: GetVocal AI.
Ranked: Best Customer Service Software companies in Paris
| # | Company | Disclosed funding | Last round | Employees | Founded | Founder | Tech stack | Recent signals |
|---|---|---|---|---|---|---|---|---|
| 1 | GetVocal AI Conversational AI phone agents for automating customer service processes 60AI top 8%Funding top 28%Tech top 36%Talent bottom 49% All 7 signals ▾AItop 8% Fundingtop 28% Techtop 36% Talentbottom 49% Moatbottom 45% Marketbottom 36% Globalbottom 36% AI: Classified as an agentic-AI company Funding: Raised $28.8M across 2 rounds · 2 rounds over 1 yrs (2.0/yr) rank vs industry peers · Fliar Intelligence Index 60/100 | $29M | 7 mo ago | — | 2023 | Antonin Bertin Co-Founder | SanityTurbopackNode.js+25 | — |
| 2 | Stonly Guidelines and knowledge management solutions for teams | $26M | 52 mo ago | 79 | 2015 | Krzysztof Dabrowski Co-Founder | Apple iCloud MailGoogle WorkspaceZoho+28 | — |
| 3 | Onepilot Cloud-based customer help desk software solutions | $19M | 48 mo ago | 158 | 2020 | Pierre Latscha Co-Founder & CCO | Framer SitesBootstrapReact+15 | — |
| 4 | Zelros AI-based sales and marketing solutions for the insurance industry | $16M | 63 mo ago | 56 | 2015 | — | — | — |
| 5 | Mindsay Conversational marketing solutions provider | $12M | 84 mo ago | 32 | 2016 | — | — | — |
| 6 | Eptica Omnichannel customer engagement solutions | $12M | 170 mo ago | 100 | — | — | — | — |
| 7 | Zaion Provider of conversational artificial intelligence solutions for customer relationship management 64AI top 26%Growth top 35%Funding top 39%Tech top 46% All 6 signals ▾AItop 26% Growthtop 35% Fundingtop 39% Techtop 46% Marketbottom 47% Globalbottom 37% AI: Classified as an AI company · Product described with: artificial intelligence, natural language processing Growth: Fresh capital in last 24 mo rank vs industry peers · Fliar Intelligence Index 64/100 | $11M | 16 mo ago | 80 | 2017 | — | WordPressApple iCloud MailMicrosoft 365+24 | — |
| 8 | Allo-Media Intelligent Call tracking solution | $11M | 65 mo ago | 36 | 2011 | — | — | — |
| 9 | Smart Tribune Provider of AI chatbot solutions and knowledge base platforms for businesses | $8M | 39 mo ago | 59 | 2011 | Samy Lastmann Co-Founder & CTO | — | — |
| 10 | smart tribune Smart Tribune helps figuring out needs concerning digital customer relationships | $8M | 39 mo ago | 50 | 2011 | — | HubSpot CMS HubApple iCloud MailGoogle Workspace+24 | — |
| 11 | Golem.ai Developer of an AI platform for automated message processing solutions | $7M | 63 mo ago | 41 | 2016 | Guillaume Navarre Co-Founder | WordPressMySQLPHP+30 | — |
| 12 | Omnikles Platform to optimize private and public purchasing procedures | $4M | 133 mo ago | 20 | 2000 | Stanislas Remur CEO | SalesforceJavaCentOS+4 | — |
| 13 | Lineberty Provider of virtual queue management system with and without appointments | $4M | 102 mo ago | 8 | 2014 | Edouard Fonkenell Co-Founder & Chairman | Cart FunctionalityStrikinglyNginx+17 | — |
| 14 | Yampa AI-powered customer service solutions for businesses | $3M | 18 mo ago | — | 2024 | Stephane Blondeau Co-Founder | — | — |
| 15 | Kleio Platform providing conversational AI solutions | $3M | 15 mo ago | — | 2024 | Philippe Wellens Co-Founder & CEO | — | 1 launch · 1 partnership |
| 16 | Mayday Cloud based omnichannel knowlede base for customer support teams | $3M | 60 mo ago | 19 | 2020 | Hugo Martinez Co-Founder & CTO | WebflowSentryReact+27 | 1 award |
| 17 | Dimelo Multichannel customer engagement | $3M | 220 mo ago | 24 | 2006 | — | — | — |
| 18 | CallDesk Developer of AI-powered voice agents for automating customer service interactions | $2M | 104 mo ago | 31 | 2016 | — | Framer SitesReactSplide+15 | — |
| 19 | Alcmeon AI based social engagement platform for brands | $2M | 83 mo ago | 35 | 2011 | Bertrand Stephann Co-Founder & CEO | — | 1 internship |
| 20 | Clustaar AI-powered chatbots | $2M | 76 mo ago | 12 | 2013 | Nicolas Chollet Co-Founder | — | — |
| 21 | Hubware Chatbots for eCommerce | $2M | 92 mo ago | 6 | 2016 | — | — | — |
| 22 | Akio Unified interaction management solutions | $1M | 170 mo ago | 86 | 1999 | — | WordPressMySQLPHP+22 | — |
| 23 | SnapCall Provider of video based customer support and engagement platform | $1M | 93 mo ago | 19 | 2015 | Thomas Becdelievre Co-Founder | Webflow EcommerceWebflowStripe+22 | — |
| 24 | Greenbureau Provider of tools to automate customer services | $1M | 162 mo ago | 23 | 2004 | — | — | — |
| 25 | Yelda Provider of AI-powered voice and chat solutions for customer service | $918K | 66 mo ago | — | 2017 | Thomas Gx Co-Founder & CEO | Google Sign-inYouTubeVue.js+2 | — |
| 26 | Smartly Provides conversational assistant platform | $487K | 116 mo ago | 9 | 2012 | Hicham Tahiri Co-Founder and CEO | ReadMeAlgoliaReact+10 | — |
| 27 | Spoon Developer of customizable service robot high-end retail stores, hotels and events | $111K | 78 mo ago | 24 | 2015 | Jerome Monceaux Co-Founder & CEO | Framer SitesReactcore-js+9 | — |
Top 12 Customer Service Software companies in Paris
#1
Series A · Paris, Ile de France · founded 2023$28.8Mraised▾
Conversational AI phone agents for automating customer service processes. It features AI conversations, advanced conversational intelligence, and Continuous learning. It helps companies to automate customer service processes with advanced conversational AI technology. Its goal is to assist companies in growing their sales without needing to increase their payroll.
- Nov 2025Series A$26M
- Jan 2025Seed$2.8M
#2
Series A · Paris, Ile de France · founded 2017 · 80 employees$11Mraised▾
Provider of conversational artificial intelligence solutions for customer relationship management. The company offers virtual assistant, agent assistance, and conversation intelligence tools. These tools automate requests, assist advisors in real-time, and analyze customer-advisor conversations. The company’s solutions cater to sectors including insurance, healthcare, banking, and retail. It utilizes speech recognition, natural language processing, and generative artificial intelligence technologies.
- Jan 2025Series A$11.5M
- May 2021Series A$11M
#3
Seed · Paris, Ile de France · founded 2024$3.1Mraised▾
Platform providing conversational AI solutions. It is a company that specializes in developing smart automation solutions that leverage machine learning and AI for business process optimization. It's technology enables companies to streamline complex sales journeys and improve customer engagement through conversational AI.
- Mar 2025Seed$3.1M
#4
Seed · Paris, Ile de France · founded 2024$3.2Mraised▾
AI-powered customer service solutions for businesses. It offers AI agents designed to integrate with clients' brands and environments. The AI agents identify relevant customer contexts to engage teams. It also offers real-time analytics and insights to analyze all interactions and provide insights to manage processes and business.
- Dec 2024Seed$3.2M
#5
Series A · Paris, Ile de France · founded 2015 · 79 employees$25.5Mraised▾
Stonly provides guidelines and knowledge management solutions for teams. It allows users to create interactive knowledge management solutions. It enables users to manage internal knowledge database, tutorials and provides interactive guides. It can be integrated with other software applications. The company monetizes through a subscription-based pricing model.
- Jan 2022Series A$22M
- Feb 2020Seed$3.5M
- Jul 2019Seed—
#6
Series A · Paris, Ile de France · founded 2020 · 158 employees$18.8Mraised▾
Cloud-based customer help desk software solutions. The features include integration with ticketing software and tools, dashboards that provide insights on customer needs, insights analytics, and reporting, real-time data analytics, account management, etc.
- Jun 2022Series A$15.8M
- Apr 2021Seed$3M
#7
Series A · Paris, Ile de France · founded 2011 · 59 employees$8.4Mraised▾
Provider of AI chatbot solutions and knowledge base platforms for businesses. The company offers tools for customer self-service, augmented help centers, and decision trees. It assists businesses with pre-sales, customer service, and knowledge management. The platform includes features for contextual help, integrations, and security. It also offers solutions for customer autonomy and advisor assistance.
- Mar 2023Series A$8.4M
#8
Series A · Paris, Ile-de-France · founded 2011 · 50 employees$8.4Mraised▾
Developer of a SaaS-based customer self-service software designed to improve the quality of customer relations on the internet and develop interactions between users. The company's software helps companies in the implementation of self-care services such as intelligent FAQs, chatbots, and community support platforms and provides customized technical relational tools in order to develop the customers' attachment to the brand, enabling companies and merchants to create a conversational space directly with their users.
#9
Acquired · Paris, Ile de France · founded 2015 · 56 employees$16.5Mraised▾
Zelros provides AI-based sales and marketing solutions for the insurance industry. It provides a solution to capture information from voice conversations between policyholders and insurance advisors, or contact centre representatives. Typically used in sales and claim management processes. It provides solutions to insurance advisors to serve clients by up-selling and cross-selling personal insurance products.
- Feb 2021Series A$11M
- Dec 2018Series A$4.5M
#10
Series A · Paris, Ile de France · founded 2011 · 36 employees$11Mraised▾
Allo-Media offers a call tracking solution for brands to connect the content of each call to the customer's browsing path. Uses real-time semantic speech recognition & analysis technology allows to structure all the data present in the conversation. Offers integration with CRM and other tools to alert sales team in real time about hot prospects and also retarget them through customisable ads.
- Jan 2021Grant (prize money)—
- Nov 2017Series A$9.4M
- Sep 2015Seed$835.8K
- May 2014Seed$687.9K
#11
Series A · Paris, Ile de France · founded 2016 · 41 employees$7.5Mraised▾
Developer of an AI platform for automated message processing solutions. The platform offers intelligent processing and automation of incoming messages. It provides solutions for repetitive task automation and real-time data enrichment. The platform also features a cockpit for flow management and performance monitoring, with integration capabilities for existing tools.
- Mar 2021Series A$6M
- Nov 2018Seed$1.1M
- Feb 2018Seed$372.9K
#12
Acquired · Paris, Ile de France · founded 2016 · 32 employees$11.7Mraised▾
Mindsay offers conversational marketing solutions for chatbots. It provides a platform to build, manage, and monitor AI-based bots that can converse with customers for various use cases. Supports integrations with Messenger, WhatsApp, Zendesk, Salesforce, Intercom, and more. Also provides solutions for automated customer care. The product is available on a subscription basis. Notable clients include Iberia, Disneyland, MisterFly, and SNCF.
- May 2019Series A$10M
- 2017Seed$1.7M
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Service Software coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.