Best Customer Service Software Companies in Tel Aviv, Israel
The 60 best Customer Service Software companies in Tel Aviv, Israel in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Kissterra.
Ranked: Best Customer Service Software companies in Tel Aviv
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Patents & IP focus | Recent signals |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Kissterra AI-based marketing software for insurers | $76M | 49 mo ago | Series C | Ifty Kerzner Co-Founder and President | 2015 | WordPressApple iCloud MailGoogle Workspace+26 | — | — |
| 2 | Zoomin Software Product content publishing and analytics platform for improving customer experience | $66M | 63 mo ago | Acquired | — | 2015 | — | — | — |
| 3 | TechSee AI virtual agent for customer experience | $54M | 68 mo ago | Series C | Gabby Sarusi Co-Founder | 2015 | WordPressMySQLPHP+23 | — | 2 job openings · 1 award |
| 4 | D-ID Provider of a platform for generating videos using artificial intelligence | $48M | 51 mo ago | Series B | Sella Blondheim Co-Founder & COO | 2017 | WordPressMySQLPHP+24 | — | 1 launch |
| 5 | Ask AI based customer communication management solutions | $17M | 29 mo ago | Series A | — | 2020 | WebflowSentryAtlassian Statuspage+33 | — | — |
| 6 | Ever After Provider of customer onboarding tools | $13M | 57 mo ago | Acquired | — | 2019 | WebflowApple iCloud MailGoogle Workspace+23 | 2 patents Cultivated meat production bioreactors and related cell culture processes | 1 partnership |
| 7 | Beyond Verbal Voice based emotion Analytics Company | $10M | 118 mo ago | Series A | — | 2012 | WordPressMySQLPHP+18 | 32 patents Voice-based biometric health diagnostics and affective state assessment | — |
| 8 | Sympera AI Artificial intelligence platform that allows relationship banking 40AI top 25%Funding top 41%Talent bottom 49%Global bottom 48% All 6 signals ▾AItop 25% Fundingtop 41% Talentbottom 49% Globalbottom 48% Techbottom 44% Marketbottom 31% AI: Product described with: artificial intelligence, machine learning, natural language processing Funding: Raised $10.0M across 1 rounds · 1 rounds over 1 yrs (1.0/yr) rank vs industry peers · Fliar Intelligence Index 40/100 | $10M | 15 mo ago | Seed | David Sosna Founder & CEO | 2024 | WordPressMySQLPHP+19 | — | — |
| 9 | One AI Provider of AI-powered phone call agents for outbound and inbound communication | $8M | 49 mo ago | Seed | Yochai Levi Co-Founder & CMO | 2014 | Node.jsFirebaseEmotion+19 | — | — |
| 10 | Bonobo.ai Platform offering Marketing automation and behavioral insights for chatbots | $4M | 92 mo ago | Acqui-Hired | Ohad Hen Co-Founder & Vp R&D | 2016 | — | — | — |
| 11 | Jacada Software solution for customer self service and agent assisted interactions | $4M | 101 mo ago | Acquired | — | 1990 | — | 2 patents Automated text extraction for data entry and visual IVR integration in customer service. | — |
| 12 | Toonimo Personalized onboarding walkthroughs | $3M | 102 mo ago | Seed | — | 2012 | WebflowAmazon Web ServicesFancyBox+19 | 5 patents Automated web UI element detection, voice-guided walkthroughs, and dynamic animation generation. | — |
| 13 | Nanorep Self Learning Question and Answer Tools through NLP and semantic search | $1M | 143 mo ago | Acquired | — | 2009 | — | 2 patents Semantic query‑answer matching for knowledge‑base driven support systems | — |
| 14 | Mmuze Conversational AI-based virtual shopping assistant | $900K | 96 mo ago | Deadpooled | — | 2014 | — | — | — |
| 15 | Qanta Conversational AI for personalized mortgage assistance | $250K | 104 mo ago | Deadpooled | Nir Solomon Co-Founder & CEO | 2016 | — | — | — |
| 16 | Elasticode Personalized onboarding for mobile app users | $120K | 137 mo ago | Deadpooled | Shai Wolkomir Co-Founder & CEO | 2013 | — | — | — |
| 17 | Record AI based video recording platform for businesses | $120K | — | Seed | Ohad Ronen Co-Founder & CEO | 2020 | — | — | — |
| 18 | Reps AI AI based engine for automated customer support email templates | — | 91 mo ago | Acquired | — | 2017 | TurbopackEmotionNode.js+19 | — | — |
Top 12 Customer Service Software companies in Tel Aviv
#1
Seed · Tel Aviv, Tel Aviv · founded 2024$10Mraised▾
Artificial intelligence platform that allows relationship banking. It offers relationship banking by streamlining processes, improving productivity, and driving growth for financial institutions. The innovative solution leverages machine learning and natural language processing to bankers with actionable insights and personalized client interaction.
- Mar 2025Seed$10M
#2
Series A · Tel Aviv, Tel Aviv · founded 2020 · 36 employees$17.2Mraised▾
AI based customer communication management solutions. It uses AI and NLP algorithms to aggregate text based company knowledge and customer communications, generating answers to users questions and revealing product insights. It integrates with multiple communication tools, workspaces, project management platforms, customer ticketing systems, and knowledge bases. The features include customer feedback management, data integration, knowledge management, track trends, and more.
- Jan 2024Series A$8.2M
- Oct 2022Seed$9M
#3
Series C · Tel Aviv, Tel Aviv · founded 2015 · 73 employees$76Mraised▾
Kissterra provides AI-based software for the insurance industry. It provides customer relationship management software to insurers. It offers AI-based consumer assistant services. It also offers data monitoring & optimizing software. It also offers its services for fintech industry.
- May 2022Series C$10M
- Jul 2021Series C$66M
#4
Series B · Tel Aviv, Tel Aviv · founded 2017 · 83 employees$48Mraised▾
Provider of a platform for generating videos using artificial intelligence. It offers tools to create AI avatars from photos or videos. It translates videos into multiple languages and facilitates personalized video campaigns. It also provides an API for integrating AI features into other applications.
- Mar 2022Series B$25M
- May 2020Series A$13.5M
- 2019Seed$5M
- May 2019Grant (prize money)$55.7K
#5
Acquired · Tel Aviv, Tel Aviv · founded 2015 · 5 employees$66Mraised▾
Product content publishing and analytics platform for improving customer experience. Clients can publish structured documentation right from your CMS or authoring tool. By utilizing fuzzy search and auto-fallback rules, It presents the most relevant content to end users. Offers its solutions for the Jive community, Salesforce Service and Sales cloud. Customers include the likes of Avaya, Dell, ServiceNow, Intel, Cisco, NetApp, Schlumberger, Cloudera. The company has offices in NewYork and Tel Aviv.
- Mar 2021Series C$52M
- Dec 2020Series B$14M
#6
Series C · Tel Aviv, Tel Aviv · founded 2015 · 5 employees$53.5Mraised▾
AI virtual agent for customer experience. Its AI-powered platform enables enterprises to provide visual self-service and agent support, supporting first-call resolution, and call handling times. Features include AI virtual agent to understand, and guide customers through visual assistance, AI agent assistant to guide agents with visuals, voice, and text, and take actions to complete tasks, and visual platform for agents tools that allow human agents to collect data before calls, turn calls into videos, and capture data to create AI models.
- Oct 2020Series C$30M
- Dec 2018Series B$16M
- Oct 2018Series A—
- Jun 2017Series A$7.5M
#7
Seed · Tel Aviv, Tel Aviv · founded 2014 · 35 employees$8Mraised▾
Provider of AI-powered phone call agents for outbound and inbound communication. The platform offers tools for launching and optimizing phone campaigns at scale. It features capabilities such as warm call transfers, meeting scheduling, and lead verification. The system provides integrations to connect with business systems and sync contact data. It also includes analytics and experimentation features to analyze and optimize campaigns. The AI agents are designed for goal-driven conversation steering and multichannel communication.
- May 2022Seed$8M
#8
Acquired · Tel Aviv, Tel Aviv · founded 2019 · 34 employees$13Mraised▾
Provider of customer onboarding tools. The platform offers tools that help businesses in making customer onboarding in a simplified manner. It works by creating a customer hub that automates the onboarding, scheduling, and training works. It leverages AI technology for automating tasks and improves customer experience.
- Sep 2021Seed$13M
- Seed—
#9
Series A · Tel Aviv, Tel Aviv · founded 2012 · 2 employees$10.1Mraised▾
Beyond Verbal provides emotion analytics solution that extracts a set of emotion and character traits of individuals based on raw vocal intonations as they speak. Its solutions are used in market research to understand consumer emotions and attitudes. It is also used to track and measure emotional wellness to gain insights about patient's mental health. Company claims to have analyzed 2.5M voice sample and has 8 patent for the same. Solutions are available as APIs which can be integrated into different applications. It also has two mobile application namely Moodie and Empath to identify human emotion.
- Aug 2016Series A$3M
- Sep 2014Series A$3.3M
- Jul 2013Seed$1M
- May 2013Seed$2.8M
#10
Acqui-Hired · Tel Aviv, Tel Aviv · founded 2016 · 20 employees$4.5Mraised▾
Bonobo.ai provides personalized user engagement solutions primarily for chatbot users based on marketing automation and behavioral insights. Its dashboard analytics and insights provide a platform that can be used to segment, target, and re engage different chatbot users with different profiles and behaviors to deliver personalized engagement. It also pauses any conversation that is going wrong and handles the conversation by itself.
- Nov 2018Seed$4.5M
#11
Acquired · Herzliya, Tel Aviv · founded 1990 · 179 employees$4.5Mraised▾
Jacada is a software and services company which provide unified desktop and process optimization products for customer service and support. Jacada enables organizations to deliver customer self-service and agent-assisted interactions by implementing mobile, smart device, and web-based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools.
- Jan 2018Post IPO$4.5M
- Dec 2016Post IPO—
#12
Seed · Tel Aviv, Tel Aviv · founded 2012 · 40 employees$2.7Mraised▾
Toonimo offers a personalized onboarding walkthroughs. The platform uses human voice and graphical coach for personalized customer guidance for onboarding, support, and increasing conversions. It triggers individualized routines according to user data and user behavior. Provides users with an interactive website funnel flow with complete personalization. Specific walkthroughs based on referrer elements, form/field elements, APIs, location, and other custom variables. The editor includes a script management tool, drag-and-drop design elements, and advanced targeting options for user behavior triggers.
- Dec 2017Seed$232K
- Jul 2014Seed$2.5M
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Service Software coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Rohit lives in the feed. He covers what's moving right now — the funding rounds, launches and shifts breaking across the trade press — and ties them back to where the sector is heading.