Best Customer Success Management Companies in Sweden
The 35 best Customer Success Management companies in Sweden in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Nepa.
- ResearchAndMarkets.com
- MarketsandMarkets
Ranked: Best Customer Success Management companies in Sweden
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Recent signals |
|---|---|---|---|---|---|---|---|---|
| 1 | Nepa Customer insights provider to the retail, financial, transportation, and events industry | $162M | 171 mo ago | Public | — | 2006 | WordPressApple iCloud MailMicrosoft 365+17 | — |
| 2 | Planhat Platform offering customer success management software | $50M | 52 mo ago | Series A | Niklas Skog Co-Founder | 2015 | Framer SitesApple iCloud MailGoogle Workspace+24 | 1 launch |
| 3 | Sinch Provider of customer communications management platform | $12M | 59 mo ago | Public | Johan Hedberg Co-Founder | 2008 | DrupalSentryApple iCloud Mail+35 | 2 launchs · 1 partnership |
| 4 | Insert Coin Cloud-based gamification platform for customer onboarding and engagement | $5M | 51 mo ago | Series A | Jonathan Sterner Founder & CIO | 2012 | — | — |
| 5 | Ripe Provider of database services | $2M | 47 mo ago | Seed | Jonatan Dykert Co-Founder | 2021 | — | — |
| 6 | Wiraya Customer communication solutions for businesses | $1M | 102 mo ago | Series A | — | 2009 | WordPress Block EditorWordPressMySQL+27 | — |
| 7 | Geztio Reporting and visualization for hotels | $169K | 117 mo ago | Seed | Robert Norberg Co-Founder | 2014 | Node.jsVue.jsNuxt.js+10 | — |
| 8 | Netigate Cloud-based platform for employee engagement | — | 49 mo ago | Seed | — | 2005 | WordPressSentryMopinion+40 | — |
Top 9 Customer Success Management companies in Sweden
#1
Series A · Stockholm, Stockholm County · founded 2015 · 159 employees$50Mraised▾
Platform offering customer success management software. The platform provides software for customer success managers with features like customized playbooks, dashboard with client health, renewal, sales pipeline and other metrics with visual charts. With rules based reporting it send triggers on notable changes in customer metrics to engage with customer for upsell, crosssell and churn.
- Apr 2022Series A$50M
#2
Series A · Gothenburg, Vastra Gotaland County · founded 2012 · 26 employees$5.1Mraised▾
Insert Coin is a gamified customer onboarding and engagement platform. It provides a gamification platform to improve customer convesion, onboarding, engage, and retention. Stena, Fishbrain, Twiik, Winningtemp, Diet Doctor, and Chalmers University of Technology are some of its clients.
- Jun 2022Series A$4.6M
- Dec 2016Angel$543.9K
#3
Seed · Stockholm, Stockholm County · founded 2021 · 10 employees$2Mraised▾
Provider of database services
- Sep 2022Seed$2M
#4
Public · Stockholm, Stockholm County · founded 2008 · 7286 employees$12Mraised▾
Provider of customer communications management platform. It streamlines customer communication across message, voice, and email channels. It enables users to create and send personalized mobile message campaigns to the customers. It offers an omnichannel API to engage customers with personalized conversations on different channels. Features include verification APIs, video calling, and more.
- Sep 2021Post IPO—
- May 2021Post IPO$1.1B
- Dec 2020Post IPO$690M
- Nov 2020Post IPO—
#5
Public · Stockholm, Stockholm County · founded 2006 · 303 employees$162.4Mraised▾
Customer insights provider to the retail, financial, transportation, and events industry. Their solutions collate customer behavior data and business data and combine that with data from customer feedback surveys to derive actionable insights. The insights can be tracked and monitored on a platform called ActionHub, which is customized according to the industry utilizing it. Use cases include targeted promotions, initiation of monetization strategies, assortment and inventory optimization, and enhanced customer experience.
- Jun 2012PE$162.4M
#6
Series A · Stockholm, Stockholm County · founded 2009 · 33 employees$1.5Mraised▾
Customer communication solutions for businesses. It analyzes customer communications from various channels and stores in the cloud. It delivers personalized and optimized communications to each customer. It helps to manage churn by predicting customers actions and managing subscriptions by analyzing customer interactions.
- Mar 2018Grant (prize money)$2.5M
- Feb 2018Grant (prize money)$2.5M
- Apr 2016Series A$1.5M
#7
Seed · Ostersund, Jamtland County · founded 2014 · 11 employees$168.8Kraised▾
Gezt provides reporting and visualization solution for hotels. Its Viewer version is free for use. User can check number of overnight stays, arrivals, occupied rooms, population growth etc. Benchmarker predicts number of guests coming in the week, plan and optimize resources and purchases, occupancy rate etc. Analyzer version also includes accommodation reports, KPIs, custom calendars etc. and The Platform is to collect data in one place instead of various silos.
- Dec 2016Seed$168.8K
#8
Seed · Stockholm, Stockholm County · founded 2005 · 160 employees—raised▾
Cloud-based platform for employee engagement. The solutions offered are employee experience, a tool to conduct onboarding and exit employee surveys and the features include 360 employee feedback, employee engagement, employee satisfaction, onboarding surveys, etc. It is available on the subscription-based pricing model. Company solutions designed to gather feedback from customers, enabling businesses to make informed decisions.
- Aug 2022Seed—
#9
Seed · Stockholm, Stockholm County · founded 2008—raised▾
Provider of enterprise cloud communication solutions. It can provide these services through messaging or voice. Services include OTP distribution, booking and payment confirmations, appointment reminders, travel alerts, mobile vouchers. Provides SIM cards that can be used for any network operators around the globe.
- May 2011Seed—
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Success Management coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Riya reads income statements for fun. She covers the real money in a sector — revenue, growth, who actually earns — and never met a vague claim she didn't want a number for.