Zendesk

Cloud based customer service and engagement platform for businesses

placeSan Francisco, California, United States calendar_todayFounded 2007 groups69 employees language zendesk.com

Registered entities

Reputation

Customer rating 1.8 / 5 across 723 reviews.

Web presence

Audience by country — top 5 markets by share of visits.

CountryShare
United States36.3%
Brazil7.6%
United Kingdom5.4%
Japan4.9%
France3.5%

Innovation

50 patent families (24 granted) — focus: Physics & computing, Electricity & electronics; filing pace steady. Cited 656 times.

YearFilings
20153
20163
20174
20182
20197
202010
20215
202211
20238
20248
20259
20264

Investor mix

23 investors on record; lead investors include Redpoint Ventures.

Investor typeCountShare
Venture capital1670%
Private equity14%
Angel & family office14%
Bank & private debt29%
Other / undisclosed313%

Share of voice

Share of voice in United States: 44.9% of web traffic across its competitive set; worldwide: 46.2%.

Hiring activity

Hires continuously

151 roles tracked across 11 of the last 12 months

26 Sep 2026 · Experienced Remote Virtual Chat Assistant Customer Support Specialist with · All India

20 Aug 2026 · Remote Junior Cost Accountant · All India

6 Aug 2026 · Senior iOS Developer, Swift, Objective-C, REST · All India

28 Jul 2026 · Incident Manager · Taguig, Philippines

28 Jul 2026 · Staff Data Platform Engineer Pune Division (India) · Pune

Based on job postings tracked across public sources.

Coming soon