32 investors have funded 8 Customer Service Software companies head-officed in Mountain View, across 46 rounds (Apr 2000 – Mar 2026). They are ranked by how many Mountain View companies in this market they have actually backed.
"In Mountain View" describes the companies, not the investor: most of the money in any city comes from somewhere else, and the Where the money comes from section below shows exactly where it came from here.
Ranked by companies backed in this market and city, then by round count. "Led" counts rounds recorded with this investor as lead.
| # | Investor | Based in | Stages here | Companies | Rounds | Led | Latest | Portfolio total |
|---|---|---|---|---|---|---|---|---|
| 1 | Eniac Ventures | San Francisco, United States | Series ASeedSeries B | 1 | 4 | 1 | Jul 2024 | 165 |
| 2 | Village Global | San Francisco, United States | SeedSeries ASeries B | 1 | 3 | 1 | Mar 2022 | 188 |
| 3 | Accel | Palo Alto, United States | Series ASeed | 1 | 2 | 2 | Sep 2024 | 1,133 |
| 4 | General Catalyst | San Francisco, United States | Series ASeed | 1 | 2 | 2 | Sep 2024 | 855 |
| 5 | Battery Ventures | Boston, United States | Series ASeries C | 1 | 2 | 1 | Jul 2024 | 458 |
| 6 | Mayfield | Menlo Park, United States | Series B | 1 | 2 | — | Apr 2005 | 311 |
| 7 | USVP | Menlo Park, United States | Series B | 1 | 2 | — | Apr 2005 | 243 |
| 8 | TCV | Menlo Park, United States | Series B | 1 | 2 | — | Apr 2005 | 202 |
| 9 | Storm Ventures | Menlo Park, United States | SeedSeries A | 1 | 2 | 1 | May 2018 | 151 |
| 10 | Engineering Capital | Mountain View, United States | SeedSeries A | 1 | 2 | 1 | May 2018 | 33 |
| 11 | 11.2 Capital | San Francisco, United States | SeedSeries A | 1 | 2 | 1 | May 2018 | 27 |
| 12 | Foundation Capital | Palo Alto, United States | Series B | 1 | 1 | — | Feb 2008 | 346 |
| 13 | Enterprise Ireland | Dublin, Ireland | Seed | 1 | 1 | — | 429 | |
| 14 | Alchemist Accelerator | San Francisco, United States | Seed | 1 | 1 | 1 | May 2017 | 517 |
| 15 | Right Side Capital Management | San Francisco, United States | Seed | 1 | 1 | 1 | Jun 2016 | 358 |
| 16 | Blumberg Capital | San Francisco, United States | Series A | 1 | 1 | 1 | May 2018 | 138 |
| 17 | Mohr Davidow Ventures | San Mateo, United States | Series B | 1 | 1 | — | Feb 2008 | 118 |
| 18 | Adams Street Partners | Beijing, China | Series C | 1 | 1 | 1 | Jul 2024 | 150 |
| 19 | Prosus | Amsterdam, Netherlands | Series A | 1 | 1 | — | Mar 2026 | 121 |
| 20 | Act Venture Capital | Dublin, Ireland | Seed | 1 | 1 | 1 | Mar 2015 | 79 |
| 21 | Cross Creek | Salt Lake City, United States | Series C | 1 | 1 | 1 | Jul 2024 | 65 |
| 22 | Neotribe | Menlo Park, United States | Seed | 1 | 1 | 1 | Sep 2017 | 53 |
| 23 | Artiman | Palo Alto, United States | Series A | 1 | 1 | — | Apr 2013 | 39 |
| 24 | Array Ventures | San Francisco, United States | Seed | 1 | 1 | 1 | Sep 2017 | 37 |
| 25 | Delta Partners | San Francisco, United States | Seed | 1 | 1 | 1 | Mar 2015 | 28 |
| 26 | ArrowPath Venture Capital | Redwood City, United States | Series B | 1 | 1 | 1 | Apr 2005 | 14 |
| 27 | Milliways Ventures | Los Altos, United States | Seed | 1 | 1 | 1 | Sep 2017 | 17 |
| 28 | TransCosmos | Gardena, United States | Series B | 1 | 1 | — | Apr 2000 | 20 |
| 29 | Seabed VC | Saratoga, United States | Seed | 1 | 1 | 1 | Sep 2017 | 14 |
| 30 | Digicel Group | Kingston, Jamaica | Seed | 1 | 1 | 1 | Mar 2015 | 8 |
| 31 | Gunder | Redwood City, United States | Seed | 1 | 1 | 1 | Sep 2017 | 10 |
| 32 | BrightLoop | San Francisco, United States | Series C | 1 | 1 | — | Jul 2024 | 1 |
Head office of the investors on this page.
Rounds by stage — where in a company's life this money arrives.
Total disclosed size of each round, not one investor's share.
How active this market has been.
Customer Service Software companies head-officed in Mountain View that took money from these investors.
| Company | Backers | Rounds | Disclosed | Latest round |
|---|---|---|---|---|
| Passage AI passage.ai |
9 | 12 | $53.2M | Series A May 2018 |
| The Level thelevel.ai |
6 | 12 | $280M | Series C Jul 2024 |
| BeVocal bevocal.com |
5 | 8 | $220M | Series B Apr 2005 |
| Altocloud altocloud.com |
4 | 4 | $7M | Seed Mar 2015 |
| Nurix nurix.ai |
3 | 5 | $69.7M | Series A Mar 2026 |
| Helpstream helpstream.com |
2 | 2 | $17.2M | Series B Feb 2008 |
| ContextSmith contextsmith.com |
2 | 2 | $36K | Seed May 2017 |
| Kaybus kaybus.com |
1 | 1 | $6.5M | Series A Apr 2013 |
| Date | Investor | Company | Stage | Round size |
|---|---|---|---|---|
| Mar 2026 | Prosus | Nurix | Series A | $14.7M |
| Sep 2024 | AccelLED | Nurix | Series A | $15M |
| Sep 2024 | AccelLED | Nurix | Seed | $12.5M |
| Sep 2024 | General CatalystLED | Nurix | Series A | $15M |
| Sep 2024 | General CatalystLED | Nurix | Seed | $12.5M |
| Jul 2024 | Battery Ventures | The Level | Series C | $39.4M |
| Jul 2024 | BrightLoop | The Level | Series C | $39.4M |
| Jul 2024 | Adams Street PartnersLED | The Level | Series C | $39.4M |
| Jul 2024 | Eniac Ventures | The Level | Series C | $39.4M |
| Jul 2024 | Cross CreekLED | The Level | Series C | $39.4M |
| Mar 2022 | Village Global | The Level | Series B | $20M |
| Mar 2022 | Eniac Ventures | The Level | Series B | $20M |
| Aug 2021 | Eniac Ventures | The Level | Series A | $13M |
| Aug 2021 | Village Global | The Level | Series A | $13M |
| Aug 2021 | Battery VenturesLED | The Level | Series A | $13M |
| May 2018 | 11.2 Capital | Passage AI | Series A | $7.3M |
| May 2018 | Storm Ventures | Passage AI | Series A | $7.3M |
| May 2018 | Blumberg CapitalLED | Passage AI | Series A | $7.3M |
| May 2018 | Engineering Capital | Passage AI | Series A | $7.3M |
| Sep 2017 | Seabed VCLED | Passage AI | Seed | $3M |
Customer Service Software investors in other cities
Other markets in Mountain View