Customer Alliance

Provider of online platform for managing guest feedback and satisfaction metrics

placeBerlin, Berlin, Germany calendar_todayFounded 2009 groups77 employees language customer-alliance.com

Registered entities

Reputation

Customer rating 3.3 / 5 across 6 reviews.

Web presence

Audience by country — top 5 markets by share of visits.

CountryShare
Germany32.1%
France15.3%
Italy13.7%
Poland8%
Austria6.6%

Social engagement

Social engagement: 5.7K social following, 8 posts in the last 12 months — around the industry typical range.

Investor mix

11 investors on record; lead investors include HTGF, Mountain Partners, Logan Capital, K5 Ventures.

Investor typeCountShare
Venture capital655%
Angel & family office19%
Accelerator & incubator19%
Other / undisclosed327%

Share of voice

Share of voice in Germany: 100% of web traffic across its competitive set; worldwide: 79%.

Hiring activity

No recent openings observed

No roles tracked in the last 12 months

31 May 2025 · Junior Sales Manager in Hospitality SaaS (w/m/d) · Berlin

Based on job postings tracked across public sources.

Recent activity

30 Jun 2026
Event
AI Search Visibility Tool webinar with Nicholas Reid and Niklas Buschner
25 Jun 2026
Recognition
23 Jun 2026
Event
AI Search Visibility Tool webinar
Coming soon