Gladly

Customer service AI platform for radically efficient and personal experiences

placeSan Francisco, California, United States calendar_todayFounded 2014 groups138 employees language gladly.com

Registered entities

Reputation

Customer rating 3.2 / 5 across 1 reviews.

Web presence

Audience by country — top 5 markets by share of visits.

CountryShare
United States73.6%
Philippines20.4%
United Kingdom2.1%
Canada1.2%
Australia0.8%

Social engagement

Social engagement: 19.2K social following, 10 posts in the last 12 months — below the industry typical range.

Investor mix

13 investors on record; lead investors include New Enterprise Associates, GGV Capital, Greylock Partners, Future Fund.

Investor typeCountShare
Venture capital1077%
Private equity215%
Other / undisclosed18%

Share of voice

Share of voice in United States: 90.8% of web traffic across its competitive set; worldwide: 59.6%.

Recent activity

24 Jun 2026
Event
Customer Contact Week
23 Jun 2026
Event
Customer Contact Week party
17 Jun 2026
Event
Customer Contact Week
Coming soon