Gladly

Customer service AI platform for radically efficient and personal experiences

placeSan Francisco, California, United States calendar_todayFounded 2014 groups138 employees language gladly.com

Registered entities

Reputation

Customer rating 3.2 / 5 across 1 reviews.

Web presence

Top audience: United States 73.6%, Philippines 20.4%, United Kingdom 2.1%, Canada 1.2%, Australia 0.8%.

Social engagement

Social engagement: 19.2K social following, 10 posts in the last 12 months — below the industry typical range.

Share of voice

Share of voice in United States: 90.8% of web traffic across its competitive set; worldwide: 59.6%.

Recent activity

24 Jun 2026
Event
Customer Contact Week
23 Jun 2026
Event
Customer Contact Week party
17 Jun 2026
Event
Customer Contact Week
Coming soon