Incontact

AI-powered customer experience automation solutions for efficient and profitable customer engagement

placeMidvale, Utah, United States calendar_todayFounded 1997 groups1,123 employees language incontact.com

Registered entities

Reputation

Customer rating 1.3 / 5 across 277 reviews.

Web presence

Audience by country — top 5 markets by share of visits.

CountryShare
United States89.9%
Canada2.9%
Philippines2.3%
Mexico1.7%
India0.7%

Innovation

55 patent families (47 granted) — focus: Electricity & electronics, Physics & computing; filing pace slowing. Cited 1,339 times.

YearFilings
20143
20154
20161
20173
20193
20206
20217
202212
202320
202411
20255
20261

Investor mix

1 investor on record.

Investor typeCountShare
Other / undisclosed1100%

Share of voice

Share of voice in United States: 16.4% of web traffic across its competitive set; worldwide: 10.8%.

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