Innovation
42 patent families (24 granted) — focus: Physics & computing, Electricity & electronics, Human necessities; filing pace dormant. Cited 1,176 times.
| Year | Filings |
|---|---|
| 2012 | 7 |
| 2013 | 7 |
| 2014 | 5 |
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 1 |
Multichannel contact center interaction analytics software
42 patent families (24 granted) — focus: Physics & computing, Electricity & electronics, Human necessities; filing pace dormant. Cited 1,176 times.
| Year | Filings |
|---|---|
| 2012 | 7 |
| 2013 | 7 |
| 2014 | 5 |
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 1 |