Best Customer Service Software Companies in Gujarat, India
The 33 best Customer Service Software companies in Gujarat, India in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: Rootle.
Ranked: Best Customer Service Software companies in Gujarat
| # | Company | Disclosed funding | Last round | Stage | Founder | Founded | Tech stack | Recent signals |
|---|---|---|---|---|---|---|---|---|
| 1 | Rootle Provider of voice AI platform for customer support and recruitment | $200K | 40 mo ago | Seed | Naresh Prajapati Founder & CSO | 2020 | WordPressZohoMySQL+18 | — |
| 2 | Desku Platform offering contact center solutions | $120K | 30 mo ago | Seed | Gaurav Nagani Founder | 2022 | WordPressMySQLRedis+11 | — |
| 3 | 11za Provider of WhatsApp Business API solutions for customer relationship management | $74K | 40 mo ago | Seed | Garvitkumar Choraria Co-Founder & CTO | 2022 | WordPressMySQLPHP+25 | — |
| 4 | ActPlease Customer Service Software solution | — | — | Unfunded | Parth Shah Founder & Director | 2014 | Windows ServerMicrosoft ASP.NETBootstrap+5 | — |
| 5 | Aicubix Provider of WhatsApp Business API marketing and automation tools | — | — | Unfunded | Jaimin Prajapati Founder | 2024 | — | — |
| 6 | Beatle Analytics Customer feedback analytics solution | — | — | Unfunded | Sidharth Jugran Founder & CEO | 2015 | PHPCodeIgniterBootstrap+15 | — |
| 7 | Botbaba Cloud-based chatbot builder platform | — | — | Unfunded | Pratik Malhotra Founder | 2018 | Windows ServerGoogle Sign-inBootstrap+13 | — |
| 8 | Brainasoft Provider of AI based voice recognition software for computer control | — | — | Funding Raised | — | 2010 | WordPressMySQLPHP+12 | — |
Top 3 Customer Service Software companies in Gujarat
#1
Seed · Rajkot, Gujarat · founded 2022$120Kraised▾
Platform offering contact center solutions. It is a helpdesk support software that will help in customer care services through its features like Ticketing System, Live Chat, Knowledge Base, and various useful integrations. Provides automated responses to the common requests.
- Apr 2024Seed$120K
#2
Seed · Ahmedabad, Gujarat · founded 2020$200Kraised▾
Rootle.ai is a Voice AI platform that enables enterprises to automate sales, customer support, and recruitment conversations across inbound and outbound voice channels. Rootle deploys production-grade voice AI agents that handle high-volume calls with consistency, accuracy, and reliability. The platform is designed to understand caller intent, manage end-to-end conversations, and execute predefined business workflows in real time. Rootle’s voice agents can qualify leads, resolve routine support requests, conduct follow-ups, and perform initial candidate screening, while maintaining a natural and compliant conversational experience. Built for enterprise environments, Rootle integrates seamlessly with existing CRM, support, and HR systems. It provides operational visibility, measurable outcomes, and cost efficiencies by reducing manual effort and scaling voice operations without proportional increases in headcount.
- 2023Seed$200K
#3
Seed · Surat, Gujarat · founded 2022$74.3Kraised▾
Provider of WhatsApp Business API solutions for customer relationship management. The platform offers tools for businesses to streamline customer engagement and manage communications. Features include personalized notifications, business promotion, customer inquiry responses, and customer support. The system centralizes customer interactions, offering automation and sales-driven functionalities for business growth.
- Jun 2023Angel$15.5K
- Mar 2023Seed$58.7K
Funding & investor landscape
Notable founders
Market landscape — 10 sub-themes by coverage
Share of Customer Service Software coverage by sub-theme.
Regulatory-risk over time rising
Funding & growth over time
funding rising · growth rising
Common questions
Riya reads income statements for fun. She covers the real money in a sector — revenue, growth, who actually earns — and never met a vague claim she didn't want a number for.