Company lists
The Uttar Pradesh edition · 2026

Customer service softwarecompanies in Uttar Pradesh

Contact center, chatbots, AI & voice agents, CRM & customer management, messaging & marketing and more: the companies building customer service software in Uttar Pradesh, with their founders, funding, team size and business models.

60 company profiles24 with reported revenue4 with recorded fundingOctober 2026 edition

Recent customer service software business events in India

Funding, M&A, contract wins and launches involving 1,046 customer service software companies in India, last 24 months: 22 launches · 11 funding rounds · 6 M&A deals · 2 Contracts. Newest first; companies and investors link to their Fliar profiles. Latest event in our news feed: Apr 2026.

FundingSeries A

AARU

Aaru Raises $80M Series A for Synthetic Consumer and Political Research

M&AAcquisition · Announced

Exotel acquires Dubverse

Exotel has acquired the core team of voice AI startup Dubverse

Telecommunications
ContractTechnology

Dubverse · client: Exotel

Exotel has acqui-hired the core team of voice AI startup Dubverse, including co-founders Anuja Dhawan and Varshul Gupta, to focus on conversational intelligence.

Voice AI
Funding

Bolna

Y-Combinator-backed Bolna raised $6.3 million,

Investors Y combinator
Voice AI
FundingMulti-tiered round

AARU

Aaru is another startup, founded in March 2024, that got a $1 billion headline valuation through a deal involving multiple investment tiers.

Investors Na
AI
LaunchHarmony

Exotel

As enterprises across the Middle East fast-track AI adoption in customer experience, Exotel has announced the regional launch of Harmony, its AI-powered, human-assisted CX orchestration…

CX orchestration platform
LaunchZoho ERP

Zoho

Kumbakonam, January 23 Zoho, a global technology company headquartered in Chennai, today launched Zoho ERP, a comprehensive enterprise resource planning solution for Indian businesses,…

Enterprise Resource Planning (ERP) Solution
LaunchFreddy

Freshworks

Freshworks’ AI platform, Freddy, has gained significant traction since launch, with more than 6,000 customers paying for AI-powered solutions.

AI platform
FundingSeries D

Arya

With farmers facing greater climate‑related threats to their livelihoods, the company is expanding its services with funding from climate‑focused GEF Capital Partners, a spinout from the…

Agtech
M&AAcquisition · Completed

Zoho acquires Asimov robotics

Zoho has acquired Asimov Robotics, a 13-year-old robotics startup, as part of its broader effort to deepen its research and development capabilities in robotics and other advanced…

Robotics
M&AAcquisition · Announced

Freshworks acquires Firehydrant

Freshworks has signed a definitive agreement to acquire FireHydrant, an AI-powered incident management platform, with the deal expected to close in its first fiscal quarter of 2026.

IT Operations
LaunchSureMatch

Impactsure technologies

Impactsure Technologies, a leading global provider of AI-driven solutions for banking and financial services, today announced the launch of SureMatch, its next-generation Agentic AI…

Agentic AI platform for Global Trade
LaunchAI-powered Post Call Analytics

Acefone

Acefone, a leading cloud communication platform, announced the launch of AI-powered Post Call Analytics.

Post-Call Analytics
LaunchInterakt

Haptik

Haptik, a Reliance Jio Platforms subsidiary and conversational AI company, has launched a new 'AI for All' initiative, offering enterprise-grade AI Agents to small and medium businesses…

CRM, marketing, and support automation platform
M&AAcquisition · Announced

NICE Ltd acquires Cognigy

Eurazeo announces the sale of its stake in Cognigy to NICE Ltd for an amount valued at $955 million.

Conversational AI
LaunchVahana Hub

Decimal technologies

Decimal Technologies announced the strategic revamp of Vahana Hub into a public marketplace of APIs and composable apps.

Public marketplace of APIs and composable apps
LaunchKapture EX

Kapture Cx

Kapture CX, India’s leading GenAI-powered CX automation platform has recently announced the launch of Kapture EX, an AI-first solution that unifies workflows, communication and…

AI-first enterprise CX platform
ContractSupply

Kapture · client: Permacast

Climate technology company Kapture has entered into a supply agreement with precast concrete manufacturer Permacast to permanently store carbon dioxide captured from diesel engines in…

Climate Technology
LaunchAgentic AI solutions

Wolken Software

Wolken Software is set to build on its momentum with the launch of new Agentic AI solutions in 2025.

LaunchCoffee Table Book

Locobuzz

Locobuzz also launched an exclusive Coffee Table Book depicting its transformation, presence in the industry, and future of digital customer interactions.

Publication
M&AAcquisition · Announced

DataLens acquires Oneclick technologies

Datalens, a global data engineering and AI solutions company, announced an acquisition of OneClick Technologies, a niche GenAI and CX solution provider, in a strategic move to bring an…

GenAI and CX solutions
LaunchDynamic PoPs

Arya

Aryaka has added dynamic PoPs to meet customers’ connectivity and regulatory compliance needs.

Network Infrastructure
M&AAcquisition · Announced

DataLens acquires Oneclick technologies

Datalens, a global data engineering and AI solutions company, announced an acquisition of OneClick Technologies, a niche GenAI and CX solution provider, in a strategic move to bring an…

GenAI and CX solution provider
FundingGrowth-stage

Mihup

conversation intelligence platform Mihup with $5.92 million funding.

Conversation Intelligence
LaunchConVox Call Center Solution

Deepija Telecom

Deepija Telecom, a leader in communication solutions, announces the launch of its new version of ConVox Call Center Solution, designed to help businesses streamline operations and…

Call Center Solution

Customer service software companies in Uttar Pradesh, by revenue

Browse customer service software companies in Uttar Pradesh by reported revenue, one-year revenue growth, revenue model, age and stage. The 24 companies below are the largest by their most recent reported revenue among 24 customer service software companies in Uttar Pradesh that have filed a figure in the last four years. Every figure keeps its own reporting period, so compare periods before comparing amounts.

Showing 24 of 24

Platform offering an AI-based chatbot

Chatbots
₹56.16 crFY 2024-25
+33%2024–2025
5+89% 12 mo to Aug 2024LinkedIn · Oct 2026
5 yr2021
0none in 3 months

Provider of AI-powered voice agents and customer support automation platform

Customer service software
₹43.74 crFY 2024-25
+65%2024–2025
844LinkedIn · Jul 2026
12 yr2014
0none in 3 months

Provider of an AI-powered customer experience platform

Customer service software
₹42.75 crFY 2024-25
+28%2024–2025
168+9% 12 mo to Sep 2024LinkedIn · Jul 2026
8 yr2018
4postings · last posted Sep 2026

Provider of cloud based IVR system for customer support

Customer service software
₹39.13 crFY 2024-25
+26%2024–2025
2-89% 12 mo to Apr 2023LinkedIn · Jul 2026
13 yr2013
0none in 3 months

Voice technology leveraging Digital Marketing & Consumer Services

Business intelligence
₹33.77 crFY 2024-25
+40%2024–2025
22LinkedIn · Jul 2026
11 yr2015
1postings · last posted Sep 2026

Cloud tools enabling communication with customers and clients

Customer service software
₹16.69 crFY 2021-22
Not reported
66+61% 12 mo to Sep 2024recorded Sep 2024
14 yr2012
0none in 3 months

Offers contact center solutions for enterprises

Customer service software
₹11.86 crFY 2024-25
+17%2024–2025
58+46% 12 mo to Sep 2024LinkedIn · Jul 2026
22 yr2004
0none in 3 months

Cloud-based telecommunications management software provider

Customer service software
₹7.09 crFY 2024-25
+8%2024–2025
120LinkedIn · Jul 2026
10 yr2016
0none in 3 months

AI-driven cloud communications platform for managing customer experience journey

Telecom operators
₹6.25 crFY 2024-25
+22%2024–2025
3LinkedIn · Jul 2026
15 yr2011
0none in 3 months

Platform offering contact center solutions

Customer service software
₹6.24 crFY 2024-25
+116%2024–2025
3LinkedIn · Jul 2026
10 yr2016
0none in 3 months

IVR and contact center solutions to government and private sector enterpises

Customer service software
₹5.87 crFY 2024-25
+22%2024–2025
32-20% 12 mo to Sep 2024LinkedIn · Jul 2026
24 yr2002
0none in 3 months

Provider of cloud telephony, CPaaS, and CCaaS solutions with SMS, voice, and IVR services

Customer service software
₹4.38 crFY 2024-25
+28%2024–2025
26LinkedIn · Jul 2026
8 yr2018
0none in 3 months · last posted Jun 2026

Conversational AI solutions for customer experiences and business operations

Customer service software
₹2.89 crFY 2024-25
+31%2024–2025
—Not available
12 yr2014
0none in 3 months

IVRS and lead management solution

Customer service software
₹88.24 lakhFY 2024-25
+17%2024–2025
3LinkedIn · Jul 2026
13 yr2013
0none in 3 months · last posted Mar 2026

Cloud hosted telephony solutions

Customer service software
₹65.91 lakhFY 2024-25
-7%2024–2025
11LinkedIn · Jul 2026
14 yr2012
0none in 3 months

Bulk SMS and cloud telephony services provider

Customer service software
₹49.28 lakhFY 2024-25
+13%2024–2025
40LinkedIn · Jul 2026
17 yr2009
0none in 3 months

Business automation platform for enterprises

Customer service software
₹19.29 lakhFY 2024-25
+1059%2024–2025
5LinkedIn · Jul 2026
3 yr2023
0none in 3 months

Helpdesk and Email management software for customer service management

Customer service software
₹10.30 lakhFY 2024-25
+785%2024–2025
7LinkedIn · Jul 2026
18 yr2008
0none in 3 months

AI powered voice agents for sales & customer service

Customer service software
₹9.30 lakhFY 2024-25
Not reported
3LinkedIn · Jul 2026
3 yr2023
0none in 3 months

Provider of AI and cognitive computing-based chatbots for customer engagement

Chatbots
₹8.43 lakhFY 2024-25
Not reported
11LinkedIn · Jul 2026
7 yr2019
1postings · last posted Sep 2026

Platform capturing emotional signals from employees

Chatbots
₹4.16 lakhFY 2024-25
-76%2024–2025
2LinkedIn · Jul 2026
4 yr2022
0none in 3 months

Provider of AI-powered customer support solutions across multiple channels

Customer service software
₹1.05 lakhFY 2024-25
Not reported
—Not available
2 yr2024
0none in 3 months

Operator of domain parking services and related resources and information

E-commerce enablers
₹0.91 lakhFY 2021-22
Not reported
—Not available
9 yr2017
0none in 3 months

Cloud communication management solution for sales and customer service

Customer success management
₹0.67 lakhFY 2024-25
Not reported
308LinkedIn · Jul 2026
15 yr2011
7postings · last posted Aug 2026
24 of 60 companies shown here · the full list is on Radar
Fliar Radar

Explore all 60 customer service software companies in Uttar Pradesh on Radar

This page shows the top 24. Radar has the complete, filterable list with contacts and live company signals.

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  • Every company, not just 50All 60 customer service software companies in Uttar Pradesh, filterable by stage, funding, team size, revenue model and age.
  • Founders and decision-makersLeadership teams with roles and verified LinkedIn profiles, ready for outreach.
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Explore customer service software companies in Uttar Pradesh by what you are looking for

Find top customer service software companies in Uttar Pradesh, from customer support software and contact center tools to customer management software for small business. Browse customer service software providers, AI voice agent builders and customer care startups in Uttar Pradesh.

7 ways to explore customer service software in Uttar Pradesh

Contact center & customer support softwareChatbot & live chat platformsAI customer service & voice agent companiesCustomer management & CRM softwareWhatsApp, SMS & customer messaging platformsCustomer service software startups in Uttar Pradesh

Contact center & customer support software

Cloud telephony, IVR and ticketing tools that help teams handle customer support.

  1. SwiftChat

    Platform offering an AI-based chatbot

    Chatbots
    See in list
  2. SquadStack

    Provider of AI-powered voice agents and customer support automation platform

    Customer service software
    See in list
  3. Rezo.ai

    Provider of an AI-powered customer experience platform

    Customer service software
    See in list
  4. VAgent

    Provider of cloud based IVR system for customer support

    Customer service software
    See in list
  5. eAssistance Pro

    Cloud tools enabling communication with customers and clients

    Customer service software
    See in list

Chatbot & live chat platforms

Chatbot builders and live chat software that answer customers automatically.

  1. SwiftChat

    Platform offering an AI-based chatbot

    Chatbots
    See in list
  2. SquadStack

    Provider of AI-powered voice agents and customer support automation platform

    Customer service software
    See in list
  3. Voxomos

    Conversational AI solutions for customer experiences and business operations

    Customer service software
    See in list
  4. KarvaTech

    Business automation platform for enterprises

    Customer service software
    See in list
  5. Thrifty AI

    Provider of AI and cognitive computing-based chatbots for customer engagement

    Chatbots
    See in list

AI customer service & voice agent companies

Companies using AI, cognitive computing and voice agents to automate customer calls and conversations.

  1. SquadStack

    Provider of AI-powered voice agents and customer support automation platform

    Customer service software
    See in list
  2. Rezo.ai

    Provider of an AI-powered customer experience platform

    Customer service software
    See in list
  3. Phoneme Solutions

    Voice technology leveraging Digital Marketing & Consumer Services

    Business intelligence
    See in list
  4. Thrifty AI

    Provider of AI and cognitive computing-based chatbots for customer engagement

    Chatbots
    See in list
  5. weya AI

    Provider of AI-powered customer support solutions across multiple channels

    Customer service software
    See in list

Customer management & CRM software

CRM, lead management and customer success tools for managing customer relationships.

  1. IVR Guru

    IVRS and lead management solution

    Customer service software
    See in list
  2. 1hour

    Operator of domain parking services and related resources and information

    E-commerce enablers
    See in list
  3. Archiz Solutions

    Cloud-based customizable CRM software

    Customer service software
    Website
  4. CallerSpot

    Cloud based business call management solutions

    Customer service software
    Website
  5. Antiqq

    Whatsapp based customer engagement platform

    Customer success management
    Website

WhatsApp, SMS & customer messaging platforms

Messaging and voice marketing platforms used to reach and support customers.

  1. KarvaTech

    Business automation platform for enterprises

    Customer service software
    See in list
  2. MyOperator

    Cloud communication management solution for sales and customer service

    Customer success management
    See in list
  3. PharynxAI

    AI-based voice marketing software solution provider

    Marketingtech
    Website
  4. Antiqq

    Whatsapp based customer engagement platform

    Customer success management
    Website
  5. Telemo

    AI-driven cloud communications platform for managing customer experience journey

    Telecom operators
    See in list

Customer service software startups in Uttar Pradesh

Newer customer service software companies founded in recent years.

  1. SwiftChat

    Platform offering an AI-based chatbot

    Chatbots
    See in list
  2. KarvaTech

    Business automation platform for enterprises

    Customer service software
    See in list
  3. Pulastya

    AI powered voice agents for sales & customer service

    Customer service software
    See in list
  4. TechnoDecibel

    Platform capturing emotional signals from employees

    Chatbots
    See in list
  5. weya AI

    Provider of AI-powered customer support solutions across multiple channels

    Customer service software
    See in list
17 companies in Uttar Pradesh

Customer service software companies hiring in Uttar Pradesh

Customer service software companies with open roles right now.

  1. Rezo.ai

    Provider of an AI-powered customer experience platform

    Customer service software
    See in list
  2. Phoneme Solutions

    Voice technology leveraging Digital Marketing & Consumer Services

    Business intelligence
    See in list
  3. Mishtel

    Provider of cloud telephony, CPaaS, and CCaaS solutions with SMS, voice, and IVR services

    Customer service software
    See in list
  4. IVR Guru

    IVRS and lead management solution

    Customer service software
    See in list
  5. Thrifty AI

    Provider of AI and cognitive computing-based chatbots for customer engagement

    Chatbots
    See in list
9 companies in Uttar Pradesh
Mobile reach

Top 5 customer service software apps from Uttar Pradesh

The most-installed Android apps published by customer service software companies headquartered in Uttar Pradesh — 2.0M installs between them. 5 companies on this page publish at least one app; each company (legal entity) appears once, with its most-installed app.

1 of 5
1

SquadStack Telesales Partner

by SquadStack

Installs2.0M
Rating3.8615K ratings
Installs, year on year+16%
Last updatedApr 2026
View on Google Play ↗
SquadStack Telesales Partner screenshot 1SquadStack Telesales Partner screenshot 2SquadStack Telesales Partner screenshot 3SquadStack Telesales Partner screenshot 4SquadStack Telesales Partner screenshot 5SquadStack Telesales Partner screenshot 6
4

Contaque Mobili

by Contaque

Installs3K
Rating—
Last updatedMay 2026
View on Google Play ↗
Contaque Mobili screenshot 1Contaque Mobili screenshot 2Contaque Mobili screenshot 3Contaque Mobili screenshot 4Contaque Mobili screenshot 5Contaque Mobili screenshot 6
The business behind the activity

Customer service software financials in Uttar Pradesh

Revenue, profit and growth from the filed annual accounts of 21 customer service software companies in Uttar Pradesh for FY24-25 — 21 of the 60 companies on this page file accounts with the Ministry of Corporate Affairs. The five largest earn 84% of the revenue, so medians describe the typical company better than totals.

combined revenue, FY24-25₹243.71 cr

21 companies filing accounts

combined net profit−₹48.38 cr

-19.9% aggregate margin

are profitable62%

13 of 21 companies

median revenue~₹2.9 cr

the typical company

median revenue growth+27%

into FY24-25

earned by the top five84%

revenue concentration

Six-year view

Combined revenue of filing companies

₹39.88 crFY19-2012 filers
₹53.55 crFY20-2113 filers
₹81.59 crFY21-2214 filers
₹172.71 crFY22-2317 filers
₹181.34 crFY23-2418 filers
₹243.71 crFY24-2521 filers

The number of companies filing changes each year; the three-year cohort below compares like with like.

Like-for-like

The same 16 companies over three years

+41%
FY22-23₹172.71 cr−₹7.57 cr net
FY23-24₹181.15 cr−₹59.74 cr net
FY24-25₹243.35 cr−₹47.37 cr net

Companies with accounts for all three years, so growth is not an artefact of who filed.

Scale and profit

Bigger companies are far more often profitable

Under ₹1 cr944% profitable
₹1–10 cr786% profitable
₹10–100 cr560% profitable
₹100–1,000 cr0—
Over ₹1,000 cr0—

Companies by FY24-25 revenue. Bars show how many companies sit in each band.

Momentum

How fast revenue moved into FY24-25

Shrinking2
0–20%2
20–50%9
50–100%2
Doubled+3

18 companies with accounts for both years; median growth +27%.

Profitability

Profit is concentrated at the top

13profitable
8loss-making
-19.9%aggregate margin
1.5%median margin

The aggregate margin is pulled up by a few large filers; the median shows the typical company.

Growth leaders · ₹10 cr+ revenue

Fastest growing, FY24-25

CompanyGrowthRevenue
SquadStackSQUADRUN SOLUTIONS PRIVATE LIMITED+65%₹43.74 cr
Phoneme SolutionsPHONEME SOLUTIONS PRIVATE LIMITED+40%₹33.77 cr
Rezo.aiCORRZ TECHNOSOLUTIONS PRIVATE LIMITED+28%₹42.75 cr
SwiftChatCONVEGENIUS DIGITAL INDIA SERVICES PRIVATE LIMITED+25%₹47.02 cr
VAgentQUADRAFORT TECHNOLOGIES LIMITED+21%₹37.17 cr
Profit leaders · ₹10 cr+ revenue

Highest net margins, FY24-25

CompanyMarginRevenue
Phoneme SolutionsPHONEME SOLUTIONS PRIVATE LIMITED5.5%₹33.77 cr
VAgentQUADRAFORT TECHNOLOGIES LIMITED4.7%₹37.17 cr
Rezo.aiCORRZ TECHNOSOLUTIONS PRIVATE LIMITED3.1%₹42.75 cr
Inside the industry

Sub-sectors compared, FY24-25

Sub-sectorCompaniesRevenueMedian revenueProfitableMargin
Customer service software14₹156.51 cr~₹3.6 cr79%-21.0%
Leaders

Largest customer service software companies by revenue, FY24-25

Company · legal entityRevenueNet resultMarginGrowth
SwiftChatCONVEGENIUS DIGITAL INDIA SERVICES PRIVATE LIMITED₹47.02 cr−₹20.36 cr-43.3%+25%
SquadStackSQUADRUN SOLUTIONS PRIVATE LIMITED₹43.74 cr−₹37.21 cr-85.1%+65%
Rezo.aiCORRZ TECHNOSOLUTIONS PRIVATE LIMITED₹42.75 cr₹1.31 cr3.1%+28%
VAgentQUADRAFORT TECHNOLOGIES LIMITED₹37.17 cr₹1.75 cr4.7%+21%
Phoneme SolutionsPHONEME SOLUTIONS PRIVATE LIMITED₹33.77 cr₹1.87 cr5.5%+40%
ContaqueAVIS ESOLUTIONS PRIVATE LIMITED₹8.73 cr₹2.15 lakh0.2%+25%
TelemoSTARTELE TECH PRIVATE LIMITED₹6.25 cr₹3.78 cr60.5%+22%
Express IVRSMS CLOUD TECHNOLOGIES PRIVATE LIMITED₹6.24 cr₹23.64 lakh3.8%+116%
Spark TGSPARK TG INFO PRIVATE LIMITED₹5.87 cr₹30.86 lakh5.3%+22%
MishtelMISHTEL SERVICES PRIVATE LIMITED₹4.38 cr₹4.45 lakh1.0%+28%
Some figures are available to Radar members.Log in to Radar to see every figure

Standalone annual accounts filed with the Ministry of Corporate Affairs. Brands that share one legal entity are shown together and counted once.

For investors and data teams

Put this intelligence into your own tools

The figures on this page come from Fliar’s company, funding and MCA filings data. Use it through the Investor Intelligence API and MCA financials feeds, or explore every company, filing and investor in Radar.

Capital & corporate activity

Customer service software funding and M&A across India

278 recorded equity rounds have gone to 1,046 customer service software companies in India — how much, at which stage, into which sub-sectors, from whom, and how Uttar Pradesh compares. Debt, IPO and grant rounds are excluded.

equity rounds, last 12 months2

US$5.50m

equity rounds, last 24 months13

US$28.27m

raised over five yearsUS$278.35m

112 rounds in India

M&A deals, India6

last 24 months

Capital by year

Equity funding into customer service software in India

amount rounds
$114m201826
$154m201922
$26m202026
$107m202131
$76m202226
$47m202322
$24m202424
$19m20257
$5.5m20262

Bars show US$ raised; the number under each year is equity rounds. 2026 is year to date. The peak year was 2019, with US$154.09m across 22 rounds.

The funding ladder · five years

Rounds and typical cheque by stage

AngelUS$3.04m17 rounds · median US$61k
SeedUS$45.64m70 rounds · median US$459k
Series AUS$78.33m17 rounds · median US$4.00m
Series BUS$76.35m6 rounds · median US$14.22m
Series CUS$35.00m1 rounds · median US$35.00m
Series D+US$40.00m1 rounds · median US$40.00m
Where the money went · five years

Most-funded sub-sectors

Customer service softwareUS$203.96m49 rounds · 27 companies
ChatbotsUS$32.68m20 rounds · 13 companies
Natural language processingUS$12.75m8 rounds · 4 companies
Customer success managementUS$10.65m9 rounds · 4 companies
Generative aiUS$6.14m2 rounds · 1 companies
Insurance itUS$3.48m3 rounds · 1 companies
E-commerce enablersUS$3.36m6 rounds · 1 companies
Corporate activity · last 24 months

M&A in India

6Acquisition

Most active acquirers

  1. DataLens2
  2. Exotel1
  3. Zoho1
  4. Freshworks1
  5. NICE Ltd1

Most acquired or merged

  1. Oneclick technologies2
  2. Dubverse1
  3. Asimov robotics1
  4. Firehydrant1
  5. Cognigy1

Each deal appears in the events strip at the top of the page.

Customer service software funding in Uttar Pradesh

4 customer service software companies in Uttar Pradesh have recorded equity funding, US$25.61m in total. Totals and round dates describe the historical record; they are not current valuations.

Founders and momentum in Uttar Pradesh

Meet the people behind customer service software companies in Uttar Pradesh. 41 of 60 companies list founders or leaders; where a public LinkedIn profile matches exactly, the expanded profile shows the photo, headline, location and education.

Explore Uttar Pradesh customer service software companies by sub-sector

The most common specialisations among customer service software companies in Uttar Pradesh. Open a company to see what it sells, who runs it and how far it has come.

Keep exploring customer service software in India and nearby markets.

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