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Radar · Customer Service Software in Noida

Best Customer Service Software Companies in Noida, India

The 47 best Customer Service Software companies in Noida, India in 2026, ranked by funding and momentum. Funding, investors, founders, valuation, tech stack and live signals. Top: SquadStack.

47companies tracked
$57.3Mdisclosed funding
0unicorns
6have raised

Ranked: Best Customer Service Software companies in Noida

#CompanyRevenueDisclosed fundingEmployeesFoundedTech stackWeb popularityRecent signals
1ACL
Omnichannel customer communication management solutions
74Growth top 23%Moat top 26%Fin. health top 28%Market top 31%
All 8 signals ▾
Growthtop 23%
Moattop 26%
Fin. healthtop 28%
Markettop 31%
Fundingtop 39%
Globalbottom 43%
Techbottom 38%
Newsbottom 36%
Growth: Revenue +54% YoY
Moat: Top 1% by revenue among 170 tracked Customer Service Software companies · Editorial + unicorn rating 5/10
rank vs industry peers · Fliar Intelligence Index 74/100
$113M
FY2022
$7M5072000———
2SwiftChat
Platform offering an AI-based chatbot
$7M
FY2025
—2892021UbuntuBootstrapApache HTTP Server+9Top 1M—
3UVdesk
Online customer support and ticket management software
$6M
FY2025
—4522010WordPressMySQLPHP+18Top 1M—
4SquadStack
Provider of AI-powered voice agents and customer support automation platform
78Moat top 21%Funding top 26%Talent top 28%Growth top 33%
All 9 signals ▾
Moattop 21%
Fundingtop 26%
Talenttop 28%
Growthtop 33%
Markettop 34%
AItop 45%
Fin. healthtop 46%
Techtop 48%
Globalbottom 45%
Moat: Top 6% by revenue among 170 tracked Customer Service Software companies · 9 curated direct competitors tracked
Funding: Raised $24.9M across 4 rounds · 4 rounds over 11 yrs (0.4/yr)
rank vs industry peers · Fliar Intelligence Index 78/100
$5M
FY2025
$25M—2014WebflowGSAPMicrosoft Clarity+20Top 1M—
5Rezo.ai
Provider of an AI-powered customer experience platform
$5M
FY2025
$282K125
125 → 168 (+34%)
2018Webflow EcommerceWebflowZoho+24Top 5M1 award
6Fonada
Provider of cloud communication platform as a service (CPaaS) solutions
$5M
FY2025
—65
65 → 73 (+12%)
2014ZohoPHPUbuntu+24Top 5M2 job openings · 1 internship · 2 launchs
7VAgent
Provider of cloud based IVR system for customer support
$5M
FY2025
—12013———
8Phoneme Solutions
Voice technology leveraging Digital Marketing & Consumer Services
$4M
FY2025
——2015———
9eAssistance Pro
Cloud tools enabling communication with customers and clients
$2M
FY2022
—662012———
10Contaque
Offers contact center solutions for enterprises
$1M
FY2025
—35
35 → 58 (+66%)
2004WordPressMySQLPHP+16Top 10M—
11Callerdesk
Cloud-based telecommunications management software provider
$839K
FY2025
——2016Node.jsZohoHeadless UI+21Top 100k—
12Telemo
AI-driven cloud communications platform for managing customer experience journey
$739K
FY2025
—192011———
13Express IVR
Platform offering contact center solutions
$738K
FY2025
——2016WordPressMySQLPHP+19Top 50M—
14Spark TG
IVR and contact center solutions to government and private sector enterpises
$695K
FY2025
—24
24 → 32 (+33%)
2002Node.jsRadix UITailwind CSS+19Top 10M—
15Mishtel
Provider of cloud telephony, CPaaS, and CCaaS solutions with SMS, voice, and IVR services
$518K
FY2025
——2018BootstrapLiteSpeedCloudflare+16Top 10M1 job opening · 1 internship
16Vert-Age
Cloud-based call center software solution
$396K
FY2025
—23
23 → 20 (-13%)
2010PHPBootstrapApache HTTP Server+13Top 50M1 job opening
17Voxomos
Conversational AI solutions for customer experiences and business operations
$342K
FY2025
$405K—2014BootstrapEmotionNginx+11Top 500k—

Top 7 Customer Service Software companies in Noida

#1
Series B · Noida, Uttar Pradesh · founded 2014
$24.9Mraised
▾

Provider of AI-powered voice agents and customer support automation platform. The platform offers tools for managing agents, analyzing call quality, and generating reports. It delivers solutions for industries including banking, e commerce, healthcare, and travel. Use cases include onboarding, sales, customer support, and appointment booking. It offers features such as intelligent outcome extraction, interruption handling, and language switching. It provides integrations for streamlining customer experience and revenue growth.

Fliar Intelligence Index™ 78how this company ranks against its industry peers
Moat
top 21%
Funding
top 26%
Talent
top 28%
Growth
top 33%
Market
top 34%
AI
top 45%
Moat: Top 6% by revenue among 170 tracked Customer Service Software companies · 9 curated direct competitors tracked
Funding: Raised $24.9M across 4 rounds · 4 rounds over 11 yrs (0.4/yr) · Last round Series B (Aug 2025)
Talent: 4 named leaders on record · 4 C-suite/founder profiles curated
Funding rounds
  • Aug 2025Series B$186.5K
  • Aug 2022Series B$17.6M
  • Sep 2020Series A$5M
  • Apr 2017Series A$2.1M
Founders & team
Kanika JainCo-FounderVikas GulatiCo-Founder & CTOKanika JainCo-Founder
Investors
Blume Venture, Contrarian Capital, 91Springboard, Emergent Ventures, Abstract Ventures, Axilor Ventures
Tech stack
CdnjsCloudflareCloudflare Bot ManagementCore-JsFacebook PixelGoogle Analytics
#2
Series B · Noida, Uttar Pradesh · founded 2015 · 158 employees
$24.7Mraised
▾

SquadStack is a San Francisco and New Delhi based startup, and our vision is to create the ultimate sales acceleration stack for businesses around the world. We help consumer businesses that sell high-ticket products and services across industries such as real estate, financial services, education, and healthcare to improve their sales conversions and funnel efficiency, by leveraging technology and data science. Our Product Suite- - Auctm: The Ultimate Business Management Solution for Real Estate Teams in the US - ClassifyIt: Intelligent Data Classification and Workflow Automation for Businesses - SquadIQ: Lead Outreach and Engagement Platform for Digital Consumer Companies We aim to grow 10

Fliar Intelligence Index™ 76how this company ranks against its industry peers
Moat
top 16%
Market
top 26%
Global
top 27%
Tech
top 29%
Funding
top 32%
Talent
top 35%
Moat: Top 6% by revenue among 170 tracked Customer Service Software companies · Editorial + unicorn rating 7/10
Market: 158 employees (top 30% of SaaS) · Revenue ~$5.0M · Top 6% by revenue among 170 tracked Customer Service Software peers
Global: Serving 60+ countries worldwide · Investors from 2 countries beyond India
Founders & team
Apurv AgrawalCo-Founder & CEOVikas GulatiCo-Founder & CTOKanika JainCo-Founder
Investors
Bertelsmann India Investments, Chiratae Ventures, Blume Ventures, Contrarian Capital, 91Springboard, Emergent Ventures
Tech stack
Amazon CloudfrontAmazon Web ServicesCdnjsCloudflareDatadogEmotion
#3
Acquired · Noida, Uttar Pradesh · founded 2000 · 507 employees
$6.6Mraised
▾

ACL provides omnichannel customer communication management solutions. It allows users to connect with the customers and teams via emails, SMS, Whatsapp and other channels. It enables users to handle campaign management, inbound and outbound calls management and in-app notifications management solutions. Clients include HDFC Bank, Make My Trip, ICICI Bank, Twilio, Celcom and Majid AL Futtaim.

Fliar Intelligence Index™ 74how this company ranks against its industry peers
Growth
top 23%
Moat
top 26%
Fin. health
top 28%
Market
top 31%
Funding
top 39%
Global
bottom 43%
Growth: Revenue +54% YoY
Moat: Top 1% by revenue among 170 tracked Customer Service Software companies · Editorial + unicorn rating 5/10 · 10 curated direct competitors tracked
Fin. health: Revenue ~$113M (FY2019) · Net margin -3.4% · Revenue +54% YoY
Funding rounds
  • Jul 2020Angel$90.4K
  • Mar 2016Angel—
  • Oct 2014Angel—
  • Jun 2013Angel—
Investors
Angelique International, Bank of Asia, Angelneers
Tech stack
DrupalPhpVarnishAmazon Web ServicesPaypalAcquia Cloud Platform
#4
Seed · Noida, Uttar Pradesh · founded 2014
$405.3Kraised
▾

Conversational AI solutions for customer experiences and business operations. The platform enables businesses to build multilingual, multimodal virtual assistants and chatbots to engage with customers, acquire new leads, and deliver personalized experiences. It caters to industries, including healthcare, automobiles, and finance.

Funding rounds
  • Jul 2022Angel$151.1K
  • Jun 2021Angel$57.2K
  • Oct 2020Angel$38.7K
  • Aug 2018Angel$36.7K
Founders & team
Sandeep KumarFounder & CEO
Investors
JSS STEP
Tech stack
EmotionGoogle AnalyticsGoogle Font ApiHstsNginxOpen Graph
#5
Deadpooled · Noida, Uttar Pradesh · founded 2017 · 14 employees
$409.5Kraised
▾

Provider of a voice based customer support conversational AI assistant. Uses voice analytics, speech to text conversion, and AI solution for converting text to natural sound speech in different languages. Has application in banking, finance, eCommerce, travel and hospitality, telecommunications, and retail. It works on a subscription plan.

Funding rounds
  • May 2021Angel$91.5K
  • Feb 2020Seed—
  • Aug 2019Seed$377.9K
Investors
Marshall Castings, Inder Chopra And Sons, C-Zentrix, Venture Handle
Tech stack
WordpressMysqlPhpYoutubeBootstrapAnimate.Css
#6
Seed · Noida, Uttar Pradesh · founded 2018 · 125 employees
$282Kraised
▾

Provider of an AI-powered customer experience platform. This platform automates customer support, outreach, and contact center operations. It uses AI-driven insights and analytics to improve efficiency and customer satisfaction. The platform integrates with various enterprise systems and offers solutions for customer support, sales, and marketing across multiple industries. Core technologies include natural language processing, machine learning models, and robotic process automation. The platform's modular design allows for customization to meet specific business needs.

LinkedIn Pulse recent public activity · Jul 2026
Audience: 84k LinkedIn followers — 30.9% of this cohort's audience
Activity: 1 awards announced in 12 mo
Funding rounds
  • Dec 2020Seed$282K
Founders & team
Manish GuptaCo-Founder & CEORashi GuptaCo-Founder
Investors
Modulor Capital, Appyhigh, BlackSoil, Neev, Dexter Capital Advisors, ThinkNEXT Technologies
Tech stack
AhrefsAmazon SesAmazon Web ServicesAnimate.CssBootstrapCdnjs
#7
Seed · Noida, Uttar Pradesh · founded 2019
—raised
▾

Provider of AI and cognitive computing-based chatbots for customer engagement. It develops AI-based characters that can see, hear, understand, and work like human brains. It has applications as customer support associates, healthcare coaches, financial advisors, educators, and marketers for brands.

LinkedIn Pulse recent public activity · Jul 2026
Audience: 1k LinkedIn followers
Hiring: 1 hiring post in 12 mo (public) · hiring: AI/ML Engineer, Full Stack Engineer
Funding rounds
  • Jan 2024Seed—
Founders & team
Yashash GuptaCo-Founder & CTOHarsh JhaCo-Founder & CEOTanishi MookerjeeCo-Founder & COO
Investors
Yashika Vakil family office
Tech stack
CdnjsCloudflareEmotionFont AwesomeGoogle Font ApiHostinger

Funding & investor landscape

$57.3Mtotal disclosed funding
6companies funded
15disclosed rounds
0rounds last 90 days
Most active investors
91Springboard2 rounds
Abstract Ventures2 rounds
Anthill Ventures2 rounds
Axilor Ventures2 rounds
Bertelsmann India Investments2 rounds
Chiratae Ventures2 rounds
Contrarian Capital2 rounds
Emergent Ventures2 rounds
JSS STEP2 rounds
Titan Capital2 rounds

Notable founders

Kanika Jain
Co-Founder · SquadStack
Vikas Gulati
Co-Founder & CTO · SquadStack
Apurv Agrawal
Co-Founder & CEO · SquadStack
Sandeep Kumar
Founder & CEO · Voxomos
Manish Gupta
Co-Founder & CEO · Rezo.ai
Rashi Gupta
Co-Founder · Rezo.ai
Yashash Gupta
Co-Founder & CTO · Thrifty AI
Harsh Jha
Co-Founder & CEO · Thrifty AI
Prism market signals · India · country-scoped Prism corpus, 6,585,539 docs

Market landscape — 10 sub-themes by coverage

Share of Customer Service Software coverage by sub-theme.

Regulatory-risk over time rising

Funding & growth over time

funding rising · growth rising

Common questions

How many Customer Service Software companies are there in Noida, India?
Radar tracks 47 indexable Customer Service Software companies headquartered in Noida, India that meet our profile-completeness bar.
What is the total funding raised by Customer Service Software companies in Noida, India?
The Customer Service Software companies in Noida, India on this list have raised a combined $57.3M in disclosed equity funding across 6 funded companies.
Which is the highest-funded Customer Service Software company in Noida, India?
SquadStack is the highest-funded Customer Service Software company in Noida, India, with $24.9M in disclosed equity funding.
How many Customer Service Software companies in Noida, India are funded?
6 of the 47 Customer Service Software companies in Noida, India on this list have disclosed at least one equity funding round.
How many Customer Service Software unicorns are there in Noida, India?
None of the Customer Service Software companies in Noida, India on this list currently has a disclosed valuation of $1B or more.
Who are the top investors in Noida, India Customer Service Software companies?
The most active investors in Noida, India Customer Service Software companies on this list include 91Springboard, Abstract Ventures, Anthill Ventures, Axilor Ventures, Bertelsmann India Investments.
Riya SenguptaFinancials

Riya reads income statements for fun. She covers the real money in a sector — revenue, growth, who actually earns — and never met a vague claim she didn't want a number for.

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